All reviews

Rating Breakdown

  • 5
    86% (1,155 ratings)
  • 4
    7% (100 ratings)
  • 3
    2% (22 ratings)
  • 2
    1% (18 ratings)
  • 1
    3% (41 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2020

I love this app. I have the free version and it's very very easy to use, no complicated steps, no going into your code for anything. Instructions on how to set it up are clear, there is only one step to include it in your menu. It looks very professional on the website. My FAQs now look well made. If I need to add or change something it is extremely simple. The paying version I guess would be excellent for more complex FAQs and I bet it's still super easy to use. Thank you so much guys and congratulations on your app.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your review and kind words! We wish all the best in your business! And if there will be any questions regarding HelpCenter app - just let us know and we'll be at your service :). HelpCenter team [email protected]

5 / 5 Share

Jan. 9, 2020

This app has helped me immensely to provide information to my clients. And in two languages, as well! Very easy to use and intuitive.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

FEEDBACK: I wish i could create more than 1 FAQ page. Perfect for FAQ. Very clean. and looks great on website

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2019

superrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2019

I love this app! Great help as well whenever I needed help they were quick to help. Looking forward to continue using this app!

Using app

4 months

Total reviews

13

Average rating

4.4

5 / 5 Share

Dec. 26, 2019

it is ok now, but I prefer to pay after proving the application and all the tools. it is ok now, but I prefer to pay after proving the application and all the tools. .

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2019

Used this app to answer all of my clients question without hassle will result in an easier user experience, less client frustration and will save a lot of my time thank you!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2019

Justas and the devs fixed an issue I was having with my FAQ page at a fast response rate, this app works fluidly and works with any theme even custom ones

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Great app! awesome features for a free app. easy to use. The support is very fast and very supportive.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2019

Create beautiful FAQ pages with ease, this is a must have application. The support is also excellent.

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 5, 2019

Very nice app for FAQ pages. Sleek and smart. Gives nice UX. Different design templates that you can customise with your colours etc. And swift helpful support! Recommend :)

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2019

Super easy to setup and their customer service is superb! Marius is extremely helpful! They are even open to new suggestions. Love that!

Using app

5 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 29, 2019

I used this app and was able to easily make a simple and organized help center. It was easy to connect it to my Shopify store as well.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2019

Great stuff, thanks. We use it on 5 stores and it's working great. Would love to build in some automated chat services moving forward :)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

We are currently using this app at: https://mydentalwig.com/apps/help-center for our Q & A page. It's easy to use.

Using app

About 4 years

Total reviews

12

Average rating

4.2

5 / 5 Share

Nov. 22, 2019

Great app with great support team ! I highly recommend ! Thank you again for everything, I love the customizations you have done :)

Store

QuakyCo

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

We are using the app now as our FAQ. At the beginning we had some issue but thanks so their great customer support service, we solved it. It is nice product to use as FAQ. I also expect them to improve the product for SEO as well.

Using app

About 3 years

Total reviews

12

Average rating

4.3

5 / 5 Share

Nov. 8, 2019

This app provided exactly what I was looking for in regards to functionality and design. Is simple to use and delivers a lovely layout. A must for those who wish to provide a quality FAQ section.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

I'm not a complete idiot but I also don't have more than three seconds to spend learning new things while I try to focus on customers. This app is super easy and intuitive. No complaints.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

Fantastic app - it looks great and it's super easy to use. We've noticed a large decrease in the amount of customer emails we receive since installing the app too, which is just what we wanted. Super helpful customer service with fast response time. We'd absolutely recommend HelpCenter. Thanks guys!

Store

BATOKO

Using app

About 1 year

Total reviews

1

Average rating

5.0