HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,349
All reviews
Rating Breakdown
Jan. 3, 2018
Easy to use FAQ builder. Wish we could edit the theme template a bit more with coding.
Dec. 30, 2017
Really great app! Shopify UI gave us some odd trouble making the Page live but support guys at eoscity developers responded right away. Hoping to make the default render on smartphones "unexpanded" rather than "expanded" such that only the Sections are shown before a visitor clicks to expand and see articles. Easier to search by scrolling then.
Dec. 18, 2017
The only downside is that the section rows cannot be moved up or down. Would really benefit from that. Also, would be great if font size and style could be changed. Otherwise, works well!
Dec. 16, 2017
It is a nice form to have on your website. However, the Contact Form does not work and even after contacting the developers and getting a reply that "it is a problem that is on our end", still nothing is done about the contact form not working. The lack of fixing the problems with the App is unacceptable. Shopify should not allow Apps on their website that do not work correctly. Other then the contact form not working correctly, everything else seems to work nicely.
Dec. 15, 2017
This app definitely deserves a 5-star review!. The app was very easy to install. We had a slight problem changing a font and when we contacted support this was immediately resolved. The app's customer support team goes "above and beyond" to help. Really like the app and we highly recommend it.
Dec. 13, 2017
Beautiful app. Works flawlessly by creating a dedicated FAQs page that you can name whatever you like. Out-the-box functionality means you're up and running in literally 60 seconds ... (i type slow) haha. Thanks for that. Frank @ MFJLabs
Jan. 15, 2018
Great FAQ app. Simple, clean and FREE! I only wish they'd allow a way to use the FAQ shortcode within tabs on product pages to create product-based FAQs.
Nov. 18, 2017
I high recommend this App! This is an excellent App and a MUST HAVE for all Shopify stores! LOVE it!
Nov. 8, 2017
Great free FAQ page, looks very neat and fits well with our website. Would appreciate more customisation options (e.g. header options) but brilliant customer service when I asked for help with something. Thanks!
Nov. 3, 2017
Excellent App. Simple to install and really easy to use. The FAQ section it sets up looks fantastic on the site and was really easy to set out how we wanted it.
Nov. 2, 2017
I was looking for something simple for my FAQ. This works and looks good. Also support mentioned that will have an update where you can have 2 FAQ in one page :)
Nov. 1, 2017
Powerful, simple, and best of all free. Had a slight issue with formatting of the page on the Jumpstart theme and my support query was resolved very quickly.