HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,349
All reviews
Rating Breakdown
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Oct. 30, 2017
App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com
Oct. 25, 2017
A simple and effective App that allows your store to look more professional with a "Help Centre". It's easy to set up and add your questions & answers. Plus, the support has been amazing!
Oct. 25, 2017
My store address is www.aquapurashop.com The first problem with the faq page is that on many desktops, laptops, mobiles, tabs, the drop down doesnt work no matter howmany times you click on a question. The second problem is that if we open 10 questions, we have to press back 10 times to go to the previous page. So it means that to go to the previous page, we have to hit the back button equivalent number of times as the number of Faq's we have clicked and opened.
Oct. 20, 2017
Must have app for any e-commerce store! It is very simple to use and the functionality is awesome! We have used it for about 6 months now on our store - www.AcuOutlet.com
Oct. 20, 2017
It's a good app. Easy to use and implement and integrates well with my store. I would have prefered a few FAQ ideas/templates to help me create a better FAQ page, but other than that I would absolutely recommend it. www.the-haggler.com
Oct. 15, 2017
Love this app. Had one issue with the contact form popping up without a way to tell it to go away but HelpCenter Support resolved the issue quickly and easily. Excellent service from Marius and I highly recommend the app.
Oct. 15, 2017
The support was great and to the point. Happy with the app ... it does everything that we need to. Having a section for adding CSS would be nice but nothing major for the store.
Oct. 12, 2017
Easy to setup and works well, however our FAQ page does not load on first load, only after reloading page and no feedback from support team. Looking for alternative.
Oct. 11, 2017
I have this app on all three of my stores. Makes a very clean and professional FAQ page.
Sept. 16, 2017
Great app - really easy to add to the store. It would be great if there were more customisation options for the format. If I could give 4.5 I would. See it on our store hfhops.co.uk
Sept. 13, 2017
Love this app and the way it looks on my site. I haven't had any issues with yet unlike some of the other reviewers.
Oct. 20, 2018
Awesome app! Simple to use and just what I need. Support was nice and fast with answers. Highly recommend!
Sept. 25, 2017
Great App and really easy to edit. Had some troubles in the beginning but costumer service did a good job to help me with that
Sept. 26, 2017
the quality of this free faq is unbelievably good. the limitations that exist (they're tiny) do not come close to the value added to have a quick and esy and free faq that's searchable on your site! sheesh so great.. i would say, if we could download the text we make through the app, that would be awesome. would have made last week much less scary, and will be nice for a simple transition out. thanks for taking care of what you need to when ever there's an issue or hiccup and keeping good communication.
Sept. 6, 2017
At first, I was just delighted and then within a week, my app literally started saying "There was an error in the third-party application" which Google did not like on my site. I have been trying to contact these guys and nada so far. Now I wonder if all my text is now lost and I have to redo it again. Please fix these errors, we all want an easy app that just works. Thanks!
Aug. 15, 2017
Pretty nice FAQs page, wish there was more customization but can't complain when it's free.