HelpCenter: AI FAQ+Help Center
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk
Rating
4.7
feedback
1,336
chart
#3,349
All reviews
Rating Breakdown
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Aug. 15, 2017
Great app... just what I was looking for. Very easy to install and work with.
Aug. 8, 2017
Really easy to use and a great setup. Only constructive criticism is that I wish you could re-order the main subjects. On my last update you could still only re-order the sub-sections, and any new main sections you have to add to the end. RARR Sportswear www.rarr.com
Aug. 7, 2017
I have given this app 4 stars. I would have given it 5 stars if I had a bit more control with the Page Title and the option to add a page image. Other than that it works fine.
Aug. 7, 2017
Really easy and simply to use, for both us and the customer. Looks nice, and clean. Very happy
Aug. 3, 2017
Beautiful but broken. Try it before spending time uploading. The developer is missing, support is non-responsive, and there are javascript errors.The little things don't work.
Aug. 2, 2017
Great app! makes FAQ page look really proffessional with simple pasting and clicking my text policies into questions.
Aug. 1, 2017
This app is really easy to use and useful when creating a FAQ page with alot of questions. The search bar will definitely make it easier for customers. Thanks
July 28, 2017
Almost perfect! Could use a little more flexibility but I was able to make it work pretty nicely. Check it out in action at shopweeboats.com/apps/help-center
July 28, 2017
I have been unable to reach support to work out how to make the page work on my site. I spent hours uploading the text, then I can see a preview of the page but not when I lead my site.
July 28, 2017
The app itself is fine. It pretty much did what I wanted it to do HOWEVER, I have contacted them 5 times, asking a very simple question and I have been ignored 5 times. Then Shopify sent me an email asking me what my experience was with these guy's support because Shopify could see that I asked for support. So, I tell Shopify that they are ignoring me and guess what? Shopify ignores me too! Isn't that special. So, if you want a free app that helps with your FAQ page, this will probably help you but if you need any assistance or support, forget it. Based on that, I would never purchase an app from these guys.
July 27, 2017
Before HelpCenter we've made a deep research with possible solution that could handle tutorials content on our website. We build Shopify themes and Apps, so the documentation is essential and searching through search field of Shopify App store we've found this app. We've fully implemented on our Shopify App project www.sellersmith.com
July 26, 2017
Very nice and easy to use. Gives a professional and customer friendly feel to my webshop.