All reviews

Rating Breakdown

  • 5
    92% (918 ratings)
  • 4
    4% (43 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (19 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2022

I was looking for a simple solution to upsell warranties for our store and this app delivered beyond my expectations. Lasandra offers a great experience by getting back to support requests very quickly. Totally recommend you try this app out.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Bloomin' Easy Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

March 15, 2022

Great app. very useful if you want something low cost to test. We have been using it for awhile and its done well for us.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Gravity Razors Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

March 15, 2022

Great support, app works well so far. Had custom colours put in by Lasandra, great service guiding me through set up.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Fernwood Coffee Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

March 15, 2022

Great Support. Always fast and fixes what you need :) The Email Support is super fas and responded in just a few minutes.

Store

2bag.de

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at 2bag.de Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

5 / 5 Share

March 15, 2022

really helps creating new kinds of promotion! and also the support is really good, answers on real time

Store

Haight

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Haight Thank you for your glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell and that you had such a great experience! We love having you as a customer and are always here to help your Shopify store succeed! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

2 / 5 Share

May 8, 2023

Unfortunately 2 years after writing my 5 star review below, I must say I am now very disappointed. App has a bug when trying to add a rule for trigger of offer. Took over 8 hours to have someone raad my support message and still 24 hours later, no progress or updates at all. I have a product launch happening and the in cart upsell offer which I had pre advertised on social media will not be working. Very disappointed at the lack of support for this app now. Especially considering how I had once been so impressed as below 2 years ago... My 5 star review is just as much for the app as it is for the support. The app provides exactly what I need and when I required some assistance last night and today, support was readily available. As I am in Australia it is often hard to get support in hours that suit due to time zone issues, but it was great to have one person start out helping me, and then another continue on when the other became unavailable. Thanks to Denis for the initial help and then Lasandra for continuing on from there diagnosing and correcting my problem.

Using app

About 4 years

Total reviews

4

Average rating

3.3

Developer Reply

Hello to our friends from Coconette-oz Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted Denis and Lasandra have been able to assist you. We’ll make sure we pass your kind words to them, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

March 7, 2022

Perfect and the support is absolutely unbelievably good! Literally on live chat 24-7 and super knowledgable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from www.scrubzz.com Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support! Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

March 6, 2022

I love this app. it helps my sales so much. The support team is amazing. Lasandra helped me so much optimizing my store, Gave me tips, advices and even sent me screenshoots for reference. I am beyond thankful with this app, and with the team. I recommend this app to all my friends who owns business .

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Bella Mia Activewear Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. Lasandra is the superstar of our support team and we are elated that she was able to assist you. We really appreciate the high recommendation! We wish you and your store all the best. Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

March 3, 2022

Kevin took nearly all day to help me achieve a very complicated task within this app. I tried every single Upselling app available but this was the only one that could do what I wanted, and Kevin was the only one to take the time to help me. Really amazing support.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Wear and Resist Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. Kevin is the lifeline of our support team and we are elated that he was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

5 / 5 Share

March 3, 2022

Great app! It works as described. What I like most about this app is the fantastic fast support. If I have an issue with the app, the problem is fixed in less than one hour.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Peach Coffee Roasters We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success. Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

March 2, 2022

Great. The service is good. He went out of his way to help me solve my problems. The visual design of the app is also very good.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from clockscolour Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

March 1, 2022

Great customer service! Very helpful setting everything and easily integrates with our store. 10/10 would recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Crooked Store Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you promptly. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

Feb. 22, 2022

Have just started with the free version of the app and am already very very impressed. Really clever upsell tool and intuitive too. Needed a little help and got quick, super professional support and advice from Denis (thank you); extremely polite and helpful. Will be looking at the paid version very soon, no doubt.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at threelittlecats.co.uk Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted Denis was able to assist you. We’ll make sure we pass your kind words along to Denis, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

5 / 5 Share

Feb. 11, 2022

good job with this app they have made a very good work thank for your help today it's was super nice

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Lessiehair Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

5 / 5 Share

Feb. 10, 2022

Great app with awesome customer service. Lasandra in particular has been so helpful in assisting us set up the app on three stores, would highly recommend.

Using app

9 months

Total reviews

7

Average rating

4.4

Developer Reply

Hello to our friends from George and Willy Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. Lasandra is our team's superstar and we are elated that she was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Lasandra, who we know will be delighted to read your comment. Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

Feb. 10, 2022

Very good app and great support. Would totally recommend! Very good app and great support. Would totally recommend!

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at ANZ Factory We are happy you had such a great experience! Thank you for leaving this fantastic review. We are so glad our support team was able to assist you. We really appreciate the high recommendation! We wish you and your store all the best. Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

Feb. 8, 2022

Great app and great customer service! I chat box is the best feature and everyone is willing to help!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Wellthy™ Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support! Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

Feb. 8, 2022

Great app and great customer service! I was searching for a in-cart upsell app and this definitely was the best one!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from TheKiddoSpace Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

5 / 5 Share

Feb. 7, 2022

10/10 would recommend to anyone, easy to use and the customer service is really fast and helpful! Works like a charm

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Optikko Ukkonen We are extremely happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success. Tanu & The In Cart Upsell & Cross-Sell Support Team

5 / 5 Share

Feb. 7, 2022

The customer support is fast, friendly and very technically gifted. The app provides everything we need in terms of in cart upsell. 10/10

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Feuertonnen Bertling® We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you! We love having you as a customer and are always here to help your Shopify store succeed! Tanu & The In Cart Upsell & Cross-Sell Support Team