ICU• In Cart Upsell Cross Sell
Boost AOV w/ In Cart Upsell, Cross-Sell & Post Purchase...
Rating
4.8
feedback
564
chart
#1,113
All reviews
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Nov. 17, 2021
So far so good! the support team even helped me with a meet call, they are very kind and know what they do.
Hello, Killer Coffee Company & Team, Thanks for your review, we appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app support. We wish Killer Coffee Company great successes and all the very best! Cheers! `Harish - Customer Success Team
Nov. 17, 2021
We had a minor setup wizard issue so we hopped on chat with the devs. They solved the issue super quickly and positioned our upsell widget exactly where we wanted it. A+ support!
Hello, ColorLugs™ & Team, Thanks for your review, we really appreciate it. Glad to know you had a positive happy experience. You can contact us anytime for any app support. We wish ColorLugs™ great successes and all the very best! Cheers! `Harish - Customer Success Team
Nov. 16, 2021
So far the app is working great and the customer service is very responsive! The app is very flexible and easy to use.
Hello to our friends from Sipsey Wilder It's extremely great of you to leave this great review here, we appreciate the support, and we are glad we could assist you! :-) -Tanu & The In Cart Upsell Support Team
Nov. 15, 2021
The free upsell option is brilliant. Can freely customise the look and feel and have the option of adding more than one product within the same box.
Hello to our friends from Colour Me KT We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review we really appreciate it! :-) -Tanu & The In Cart Upsell Support Team
Nov. 14, 2021
Works well, it was very easy installed and the support helped us to solve some design changes and speed issues.
Hello, friends at BSF Cycle GmbH We are happy you had such a great experience! Thank you for leaving this awesome review. We are happy our support team was able to assist you :-) -Tanu & The In Cart Upsell Support Team
Nov. 13, 2021
Easy to set up the app with either an automated process or the option to do it yourself. Quick/helpful customer service!
Hello friends at TraumaPet Nederland We are happy you took the time to write this great review! Thank you! :-) We are glad our support team could assist you! We wish you and your store all the best :-) -Tanu & The In Cart Upsell Support Team
Nov. 11, 2021
I've never written an app review in my life, but felt compelled to on behalf of In Cart Upsell & Cross Sell. The support team was absolutely incredible at accommodating my requests in a thorough manner with extremely quick turnaround. Huge shoutout to Lasandra and her team, who were working through all hours of the night and updating me the entire time! So patient, understanding, and most of all, got the job done exactly how I'd wanted, no matter how picky or specific my requests were. Thank you!!
Hello, friends at Rooted We are happy you had such a great experience! We are so glad Lasandra was able to assist you! we will relay your kudos to Lasandra ;-) We wish you and your store all the best :-) -Tanu & The In Cart Upsell Support Team
Nov. 8, 2021
This is a very useful app for upselling products. Their user support is very responsive and helpful. I highly recommend this app!
Hello, friends at Pain Relief Therapy Thanks for taking the time to leave us a 5-star review! We are happy to know that you found our app useful and easy to use. We're also happy to know that our App and Customer Heroes met your expectations! Thank you for the recommendation. Happy Selling! -Jevon & The In Cart Upsell Support Team
Nov. 5, 2021
They have very responsive and helpful support, should you need any assistance getting it setup. Thanks!
Hello, friends at Tiny's LEDs Thank you for sharing your experience and leaving us a 5-star review. We appreciate it! Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 25, 2021
so far so good!! great support - so look forward to seeing how it works for us in action once we get customers on site! :)
Hello, friends at GetMr Thank you for leaving us a 5-star review. We look forward to serving you in the future! Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 22, 2021
Customer supports was amazing. Live chatted with them because I was having an issue with my offer, and they fixed it while I waited.
Hello, friends at 11Bravos.com Thank you for sharing your experience and leaving us a 5-star review. We appreciate it! Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 21, 2021
This app is helping our conversion. I've been able to create upsell opportunities and see immediate results. The admin is pretty easy to use, and the support team is great for quick help!
Hello, friends at Bamboobies Thank you for leaving us a 5-star review! We're glad that you are satisfied with our app and Customer Heroes as we aim to increase conversion and boost AOV. Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 21, 2021
The app is great. However the reason for the review is the SPECTACULAR customer service response times. Honestly if all companies offered customer service at this level we would be one step closer to world peace. Shout out to Rasheem and Kevin!
Hello, friends at TheBlockZone WOW! Thank you for this amazing feedback! Here at In Cart Upsell, we pride ourselves on promptly helping our customers. We're happy to know that our Customer Heroes Rasheem and Kevin left such a positive impression of one of our company values. Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 21, 2021
This app is great for conversion! The team has been super helpful, quick with response to my queries too! Highly recommended!
Hello, friends at Sensory Joy Thank you for sharing your experience and leaving us a 5-star review. We look forward to continuing to serve you while we aim to maximize conversions Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 20, 2021
I have been looking for a upsell and cross sell app that match my needs. And I found it here!! Does what I want and on top of that support is very fast and efficient. I recommend this app !
Hello, friends at Mood Collection Thank you for the amazing feedback! We're happy to know that our app met your needs and will continue to support you in increasing your AOV. Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 19, 2021
The team was extremely helpful in getting us set up and customizing the app to work how we wanted it to! 100% reccomend.
Hello, friends at Ranger Station We are pleased to know that our Customer Heroes made your experience a great one while helping you to setup your upsell. Thanks for the sharing! Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 13, 2021
The app does just what it says and their customer support is very helpful. Recommended for ease of setup and use.
Hello, friends at Wellnesse We are happy to know that you found our app useful and easy to use. We'll also be sure to let the team know that they did an excellent job in servicing you! Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 12, 2021
We love this app. It's simple to use and the customer service is Awesome. If you get stuck, they will do it for you! Love that.
Hello, friends at Rustic Territory Thanks for taking the time to leave us a 5-star review! We look forward to continuing to serve you. Happy Selling! -Jevon & The In Cart Upsell Support Team
Oct. 6, 2021
Great app! I was searching for something to upsell my customers in the cart drawer and this works perfectly! Their customer service helps out for questions, designing, and just in general - anything you need. Great 5/5
Hello, friends at JuvaBun Thanks for taking the time to leave us this awesome review! We're happy that our app was able to assist you with upselling inside your AJAX cart. We also hope that you take advantage of the other many features and increase your AOV even more! -Jevon & The In Cart Upsell Support Team
Oct. 27, 2021
UPDATE 10/26/21: Had to change from 4 to 1 star. The bug we reported earlier was not totally resolved and our upsell offers display as a glitched mess 50%-70% of the time in our customer carts. We've now been working to have this resolved for two months with no fix in sight. Every week support asks me to see if the problem has been fixed, and every week I spend 5-10 minutes testing and then reporting that nothing has changed. At this point I don't believe they are updating code, but rather just pushing a "refresh button" within the app that is supposed to resolve this seemingly common glitch. I do know our friends who referred us to this app run into this bug periodically, but have had less issues resolving it. This is not helping sales, but quite the contrary. If it isn't solved within the week, we're going to look for another solution. INITIAL REVIEW: This app is still fairly new to our shop, but overall we're happy with it. We had a bug with our cart, but customer support was all over it and worked to resolve it quickly. If we can see that the app is doing a solid job increasing our average order value we'll update to 5-stars.
Hello, friends at Westside Love Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. -Jevon & The In Cart Upsell Support Team