All reviews

Rating Breakdown

  • 5
    91% (527 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 99% (570)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2021

I use this app very simply (basic version) but it does the job and the support I received recently was excellent. Thank you!

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello to our friends from Nutcessity Thank you for leaving us this awesome review! We are happy the app is helpful to you! :-) We appreciate you! -Melissa & the In Cart Upsell Support Team

4 / 5 Share

June 10, 2021

Good, helpful support. Had a few issues with integrating, but all fixed and now runs smooth. Have still not worked out how to have the upsell on a product page as opposed to checkout. I would also like a more customer friendly format to seeing more than one offer at the checkout.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends from Mauli Rituals Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

June 9, 2021

We used this app for in-cart and product listing upsells and have seen great success! We had requested specific modifications to each upsell offer and the support team was always quick to respond and implement all the requests we had. Glad we went with this app!

Using app

About 2 months

Total reviews

10

Average rating

4.3

Developer Reply

Hello to our friends from Antique Candle Co. Thank you for this high recommendation! We truly do appreciate the kudos! We are glad we could assist you :-) We wish you and your store all the best! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

June 8, 2021

I used this app to implement an in-cart upsell. The customer service is top notch. Would definitely recommend!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Dr. Noze Best Thank you for leaving this great recommendation! We appreciate the kudos! :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

June 2, 2021

Easy to navigate & simple design. It would be great if there was more depth with the does/does not include rules, as this can be quite limiting.

Using app

21 days

Total reviews

5

Average rating

4.6

Developer Reply

Hello to our friends from Julia Gash We appreciate the feedback and we are reviewing this! Thank you for letting us know your concerns! We appreciate you leaving this honest review! :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

June 1, 2021

Works well for the most part but has been a bit buggy on our custom theme. We have had some issues with promotions displaying where they shouldn't or continuing to display once they have been paused/deleted. Support is always quick and very helpful though.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends from Allpress Espresso Australia Thank you for leaving this great review! We appreciate it! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 31, 2021

Does exactly what I was looking for. A simple and easy way for customers to leave reviews on our site. Easy to manage and use.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from WakeUpWater Thank you for leaving this awesome review! :-) We wish you and your store the best! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 25, 2021

This app works really well and support is FANTASTIC! It does exactly what we want it to do upsell-wise, although the options are not super friendly and you lack some design options, the support makes up for it and really gives their effort to help you to the max of their ability. KEVIN has been of great assistance! Without his assistance, this app is a 3/5, but with his assistance it is 5/5 no doubt-give-him-a-raise-please. His explanation is great, his result was spot on -> Even better than expected, and respond time is good too! Go for it, you won't regret it

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Dreamer Designs We are very appreciative of this! We are happy that Kevin went above and beyond your expectations and delivered such great service! Thank you for taking the time out to leave us this fantastic review! :-) We will relay your thanks to Kevin! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 20, 2021

Very useful app with reasonable pricing. We've seen an uplift of a particular product we wanted to push at check-out, and the customer service and technical support from Kevin was very quick and helpful.

Store

Thrift+

Using app

3 days

Total reviews

12

Average rating

5.0

Developer Reply

Hello to our friends from Thrift+ We are extremely happy to hear this! Thank you for leaving this awesome review! We will let Kevin know that his assistance was highly appreciated ;-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 19, 2021

Great app! Helps customers match items together and has resulted in an increase in sales under a short amount of time. Support was quick to respond as well.

Using app

5 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello to our friends from Aviator Nation We are happy we could assist! Thank you for leaving us this awesome review :-) We are happy you have seen an increase in your sales! We wish you and your store all the best :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 11, 2021

Simple and powerful tool. Has increased our AOV without much effort. Kevin has been kind enough to update our designs manually after our theme relaunch very quickly and smoothly. Thanks for the great service!

Store

Lykon

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Lykon Really appreciate the time you took to write this! Glad you love our app - we work hard to keep it cutting-edge and to provide super-awesome support also. We hope Lykon is super successful online! -Melissa & the In Cart Upsell Support Team

1 / 5 Share

May 6, 2021

Keep having issues with the analytics. Customer support states that they are working on "updates". This has been going on for 3ish months, still not fixed. Reached out multiple times and literally got the same response each time as if their response was copy and pasted. Not happy with the support team.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello PhatMuscleProject, We are really sad to see that our app didn't live up to your expectations. We understand the frustration and are sorry for the inconveniences this caused you. The issue has since been solved and will be happy to have you back as our customer. We do our best to increase the service quality of our app and services on a daily basis and hope to give our customers the best we can. Benedict and the In Cart Upsell team

5 / 5 Share

May 3, 2021

Great app and AMAZING customer service! They helped me setting the app and were realllyyy fast getting back to my emails!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from LoraineHolmesCL Thank you for leaving us this 5-star review! We appreciate it and we are happy the app has been so helpful :-) We wish you and your store great success! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 30, 2021

Perfect upsell and cross selling Shopify app. We have been using it for over a year now. Integration and setting is simple. The support team is very fast to respond!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Lifeboost Coffee Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 29, 2021

Great technical supports! I contacted them while I had an unknown issue with the banner not showing on cart page. They replied in a fast turnaround time in email with a detailed solution. It is very simple to follow, and very helpful. My problem has been solved.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends from Fat Panda Webstore We are happy we could help! Thank you for leaving us this honest 5-star review! We appreciate it :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 27, 2021

We were looking for a simple up-sell option that did not cost a lot as we started our business. It was very simple to add this up-sell to our checkout experience. When we had a problem They were very responsive and helpful. This is a great option to add to your website. Thanks you guys and gals!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends from Tortilla Familia Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 27, 2021

This APP has a great service team, very helpful. They always help us to solve the problem and also help us to redesign the layout and look for the website. Compared with other upsell apps, they did a way better job.

Using app

About 1 year

Total reviews

11

Average rating

4.9

Developer Reply

Hello to our friends from Keychron Thank you for this high praise! We are happy that the app has proven to be so useful to you :-) Thank you for your kind words! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 26, 2021

This is a great app to start offering additional in app sales or offers in the product page or cart page. They also have very responsive customer service even in their free version.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Aromalief Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 19, 2021

We switched from the debut to turbo theme and had difficulties transitioning. After reaching out to support, issue was almost IMMEDIATELY resolved! Great customer services and an even better product. Our sales have drastically increased since we began using this feature added to our checkout process.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Spread Love Supply Co. We're very appreciative of you leaving this great recommendation! Thank you! We are glad we could assist you and we are happy you have yielded such amazing results! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 4, 2021

I had bad faced bad experiance with billing, but the team solve this issue quickly as possible they can, exploring the features, vry good apps to increase cart value

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

Hello there, We investigated this and found where the billing issue was coming from. The issue has been forwarded to Shopify and your refund will be processed in 3 - 5 business days. Benedict & The In Cart Upsell Team