ICU• In Cart Upsell Cross Sell
Best Shopify Upselling App - In Cart Upsell
Rating
4.8
feedback
576
chart
#928
All reviews
Review RSS Feed
April 16, 2021
Very friendly and helpful support team! Replied in less than an hour. Thank you Kevin & the In Cart Upsell Support Team!
Hello to our friends from African Artwork SA We are happy we could be of help to you! Thank you for leaving this kind review, we sincerely appreciate it :-) -Melissa & the In Cart Upsell Support Team
April 14, 2021
We installed this app for upsell in cart of a personalized note card with each order. App works great. Had one small install issue and they responded immediately and fixed the issue in a few hours. Works well for us.
Hello to our friends from College Town Glasses Thank you for leaving us this awesome review :-) We are glad the app works well for you! Don't hesitate to reach out to us if you have any more queries! -Melissa & the In Cart Upsell Support Team
April 14, 2021
We've used this app for some time mainly for our promo & giveaway items. Very few issues, and when something has come up support was insanely quick to reply.
Hello to our friends from Favorite Fishing We are happy we were able to help! Thank you for choosing us as your go to upsell app :-) We really appreciate you and wish you and your store great success! -Melissa & the In Cart Upsell Support Team
April 13, 2021
Really helpful app, easy to use and customize. Definitely a must-have app if you want to increase your AOV. Highly recommended!
Hello to our friends from Sonno Malaysia We are happy that our app is a must-have for you! Thank you for leaving us this awesome review! We truly appreciate it ;-) -Melissa & the In Cart Upsell Support Team
April 13, 2021
Awesome app and great customer service, I have been using this app for over a year and I'm very happy with the results.
Hello to our friends from German Shepherd Shop We are happy we could assist! Thank you for leaving us this awesome review and for being such a loyal customer! We appreciate you :-) -Melissa & the In Cart Upsell Support Team
April 13, 2021
I really like this app and totally recommend it. Also great and helpful customer service for me and my business
Hello to our friends from Chargerate Thank you so much for leaving this awesome review! We appreciate you :-) All the best on your e-commerce journey! -Melissa & the In Cart Upsell Support Team
April 9, 2021
Great customer service and most importantly great app. Very fair price and is definitely effective at what it does which is ultimately increasing the money that goes in your pockets if you put the right offer in front of the right people. Well done to the team.
Hello to our friends from Femvaults Thank you for leaving this great review :-) We will relay your kudos to our support team! We wish you and your store great success! -Melissa & the In Cart Upsell Support Team
April 9, 2021
Really nice app. Doing what expected. Support is awesome ! Answer in 15 minutes ! Really nice Thanks a lot !
Hello to our friends from J'TANICALS We are happy we could solve the issue! Thank you for leaving us this awesome review here! :-) -Melissa & the In Cart Upsell Support Team
April 4, 2021
Really great app! Have tested loads and this is the best. Their support is excellent as well. Highly recommended.
Hello to our friends from Stryx We are happy you love the app! Thank you for leaving this awesome review :-) -Melissa & the In Cart Upsell Support Team
April 2, 2021
In Cart Upsell has been SUPER helpful for our store, & is easy to use. Customer service is super responsive & always very helpful as well!
Hello to our friends from Stephen Kellogg Thank you so much! We are extremely glad that the app has been super helpful for your store :-) We wish you and your store great success! -Melissa & the In Cart Upsell Support Team
April 3, 2021
Not sure what happened. We have used this app successfully for years (since 2017) and then in the fall of 2020 we started experiencing issues with our offers not showing. Contacted support and it took over a week to get our offers back on line. It worked for a while and now the same thing is happening again. Sent 2 requests to support for help and radio silence for almost a week. Had to find an alternate and uninstall. Would not have moved on if the program just kept working as before. My guess is that they have changed something in the code that makes it incompatible with some installations and they have not found the ghost. It was a great app when it worked ! Updated.... it would appear that In Cart Upsell has rebranded and has a new pricing structure. Not sure if this has anything to do with the app not working on our site after several years, but it does appear that new customers are having better success with both functionality and support. If this is a shedding of customers on the old pricing structure, shame on you... "you dance with the one that brung ya"!
Hello Benjamin, I'm really sorry for the inconvenience caused this past few weeks. We are continuously working on getting the app working on all stores and ensuring all users get the best service from the app. I'm sad you had to uninstall the app and find an alternative solution. Benedict & the In Cart Upsell team
March 26, 2021
Very easy to install. Super helpful customer service team and we've already converted sales through the app!
Hello to our friends from Narrative Lab We appreciate you leaving this awesome review! We are glad you have already converted sales through the app! We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team
March 25, 2021
Used this app to create an upsell offer in our pop out cart. It didn't look right at first but the support was super quick and helped me to get it to match my store's branding.
Hello to our friends from Shop Aura Products We are happy we could assist you! Thank you for leaving this honest review, we truly do appreciate it :-) -Melissa & the In Cart Upsell Support Team
March 24, 2021
This app is definitely worth it. It makes us more money than it costs. Customer service is amazing. They customized the design just how I wanted it and so that looks like a native part of the page. I give this page one star less than the top rating because the back end has to stay quite simple. I struggle with creating really smart offers. I have set it so that my top upsell products get displayed at any time. Easy
Hello to our friends from We Norwegians We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team
March 23, 2021
App is easy to use and any questions are quickly answered by email! They even reply on weekends. Would recommend.
Hello to our friends from FITS Riding Ltd Thank you for leaving this awesome recommendation! We truly appreciate it :-) We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team
April 7, 2021
We have been a loyal user of this app for several years. However, there has been an issue linked to this app (cart page will not update when item is deleted/increased units/decreased units). We reached out to support twice in the past week and there has been a lack of any feedback. update: Support is kind to get back after I left this review and help look into issues in our store despite it not being the app's concern.
Hello there, Thank you for your feedback. I checked around and the issue mentioned didn't seem to come from our end. We are however more than happy to work with you and your developer team to get this solved. I emailed you with a list of possible reasons for the issue. Once you forward that to your developer, kindly cc [email protected] so that we can follow up and provide the help needed. regards, Benedict & the In Cart Upsell Team
March 19, 2021
I use and rely on this app to help with getting a larger AOV. Their support team is extremely helpful and quick to respond to any questions that I may have. I had a problem on my site that they helped me update and fix within hours. I highly recommend using In Cart Upsell & Cross Sell
Hello to our friends from Black Beard Fire Starters We appreciate this review! We are glad our app has proven to be useful :-) Don't hesitate to reach out to us with any additional queries you may have! -Melissa & the In Cart Upsell Support Team
March 15, 2021
Excellent customer support. They replied very fast to my email and got the requested things done. I can't tell if this app is helpful for my business yet as I added it a few days ago but the sure thing is that they care about their customers.
Hello to our friends from Jack N Roy We are happy we could assist! Thank you for leaving this honest and thougtful review! We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team
March 14, 2021
Blown away by helpful the customer service team are! Extremely responsive and very helpful in answering questions
Hello to our friends from The Healthy Living Store Thank you for leaving us this awesome review! We are happy we could help :-) Don't hesitate to reach out to us with any other questions you may have! -Melissa & the In Cart Upsell Support Team
March 11, 2021
Great app! We've been using it for over a year and ran many promotions and upsells successfully. Customer service is also fabulous and always helpful.
Hello to our friends from LUNA Sandals We are happy our app have been useful to you :-) Thank you for leaving us this wonderful review! :-) -Melissa & the In Cart Upsell Support Team