ICU• In Cart Upsell Cross Sell for Shopify

ICU• In Cart Upsell Cross Sell

Boost AOV w/ In Cart Upsell, Cross-Sell & Post Purchase...
Rating
4.8
Feedback
544
Reviews
Chart
#342
Shopify

All reviews

5 / 5 Share
Jan. 19, 2021

Great app for up-sells at cart stage (not tried any other stages yet). Also very fast and efficient customer service. Would recommend!

Store Using app Total reviews Average rating
Minute Taker Over 1 year 8 4.3
Developer Reply

Hello to our friends from Minute Taker Thank you! We are happy we could assist you :-) All the best on your e-commerce journey ;-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Jan. 18, 2021

I needed help using the app, I chose to use the Chat option and immediately got an answer, and until I was fully satisfied the representative did not leave me! This is a service and this is an app!

Store Using app Total reviews Average rating
Developer Reply

Hello to our friends from FunkyFish פאנקי פיש Thank you for leaving us this fantastic review! We are extremely happy we could assist you! Happy selling! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Jan. 16, 2021

I recently installed this app and it was easy to set up. My questions were answered quickly and the customer service is impeccable.

Store Using app Total reviews Average rating
WENVIA 9 days 2 5.0
Developer Reply

Hello to our friends from WENVIA We're glad we could assist! Thank you for the kudos! :-) We wish you and your store great success! -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Jan. 5, 2021

Works as advertised. We had a loading speed issue with the app, contacted the app developer, and they supplied a fix within a few hours. Thanks guys!

Store Using app Total reviews Average rating
Elepho 4 months 1 5.0
Developer Reply

Hello to our friends from Elepho Thank you for leaving this fantastic review! We appreciate the kudos! We wish you all the best on your e-commerce journey :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Dec. 30, 2020

It's a quick and amazing add-on to your Shopify store that brings a ton of value - literally, an increased average order value. I would highly recommend other Shopify store owners give it a try. I am sure that it will bring as much value to you as it did to my store.

Store Using app Total reviews Average rating
XODENT 1 day 1 5.0
Developer Reply

Hello to our friends from XODENT Thank you! Thank you! Thank you! We really appreciate you taking the time out to write us this fantastic review, we are glad you are having an awesome experience and we wish you and your store all the best for the news season! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Dec. 30, 2020

Great app! I was looking for a way to add upsells in a subtle way without being too pushy on the potential purchaser and this does it perfectly! The support team, especially Kevin is great and helped me with my many setup queries incredibly quickly.

Store Using app Total reviews Average rating
Miss Valkyrie About 1 month 17 5.0
Developer Reply

Hello to our friends from Miss Valkyrie We appreciate you leaving this awesome review! We will let Kevin know that his efforts were greatly appreciated! :-) Thank you for your support, we wish you and your store much success for the new year. -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Dec. 18, 2020

I tried similar apps and other had configuration issues with my store. The free plan is the best available.

Store Using app Total reviews Average rating
Bedwetting Store 10 days 1 5.0
Developer Reply

Hello to our friends from Bedwetting Store Thank you for leaving us this 5-star review! We really appreciate it :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Dec. 15, 2020

The App is really great and works perfect. I use discount codes "buy X, get Y" and it works perfect. Also the support is fast and always helped me!

Store Using app Total reviews Average rating
leevje GmbH 2 months 3 5.0
Developer Reply

Hello to our friends from leevje GmbH Thanks for leaving this awesome review! We appreciate the kudos and we are glad you love the app! :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share
Dec. 13, 2020

Hi, i canot install the App pls help me! I get this error: There is no page at this address Check the url and try again. Alternatively, you can use the search bar to find what you're looking for.

Store Using app Total reviews Average rating
Dogs Supreme ® 3 months 3 4.7
Developer Reply

Hello to our friends from Dogs Supreme ® Thank you for leaving us this review and contacting us! Our tech support has sent you an email to handle your query! -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Dec. 2, 2020

Works great and quick help when we hit a snag! I like the way you can see how many sales the app has generated.

Store Using app Total reviews Average rating
Rafiki Mwema 16 days 1 5.0
Developer Reply

Hello to our friends from Rafiki Mwema Thank you so much for leaving us this fantastic review! We wish you all the best in your e-commerce endeavors :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Dec. 2, 2020

Excellent app. Super customisable to fit any store and the support staff always reply within a few hours when they're needed (which isn't often).

Store Using app Total reviews Average rating
MySweetSmile 3 months 5 5.0
Developer Reply

Hello to our friends from MySweetSmile It's extremely nice of you to leave us this great review! Thank you! We appreciate you and we hope your store is super successful online :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Nov. 25, 2020

Great customer service support. Benedict has been very helpful with my query and solved the issue immediately. Fabulous use of the app as well!

Store Using app Total reviews Average rating
Developer Reply

Hello to our friends from Aztec Diamond Equestrian (UK) Limited Thank you for leaving this fantastic review! We appreciate the kudos! We wish you all the best on your e-commerce journey :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Nov. 19, 2020

I Cart Upsell Works very well for our shop! And bring us a good extra revenue! Support client is amazing too!

Store Using app Total reviews Average rating
Addictalash 3 months 8 5.0
Developer Reply

Hello to our friends from Addictalash We're happy you had a fantastic experience with us! Thanks for leaving us this brilliant review! :-) We're thankful for amazing customers like you. :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Nov. 18, 2020

Very Fast customer service and solved all issues quickly! I recommend this app to everyone to bring up their AOV!

Store Using app Total reviews Average rating
coastland apparel About 1 month 3 5.0
Developer Reply

Hello to our friends from coastland apparel Thank you for leaving us this awesome review! Thanks as well for the kudos on our customer service! It is highly appreciated :-) -Melissa & the In Cart Upsell Support Team

3 / 5 Share
Nov. 19, 2020

The app is OKAY. The company lowered pricing ($10/mth) for new customers but didn't let existing customers know of the change and have continued to charge $10/mth more for several months. When asked to refund the difference, simply refused and asked if we wanted to move to the 'new' plans that offer the exact same services just $10 cheaper. Lost yourself at least one customer with that kind of dodgy practices! Bye! UPDATED 1 STAR TO 3 STARS Initial support was particularly poor until I left a bad review. Since then I've been in contact with the Ops Manager who's been far more accomodating and offered an explanation as to why I wasn't moved over to the cheaper pricing after 6 months of overcharging as well as credit me for the overcharge. In my opinion, customers should have been contacted that services were being offered at a cheaper rate to at least provide us with the option, that failing, they should have had customer service offer the credit straight away. They've responded 10/10 to the initial negative review and provided me with everything needed, however, the problems shouldn't have happened in the first place so 3/5 stars it is.

Store Using app Total reviews Average rating
Amazing Oils About 1 year 6 3.2
Developer Reply

Hello to our friends from Amazing Oils, ​This is Sean, the Ops manager with In Cart Upsell. ​ ​I am very sorry about the confusion here - looks like our support rep should have proactively offered you a credit here :( ​ Please know that this was not intentional. We try to take care of every user of our app 100% - and I am here to do that for you. Just so you have more info on this - about 6 months ago, we changed our pricing structure to where people are now billed based on their "Shopify Plan" level (rather than choosing from various plans within our app). Some users now must pay more, and others pay less (based on what Shopify plan they use). ​ In your case, you are eligible to pay less... So ​I am happy to credit back the difference for you, plus offer a special deal going forward. I have emailed you directly about that. ​ ​Can I do those things for you? We truly weren't trying to do anything underhanded here... Sean & The In Cart Upsell Support Team

5 / 5 Share
Nov. 17, 2020

Great app for in cart product upsell. Loads quickly. Unobtrusive. Nicely designed. Great technical support.

Store Using app Total reviews Average rating
Pop on Veneers 6 days 13 5.0
Developer Reply

Hello to our friends from Pop on Veneers Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give kudos to our technical support team. We wish Pop on Veneers mega-success in the coming months and years, -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Sept. 15, 2021

Update: this app is still great and I can highly recommend it. Service always quick and exact. I have been using this app for almost a year now. It has been a real "win". Definite sales increase each and every month. And support team has been very proactive and amazingly helpful. I can highly recommend IN CART UPSELL. Just had a small issue and the team fixed it very quickly. Well done

Store Using app Total reviews Average rating
BreezeCare AU About 1 year 1 5.0
Developer Reply

Hello to our friends from BreezeCare AU We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Nov. 3, 2020

Great service and a great app! Very quick to help customize and very friendly service as well. Works great!

Store Using app Total reviews Average rating
MANSSION 14 days 13 5.0
Developer Reply

Hello to our friends from MANSSION Thanks for taking the time to leave us this awesome review! It means a lot to us! Glad you think our app is great :) We hope your MANSSION is extra-successful online! -Melissa & the In Cart Upsell Support Team

5 / 5 Share
Oct. 27, 2020

I've been only using the app for a day or so but had an issue with the popup showing up, I sent a short email to their team and IN MINUTES had a response and the issue was quickly fixed by their team, Literally in disbelief as to how fast it was resolved. Shout out to Jevon for the amazing customer service.

Store Using app Total reviews Average rating
Reflex Insert 1 day 1 5.0
Developer Reply

Hello to our friends from Reflex Insert We're happy you had a fantastic experience with us! Thanks for leaving us this awesome review! We're thankful for amazing customers like you. We will be sure to let Jevon know that his assistance was very much appreciated :-) Melissa & the In Cart Upsell Support Team

5 / 5 Share
Oct. 19, 2020

I've been looking for an app that slides into my cart drawer as opposed to requiring a cart page and this one is perfect! Functions great and the support team was quick in responding to questions I had.

Store Using app Total reviews Average rating
Soul CBD 3 days 1 5.0
Developer Reply

Hello to our friends from Soul CBD Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! :-) Melissa & the In Cart Upsell Support Team

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