ICU• In Cart Upsell Cross Sell
Best Shopify Upselling App - In Cart Upsell
Rating
4.8
feedback
576
chart
#928
All reviews
Review RSS Feed
Jan. 18, 2021
I needed help using the app, I chose to use the Chat option and immediately got an answer, and until I was fully satisfied the representative did not leave me! This is a service and this is an app!
Hello to our friends from FunkyFish פאנקי פיש Thank you for leaving us this fantastic review! We are extremely happy we could assist you! Happy selling! :-) -Melissa & the In Cart Upsell Support Team
Jan. 16, 2021
I recently installed this app and it was easy to set up. My questions were answered quickly and the customer service is impeccable.
Hello to our friends from WENVIA We're glad we could assist! Thank you for the kudos! :-) We wish you and your store great success! -Melissa & the In Cart Upsell Support Team
Jan. 9, 2021
A PHENOMENAL app that added 10% to our sales, of high-ticket items. Looks nice in our theme and works quickly. Jevon and the team did a lot of hard work to integrate with our theme and the customers really use it!
Hello to our friends from WRAY Thank you for this PHENOMENAL review! We appreciate the kudos! We are glad we could assist! :-) -Melissa & the In Cart Upsell Support Team
Jan. 5, 2021
Works as advertised. We had a loading speed issue with the app, contacted the app developer, and they supplied a fix within a few hours. Thanks guys!
Hello to our friends from Elepho Thank you for leaving this fantastic review! We appreciate the kudos! We wish you all the best on your e-commerce journey :-) -Melissa & the In Cart Upsell Support Team
Dec. 30, 2020
Great app! I was looking for a way to add upsells in a subtle way without being too pushy on the potential purchaser and this does it perfectly! The support team, especially Kevin is great and helped me with my many setup queries incredibly quickly.
Hello to our friends from Miss Valkyrie We appreciate you leaving this awesome review! We will let Kevin know that his efforts were greatly appreciated! :-) Thank you for your support, we wish you and your store much success for the new year. -Melissa & the In Cart Upsell Support Team
Dec. 29, 2020
My favorite upsell & cross-sell app. Clean code & fast load app. I have been using this app on multiple stores of mine.
Hello to our friends from Executive Vibe Wow, thank you for leaving us this great review! We really appreciate it and we are glad this is your favorite upsell and cross sell app ;-) We wish you and your store a prosperous new year! -Melissa & the In Cart Upsell Support Team
Dec. 18, 2020
I tried similar apps and other had configuration issues with my store. The free plan is the best available.
Hello to our friends from Bedwetting Store Thank you for leaving us this 5-star review! We really appreciate it :-) -Melissa & the In Cart Upsell Support Team
Dec. 15, 2020
The App is really great and works perfect. I use discount codes "buy X, get Y" and it works perfect. Also the support is fast and always helped me!
Hello to our friends from leevje GmbH Thanks for leaving this awesome review! We appreciate the kudos and we are glad you love the app! :-) -Melissa & the In Cart Upsell Support Team
Dec. 13, 2020
Hi, i canot install the App pls help me! I get this error: There is no page at this address Check the url and try again. Alternatively, you can use the search bar to find what you're looking for.
Hello to our friends from Dogs Supreme ® Thank you for leaving us this review and contacting us! Our tech support has sent you an email to handle your query! -Melissa & the In Cart Upsell Support Team
Dec. 2, 2020
Works great and quick help when we hit a snag! I like the way you can see how many sales the app has generated.
Hello to our friends from Rafiki Mwema Thank you so much for leaving us this fantastic review! We wish you all the best in your e-commerce endeavors :-) -Melissa & the In Cart Upsell Support Team
Dec. 2, 2020
Excellent app. Super customisable to fit any store and the support staff always reply within a few hours when they're needed (which isn't often).
Hello to our friends from MySweetSmile It's extremely nice of you to leave us this great review! Thank you! We appreciate you and we hope your store is super successful online :-) -Melissa & the In Cart Upsell Support Team
Nov. 25, 2020
Great customer service support. Benedict has been very helpful with my query and solved the issue immediately. Fabulous use of the app as well!
Using app
About 1 year
Total reviews
5
Average rating
5.0
Hello to our friends from Aztec Diamond Equestrian (UK) Limited Thank you for leaving this fantastic review! We appreciate the kudos! We wish you all the best on your e-commerce journey :-) -Melissa & the In Cart Upsell Support Team
Nov. 25, 2020
This app is driving incredible results for us! What a game changer for our business. Definitely recommend trying it.
Hello to our friends from Laura Geller Beauty We are extremely happy you are seeing results! We love to see it! Thank you for giving us this fantastic review :-) -Melissa & the In Cart Upsell Support Team
Nov. 23, 2020
I used the free plan for a couple months and based on the stats provided, the app definitely is beneficial in terms of up selling prior to check out. I've now enrolled in the paid plan to see how their Autopilot, Using Artificial Intelligence works out over the next few weeks. My only complaint is with their stats. It includes any item added to cart using their app, BUT not actual purchases. So if customers add items, but don't actually buy, In Cart Upsell's stats still shows this as revenue earn, when in fact it wasn't. This can be very misleading. Other than this, it's a great app!
Hello to our friends from Trini Jungle Juice Store Thank you for your feedback! We really appreciate it and If there's anything else we can do to help, please let us know! :-) -Melissa & the In Cart Upsell Support Team
Nov. 19, 2020
I Cart Upsell Works very well for our shop! And bring us a good extra revenue! Support client is amazing too!
Hello to our friends from Addictalash We're happy you had a fantastic experience with us! Thanks for leaving us this brilliant review! :-) We're thankful for amazing customers like you. :-) -Melissa & the In Cart Upsell Support Team
Nov. 18, 2020
Very Fast customer service and solved all issues quickly! I recommend this app to everyone to bring up their AOV!
Hello to our friends from coastland apparel Thank you for leaving us this awesome review! Thanks as well for the kudos on our customer service! It is highly appreciated :-) -Melissa & the In Cart Upsell Support Team
Nov. 19, 2020
The app is OKAY. The company lowered pricing ($10/mth) for new customers but didn't let existing customers know of the change and have continued to charge $10/mth more for several months. When asked to refund the difference, simply refused and asked if we wanted to move to the 'new' plans that offer the exact same services just $10 cheaper. Lost yourself at least one customer with that kind of dodgy practices! Bye! UPDATED 1 STAR TO 3 STARS Initial support was particularly poor until I left a bad review. Since then I've been in contact with the Ops Manager who's been far more accomodating and offered an explanation as to why I wasn't moved over to the cheaper pricing after 6 months of overcharging as well as credit me for the overcharge. In my opinion, customers should have been contacted that services were being offered at a cheaper rate to at least provide us with the option, that failing, they should have had customer service offer the credit straight away. They've responded 10/10 to the initial negative review and provided me with everything needed, however, the problems shouldn't have happened in the first place so 3/5 stars it is.
Hello to our friends from Amazing Oils, This is Sean, the Ops manager with In Cart Upsell. I am very sorry about the confusion here - looks like our support rep should have proactively offered you a credit here :( Please know that this was not intentional. We try to take care of every user of our app 100% - and I am here to do that for you. Just so you have more info on this - about 6 months ago, we changed our pricing structure to where people are now billed based on their "Shopify Plan" level (rather than choosing from various plans within our app). Some users now must pay more, and others pay less (based on what Shopify plan they use). In your case, you are eligible to pay less... So I am happy to credit back the difference for you, plus offer a special deal going forward. I have emailed you directly about that. Can I do those things for you? We truly weren't trying to do anything underhanded here... Sean & The In Cart Upsell Support Team
Nov. 17, 2020
Great app for in cart product upsell. Loads quickly. Unobtrusive. Nicely designed. Great technical support.
Hello to our friends from Pop on Veneers Thanks for giving a shoutout for our app! Glad it's working well for you :) I will give kudos to our technical support team. We wish Pop on Veneers mega-success in the coming months and years, -Melissa & the In Cart Upsell Support Team
Sept. 15, 2021
Update: this app is still great and I can highly recommend it. Service always quick and exact. I have been using this app for almost a year now. It has been a real "win". Definite sales increase each and every month. And support team has been very proactive and amazingly helpful. I can highly recommend IN CART UPSELL. Just had a small issue and the team fixed it very quickly. Well done
Hello to our friends from BreezeCare AU We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-) -Melissa & the In Cart Upsell Support Team
Nov. 3, 2020
Great service and a great app! Very quick to help customize and very friendly service as well. Works great!
Hello to our friends from MANSSION Thanks for taking the time to leave us this awesome review! It means a lot to us! Glad you think our app is great :) We hope your MANSSION is extra-successful online! -Melissa & the In Cart Upsell Support Team