All reviews

Rating Breakdown

  • 5
    92% (918 ratings)
  • 4
    4% (43 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (19 ratings)
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5 / 5 Share

April 13, 2021

Using it to display cross-sell offers inside the ajax drawer cart on my site. This is the only app I found that does it right and very easily, after testing 3 others. I had some trouble setting up at first but the support was super responsive and got me up and running *perfectly* in a matter of hours. Highly recommended

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Vue Shield Thank you for this high recommendation! We will relay your appreciation to our support team! :-) We are happy you find the app user friendly, don't hesitate to reach out to us if you have any additional queries! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 13, 2021

Really helpful app, easy to use and customize. Definitely a must-have app if you want to increase your AOV. Highly recommended!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends from Sonno Malaysia We are happy that our app is a must-have for you! Thank you for leaving us this awesome review! We truly appreciate it ;-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 13, 2021

Awesome app and great customer service, I have been using this app for over a year and I'm very happy with the results.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends from German Shepherd Shop We are happy we could assist! Thank you for leaving us this awesome review and for being such a loyal customer! We appreciate you :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 13, 2021

I really like this app and totally recommend it. Also great and helpful customer service for me and my business

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Chargerate Thank you so much for leaving this awesome review! We appreciate you :-) All the best on your e-commerce journey! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 11, 2021

Great app and very quick support. They are focused on solving your problem. Kevin did a great job. Keep going.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from loveathome.de We are happy we could assist! We will let Kevin know that his assistance was immensely appreciated! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 9, 2021

Great customer service and most importantly great app. Very fair price and is definitely effective at what it does which is ultimately increasing the money that goes in your pockets if you put the right offer in front of the right people. Well done to the team.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Femvaults Thank you for leaving this great review :-) We will relay your kudos to our support team! We wish you and your store great success! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 9, 2021

Really nice app. Doing what expected. Support is awesome ! Answer in 15 minutes ! Really nice Thanks a lot !

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from J'TANICALS We are happy we could solve the issue! Thank you for leaving us this awesome review here! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 9, 2021

I had some initial problems with getting the in cart offer to show, which was probably caused by a translation plugin we are using. The support was really helpful and fast in fixing the issue and now it is running smoothly.

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends from J'TANICALS We are happy we could solve the issue! Thank you for leaving us this awesome review here! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 4, 2021

Really great app! Have tested loads and this is the best. Their support is excellent as well. Highly recommended.

Store

Stryx

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Stryx We are happy you love the app! Thank you for leaving this awesome review :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 2, 2021

In Cart Upsell has been SUPER helpful for our store, & is easy to use. Customer service is super responsive & always very helpful as well!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Stephen Kellogg Thank you so much! We are extremely glad that the app has been super helpful for your store :-) We wish you and your store great success! -Melissa & the In Cart Upsell Support Team

2 / 5 Share

April 3, 2021

Not sure what happened. We have used this app successfully for years (since 2017) and then in the fall of 2020 we started experiencing issues with our offers not showing. Contacted support and it took over a week to get our offers back on line. It worked for a while and now the same thing is happening again. Sent 2 requests to support for help and radio silence for almost a week. Had to find an alternate and uninstall. Would not have moved on if the program just kept working as before. My guess is that they have changed something in the code that makes it incompatible with some installations and they have not found the ghost. It was a great app when it worked ! Updated.... it would appear that In Cart Upsell has rebranded and has a new pricing structure. Not sure if this has anything to do with the app not working on our site after several years, but it does appear that new customers are having better success with both functionality and support. If this is a shedding of customers on the old pricing structure, shame on you... "you dance with the one that brung ya"!

Using app

Almost 4 years

Total reviews

1

Average rating

2.0

Developer Reply

Hello Benjamin, I'm really sorry for the inconvenience caused this past few weeks. We are continuously working on getting the app working on all stores and ensuring all users get the best service from the app. I'm sad you had to uninstall the app and find an alternative solution. Benedict & the In Cart Upsell team

5 / 5 Share

April 1, 2021

Great upsell app, been using on our site for a number of months now. Also comes with great support from the developer.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends from Cheeky Chompers We appreciate you for leaving us this honest 5 star review! Thank you! :-) We wish you and your store continued success! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

March 31, 2021

Very useful app. No pop-ups, which I was looking for. Besides, the customer service is always at your disposal. People very kind and ready to help in everything. Just to say I recommend this app.

Store

Cocowod

Using app

7 months

Total reviews

22

Average rating

5.0

Developer Reply

Hello to our friends from Cocowod We are happy that we could assist you! Thank you for leaving us this superb review! We wish you all the good luck and success in the world :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

March 26, 2021

Very easy to install. Super helpful customer service team and we've already converted sales through the app!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends from Narrative Lab We appreciate you leaving this awesome review! We are glad you have already converted sales through the app! We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

March 25, 2021

Used this app to create an upsell offer in our pop out cart. It didn't look right at first but the support was super quick and helped me to get it to match my store's branding.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Shop Aura Products We are happy we could assist you! Thank you for leaving this honest review, we truly do appreciate it :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

March 24, 2021

This app is definitely worth it. It makes us more money than it costs. Customer service is amazing. They customized the design just how I wanted it and so that looks like a native part of the page. I give this page one star less than the top rating because the back end has to stay quite simple. I struggle with creating really smart offers. I have set it so that my top upsell products get displayed at any time. Easy

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends from We Norwegians We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

March 23, 2021

App is easy to use and any questions are quickly answered by email! They even reply on weekends. Would recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from FITS Riding Ltd Thank you for leaving this awesome recommendation! We truly appreciate it :-) We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 7, 2021

We have been a loyal user of this app for several years. However, there has been an issue linked to this app (cart page will not update when item is deleted/increased units/decreased units). We reached out to support twice in the past week and there has been a lack of any feedback. update: Support is kind to get back after I left this review and help look into issues in our store despite it not being the app's concern.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback. I checked around and the issue mentioned didn't seem to come from our end. We are however more than happy to work with you and your developer team to get this solved. I emailed you with a list of possible reasons for the issue. Once you forward that to your developer, kindly cc [email protected] so that we can follow up and provide the help needed. regards, Benedict & the In Cart Upsell Team

5 / 5 Share

March 22, 2021

Have found that our offers stop showing from time to time but got great support to resolve this quickly, even on a Sunday..

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Jules Bridal Jewellery We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

March 19, 2021

I use and rely on this app to help with getting a larger AOV. Their support team is extremely helpful and quick to respond to any questions that I may have. I had a problem on my site that they helped me update and fix within hours. I highly recommend using In Cart Upsell & Cross Sell

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Black Beard Fire Starters We appreciate this review! We are glad our app has proven to be useful :-) Don't hesitate to reach out to us with any additional queries you may have! -Melissa & the In Cart Upsell Support Team