All reviews

Rating Breakdown

  • 5
    92% (918 ratings)
  • 4
    4% (43 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (11 ratings)
  • 1
    2% (19 ratings)
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5 / 5 Share

May 19, 2021

Great app! Helps customers match items together and has resulted in an increase in sales under a short amount of time. Support was quick to respond as well.

Using app

15 days

Total reviews

9

Average rating

5.0

Developer Reply

Hello to our friends from Aviator Nation We are happy we could assist! Thank you for leaving us this awesome review :-) We are happy you have seen an increase in your sales! We wish you and your store all the best :-) -Melissa & the In Cart Upsell Support Team

1 / 5 Share

May 19, 2021

5/19/21 - App is still not working. It does respond to the vendor based rules. Such a disappointment. This app stopped working correctly after testing their new Ai Autosuggest. I emailed support several days ago to let them know the app was no longer responding to the vendor based rules. They have not corrected the errors and they have stopped responding to emails.

Using app

6 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi Whiskey N Biscuits, We fully understand the frustration for the lack of communication over the weekends. The issue had actually been resolved, All previously disabled features were enabled and all offers are working as expected. Check your email for the latest updates on this issue. Benedict & In Cart Upsell team

5 / 5 Share

May 11, 2021

Simple and powerful tool. Has increased our AOV without much effort. Kevin has been kind enough to update our designs manually after our theme relaunch very quickly and smoothly. Thanks for the great service!

Store

Lykon

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Lykon Really appreciate the time you took to write this! Glad you love our app - we work hard to keep it cutting-edge and to provide super-awesome support also. We hope Lykon is super successful online! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 10, 2021

Drastically improved my sales funnels by upsells and cross-sells. Getting more revenue out of the same ad budget. Glad this app is free to use. What else can I ask for?

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Hyper Illusion Clothing It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 7, 2021

Very beautiful app ! Perfect to upgrade the shopping cart on my website. Easy to use I recommend this app

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Petaventure Thank you for leaving us this great recommendation! ;-) We appreciate it! -Melissa & the In Cart Upsell Support Team

1 / 5 Share

May 6, 2021

Keep having issues with the analytics. Customer support states that they are working on "updates". This has been going on for 3ish months, still not fixed. Reached out multiple times and literally got the same response each time as if their response was copy and pasted. Not happy with the support team.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello PhatMuscleProject, We are really sad to see that our app didn't live up to your expectations. We understand the frustration and are sorry for the inconveniences this caused you. The issue has since been solved and will be happy to have you back as our customer. We do our best to increase the service quality of our app and services on a daily basis and hope to give our customers the best we can. Benedict and the In Cart Upsell team

5 / 5 Share

May 3, 2021

Great app and AMAZING customer service! They helped me setting the app and were realllyyy fast getting back to my emails!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from LoraineHolmesCL Thank you for leaving us this 5-star review! We appreciate it and we are happy the app has been so helpful :-) We wish you and your store great success! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 30, 2021

Perfect upsell and cross selling Shopify app. We have been using it for over a year now. Integration and setting is simple. The support team is very fast to respond!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Lifeboost Coffee Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 29, 2021

Great technical supports! I contacted them while I had an unknown issue with the banner not showing on cart page. They replied in a fast turnaround time in email with a detailed solution. It is very simple to follow, and very helpful. My problem has been solved.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends from Fat Panda Webstore We are happy we could help! Thank you for leaving us this honest 5-star review! We appreciate it :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 27, 2021

We were looking for a simple up-sell option that did not cost a lot as we started our business. It was very simple to add this up-sell to our checkout experience. When we had a problem They were very responsive and helpful. This is a great option to add to your website. Thanks you guys and gals!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Tortilla Familia Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 27, 2021

This APP has a great service team, very helpful. They always help us to solve the problem and also help us to redesign the layout and look for the website. Compared with other upsell apps, they did a way better job.

Using app

Over 3 years

Total reviews

11

Average rating

4.9

Developer Reply

Hello to our friends from Keychron Thank you for this high praise! We are happy that the app has proven to be so useful to you :-) Thank you for your kind words! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 26, 2021

This is a great app to start offering additional in app sales or offers in the product page or cart page. They also have very responsive customer service even in their free version.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Aromalief Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 25, 2021

Excellent customer service. I had a problem caused by a theme update and they were on it and fixed it right away. Easy app to use and is converting well. highly recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from The Healing Genie Ltd We are happy we could assist you! Thank you for leaving this 5-star review! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 25, 2021

Very good customer service to help get set up and customise the display of the upsells to my store. I have an upsell on the product page and the cart - the only thing to improve would be added functionality on what happens when the CTA is clicked on the product page - I would like the option to remain on the product page rather than be taken to the cart (but I believe this feature is in development). Overall very good!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Sprout Vegetables Thank you for leaving this awesome review! :-) We are happy the app is helpful to you! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 19, 2021

We switched from the debut to turbo theme and had difficulties transitioning. After reaching out to support, issue was almost IMMEDIATELY resolved! Great customer services and an even better product. Our sales have drastically increased since we began using this feature added to our checkout process.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Spread Love Supply Co. We're very appreciative of you leaving this great recommendation! Thank you! We are glad we could assist you and we are happy you have yielded such amazing results! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

May 4, 2021

I had bad faced bad experiance with billing, but the team solve this issue quickly as possible they can, exploring the features, vry good apps to increase cart value

Using app

11 months

Total reviews

4

Average rating

4.0

Developer Reply

Hello there, We investigated this and found where the billing issue was coming from. The issue has been forwarded to Shopify and your refund will be processed in 3 - 5 business days. Benedict & The In Cart Upsell Team

5 / 5 Share

April 16, 2021

Very friendly and helpful support team! Replied in less than an hour. Thank you Kevin & the In Cart Upsell Support Team!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from African Artwork SA We are happy we could be of help to you! Thank you for leaving this kind review, we sincerely appreciate it :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 14, 2021

We are using this app to add all related products or products of the same print/fabric to a product page. It works great! Super customizable and customer service has been extremely helpful!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from College Town Glasses We are pleased to know that the app has been so helpful to you! Thank you for leaving this awesome review, we really appreciate it ! :-) -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 14, 2021

We installed this app for upsell in cart of a personalized note card with each order. App works great. Had one small install issue and they responded immediately and fixed the issue in a few hours. Works well for us.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from College Town Glasses Thank you for leaving us this awesome review :-) We are glad the app works well for you! Don't hesitate to reach out to us if you have any more queries! -Melissa & the In Cart Upsell Support Team

5 / 5 Share

April 14, 2021

We've used this app for some time mainly for our promo & giveaway items. Very few issues, and when something has come up support was insanely quick to reply.

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Favorite Fishing We are happy we were able to help! Thank you for choosing us as your go to upsell app :-) We really appreciate you and wish you and your store great success! -Melissa & the In Cart Upsell Support Team