All reviews

Rating Breakdown

  • 5
    91% (527 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 99% (570)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2020

Excellent app and even more responsive is the suppor team who made all changes as requested - highly recommend

Using app

About 20 hours

Total reviews

16

Average rating

5.0

Developer Reply

Hello friends from Vesternet! Thanks for highly recommending our app to others out there! It makes our hard work worthwhile! Glad our support team was responsive and helpful to you. Do let us know how else we can support you and Vesternet at anytime! :) -Sean & the In Cart Upsell Support Team

5 / 5 Share

Jan. 12, 2020

This App Excellent and easy to Use. Customer Support is also 1st Class . Took me about 10 - 15 minutes to have it set up and going

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Hurricane Lures! What a cool store you have! Thanks for your effort to leave us a positive review on Shopify. We work hard to take care of every user, so let us know if there is ever anything else we can do for you. Hope Hurricane Lures is wildly successful online... -Sean & the In Cart Upsell Support Team

5 / 5 Share

Jan. 7, 2020

love this app, with a few design tweak to fit my website look it imidiatly started selling, and support is quick and helpfull

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends from יוגה סטור! Thanks so much for leaving us this review! Glad the offer is working nicely for your store already! Hope your store is successful online! -Sean & the In Cart Upsell Support Team

5 / 5 Share

Jan. 7, 2020

Just installed, so far foot is working well and has increased our average order value by $1-2. I wish they would have some extra features such as using this tool for upsells directly after specific products are added to cart as well.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from The Manly Man Company! Great to hear the app is already increasing your order values!! Thanks for the good review. And actually I'm happy to say that our app DOES do what you are describing. In step 3 of the offer builder tool, that's exactly what you can accomplish. I'll email you directly on that. Thanks again, -Sean & the In Cart Upsell Support Team

5 / 5 Share

Jan. 3, 2020

Great app, love that it offers customizable triggers for when to show certain offers, also that it allows advanced option for custom CSS so we can match the look of the app with our site. I had a few questions and Benedict answered them asap!

Store

SHEFIT

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Hello friends from SheFit! So glad that Benedict did a good job for you - our support team rocks! :) And glad the CSS and triggers are a good match for what your store needs. That is always our hope... Here's to Shefit having a BIG 2020! -Sean & the In Cart Upsell Support Team

5 / 5 Share

Dec. 23, 2019

We have a highly customized theme and Cart Upsell support went above and beyond to make sure it worked flawlessly with our theme. It's already increasing AOV!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Jonas Paul Eyewear! So appreciate the time you took to leave this good review. And REALLY glad to hear that In Cart Upsell is already increasing AOV for your Shopify store. Hope your store sells millions! -Sean & the In Cart Upsell Support Team

5 / 5 Share

Dec. 23, 2019

This app was very easy to install and any issues we ran into were quickly fixed by the In Cart Upsell support team! Gets the job done. Very happy with this app.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Serena Loves! Thanks so much for leaving us this positive review. And glad our team got any issue smoothed out quickly. Hope it helps your store be massively successful on Shopify! -Sean & the In Cart Upsell Support Team

5 / 5 Share

Sept. 10, 2019

Best App and best customer support experience, they will literally call you and set everything up for you! I have not received this level of support and service from any other app provider. At first I was hesitant because I thought it would be hard to use and set up and far from it not only is the app easy to use they will literally help you install everything!!!! Thank You Thank You!!!!!

Using app

1 day

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

The best upsell app on the App store. Will did a great job in setting up and customising it for our store.

Using app

About 1 month

Total reviews

31

Average rating

4.9

5 / 5 Share

Aug. 5, 2019

Works Perfectly, Getting a lot of sales from this app, and the support team is very helpful and reliable.

Using app

18 days

Total reviews

15

Average rating

5.0

5 / 5 Share

July 17, 2019

The app is easy to handle and understand. We had some questions at the beginning and got really fast and great email support (less then 24h response time). It worked pretty well for us!

Using app

7 days

Total reviews

7

Average rating

4.4

5 / 5 Share

July 8, 2019

This app has helped us sell an item we're trying to get out of stock, in the past 10 days we sold 3 times the amount of the previous 10 days. It's working very quickly and showing what we can do with upsells. Not only that, the support team (Will) is fantastic and helpful.

Using app

11 days

Total reviews

5

Average rating

4.8

2 / 5 Share

June 23, 2019

When you create an offer, it does not allow you to select a specific product variant, only the main product! This makes the app not capable of running one of the offers that we have (currently manually coded). Note that it also does not allow setting an actual discounted price, without creating a discount code or making a duplicate product with a different price.

Using app

6 months

Total reviews

4

Average rating

4.3

Developer Reply

Hello! This is Sean, the Customer Success Manager for In Cart Upsell. We took over this app from the previous owner :) You left a negative review for In Cart Upsell a long time ago and I am emailing to see if you wouldn’t mind removing it (or adding more stars)? We have already made several improvements and fixes to past issues with this app (including new features and 24/7 support) - and it REALLY helps our ranking on the App Store if we can remove the handful of negative reviews. Please let me know how I can support you and help in return? I appreciate it very much! -Sean & the In Cart Upsell Team --------------------------- Previous Reply:​ Sorry we weren't a good fit for your needs! It actually is possible to restrict variants from being shown in offers - we can set this up for you if you need help. The discount feature uses discount codes that could be shared because Shopify is able to enforce the rules for those discount codes. The idea is that the code can be shared because it's only valid for that combination of products. I can assist with setting that up, if you want!

5 / 5 Share

May 30, 2019

Awesome app ! will from the customer support is a beast recommend this app. High CTR and increase AOV

Using app

7 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you very much indeed! So glad it is working well for you! - Will, from customer support

5 / 5 Share

May 28, 2019

Had it a few weeks only, and already seeing about a dramatic increase in upsell. Service is really lovely, quick and respectful. The app was almost instant to set up - great for a non-tech, time-poor person like me. This is definitely one of my better app purchases. Highly recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2019

Support and function is great so far and have already seen results. I will look forward to experimenting with different offers. Thanks! https://playingcarddecks.com/

Using app

2 days

Total reviews

5

Average rating

5.0

4 / 5 Share

June 24, 2019

UPDATE: Will contacted me and wanted to make things right. He got to it immediately is now working fine and making extra sales. Thanks Will! Previously: Could not get the app to work as needed. Contacted support and they were very slow to reply - 4 days. Support did work on the issue though it was incomplete and sloppy. I don't think they checked after doing the work. Contacted support a second time - this time no answer at all (we waited for 7 days). I guess they didn't want to deal with it. We uninstalled the app.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 2, 2019

Easy to set up and get started right away. Lots of options to make it fit into your store seamlessly. Very helpful support!

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2019

So far this app has been working perfectly and the support has been awesome. They will help you set the app up and even help you customize the look, color, and location. We are using the mini cart feature for our site and had been told by other app developers that having an upsell in that type of cart would not be possible... But not with this app. They replied super fast to my questions and made the changes that I need. I would highly recommend giving the app a try.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2019

I love this app because it's easy to use, easy to integrate and I'm delighted with the results. True value for money, this upsell app does everything I want it to and its making extra sales for me.

Using app

21 days

Total reviews

3

Average rating

3.7