ICU• In Cart Upsell Cross Sell
Boost AOV w/ In Cart Upsell, Cross-Sell & Post Purchase...
Rating
4.8
feedback
564
chart
#1,128
All reviews
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March 24, 2020
very nice support and very fast. I like it, it looks good. You can customize a lot and support (Benedict) helps really quickly. I didn't know by now how customers use it, but I think it will be fine. I took the second plan, because I didn't like the logo text underneath the offer. But I hope to make enough sales to be worth the cost soon :-)
Hello friends from you look perfect ! Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you found our app and hope it helps your business a LOT! Also, thanks for acknowledging Benedict who is part of our great support staff. We appreciate your business and hope your store sells millions! :) -Sean & the In Cart Upsell Support Team
March 13, 2020
Had a little trouble with the pop-up showing up again after we updated our theme but the customer service is great and helped with everything! Great app - loving the results so far :)
Hello friends from Barefoot Venus! So appreciate the time you took to leave this great review. Thanks for the shout-out about our customer service and REALLY glad to hear that you're loving the results from the app on your Shopify store :-) Hope your store sells millions! -Sean & the In Cart Upsell Support Team
March 5, 2020
Does the job when you want to up-sell a product or offer, and fantastic customer service response so far. However, the customization is a bit tricky so it requires a bit of trial and error to get the design right. Also, I believe there is quite some work to be done on the app's analytics/data to show actual figures vs "potential revenue".
Hello! This is Sean, the Customer success manager here. Thanks for taking the time to leave us this review! We will certainly take your feedback regarding customization being tricky and work on that. Regarding analytics on how your offers are performing, I'm afraid that due to Shopify restrictions regarding levels of developer access to the checkout page, our app can't track how many actual sales were completed on your store - we can only track how many times a customer on your store used the offer box to add one or more items into your cart (and what the total value of those items upsold were). So we can track everything up into the checkout page, but we can't track whether a customer actually finished checkout (making it an official sale). I hope that makes sense? And again, that is an unfortunate Shopify restriction that we can't work around :( If you have any suggestions for us otherwise, we'd love to hear them! We love feedback like this, because it helps us to know what to improve with our app next! Thanks so much. PS - If you are willing to bump this up to 5 stars, we would be so grateful! Good vibes would surely come your way!! :) Let me know... Sean H
Feb. 24, 2020
Great app and excellent customer support. Easy to install and videos are very helpful. Highly recommend this app, upsell's definitely increase AVO, just look at the statistics. The app is an asset, not a liability! It makes you money.
Hello friends from Peppy Co! Really happy that our app is helping your store make more $$ per order! And our support team works really hard to help our clients -- so we appreciate the kudos! Here's to big success for Peppy Co online... -Sean & the In Cart Upsell Support Team
Feb. 10, 2020
great upsell app easy to install and work with. Great support team, quick reply and they were able to fix our layout issue within hrs. Quick and efficient.
Hello friends from Nuknuuk! Thanks so much for leaving us this great review! Glad you think our app is easy to install and work with, and that our support team was helpful! We are proud of both and hope your store is super successful online! -Sean & the In Cart Upsell Support Team
Feb. 5, 2020
Found this app that did exactly what I wanted! The support team (I spoke with Benedict) was swift in his response and helped me solved all set up and installation issues.
Hello friends from Bunne & Mamalade! Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you found our app and hope it helps your business a LOT! Also, thanks for acknowledging Benedict who is part of our great support staff. We appreciate your business and hope your store sells millions! :) -Sean & the In Cart Upsell Support Team
Jan. 30, 2020
GREAT APP!!!! Strongly recommend it to everyone. You can do special promotions here and upsell to current customers.
Hello friends from milamilabrand! Sooo appreciate you taking the time to leave this awesome review for our app. It means a lot! Hope the in-cart offers help increase your RPO big time!! Here's to lots of success for milamilabrand! :) -Sean & the In Cart Upsell Support Team
Jan. 23, 2020
Great app and great customer service! This has greatly helped increase our AOV. Highly recommended to any store owners looking for an upsell app.
Hello friends from Ballsy! So appreciate the time you took to leave this great review. Thanks for the shout-out about our customer service and REALLY glad to hear that In Cart Upsell is already increasing AOV for your Shopify store. Hope your store sells millions! -Sean & the In Cart Upsell Support Team
Jan. 21, 2020
We use this app on 4 of our websites - it's easy to create offers and we have seen strong performance. The support is really great as well!
Hello friends from Pixi Beauty! Sooo appreciate you taking the time to leave this awesome review for our app. It means alot! Hope the in-cart offers continue to increase your RPO big time!! Here's to lots of success for all your stores! :) -Sean & the In Cart Upsell Support Team
Jan. 16, 2020
Awesome service, easy to use, friendly staff. Exactly what I was looking for in an app like this. Thanks!
Hello friends from NOMINAL! Thanks so much for leaving us this review! Glad you think our app is awesome, easy to use and our staff is friendly! We are proud of both our app and support staff. Hope your store is super successful online! -Sean & the In Cart Upsell Support Team
Jan. 14, 2020
Excellent app and even more responsive is the suppor team who made all changes as requested - highly recommend
Hello friends from Vesternet! Thanks for highly recommending our app to others out there! It makes our hard work worthwhile! Glad our support team was responsive and helpful to you. Do let us know how else we can support you and Vesternet at anytime! :) -Sean & the In Cart Upsell Support Team
Jan. 12, 2020
This App Excellent and easy to Use. Customer Support is also 1st Class . Took me about 10 - 15 minutes to have it set up and going
Hello friends from Hurricane Lures! What a cool store you have! Thanks for your effort to leave us a positive review on Shopify. We work hard to take care of every user, so let us know if there is ever anything else we can do for you. Hope Hurricane Lures is wildly successful online... -Sean & the In Cart Upsell Support Team
Jan. 7, 2020
love this app, with a few design tweak to fit my website look it imidiatly started selling, and support is quick and helpfull
Hello friends from יוגה סטור! Thanks so much for leaving us this review! Glad the offer is working nicely for your store already! Hope your store is successful online! -Sean & the In Cart Upsell Support Team
Jan. 7, 2020
Just installed, so far foot is working well and has increased our average order value by $1-2. I wish they would have some extra features such as using this tool for upsells directly after specific products are added to cart as well.
Hello friends from The Manly Man Company! Great to hear the app is already increasing your order values!! Thanks for the good review. And actually I'm happy to say that our app DOES do what you are describing. In step 3 of the offer builder tool, that's exactly what you can accomplish. I'll email you directly on that. Thanks again, -Sean & the In Cart Upsell Support Team
Jan. 3, 2020
Great app, love that it offers customizable triggers for when to show certain offers, also that it allows advanced option for custom CSS so we can match the look of the app with our site. I had a few questions and Benedict answered them asap!
Hello friends from SheFit! So glad that Benedict did a good job for you - our support team rocks! :) And glad the CSS and triggers are a good match for what your store needs. That is always our hope... Here's to Shefit having a BIG 2020! -Sean & the In Cart Upsell Support Team
Dec. 23, 2019
We have a highly customized theme and Cart Upsell support went above and beyond to make sure it worked flawlessly with our theme. It's already increasing AOV!
Hello friends from Jonas Paul Eyewear! So appreciate the time you took to leave this good review. And REALLY glad to hear that In Cart Upsell is already increasing AOV for your Shopify store. Hope your store sells millions! -Sean & the In Cart Upsell Support Team
Dec. 23, 2019
This app was very easy to install and any issues we ran into were quickly fixed by the In Cart Upsell support team! Gets the job done. Very happy with this app.
Hello friends from Serena Loves! Thanks so much for leaving us this positive review. And glad our team got any issue smoothed out quickly. Hope it helps your store be massively successful on Shopify! -Sean & the In Cart Upsell Support Team
Sept. 10, 2019
Best App and best customer support experience, they will literally call you and set everything up for you! I have not received this level of support and service from any other app provider. At first I was hesitant because I thought it would be hard to use and set up and far from it not only is the app easy to use they will literally help you install everything!!!! Thank You Thank You!!!!!
Aug. 27, 2019
The best upsell app on the App store. Will did a great job in setting up and customising it for our store.
Aug. 5, 2019
Works Perfectly, Getting a lot of sales from this app, and the support team is very helpful and reliable.