All reviews

Rating Breakdown

  • 5
    92% (518 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 99% (558)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2023

So far, so good. LaSandra was quick to answer any and all questions regarding setup on our custom theme.

Store

NCMPRBL

Using app

30 days

Total reviews

23

Average rating

5.0

Developer Reply

Hi there NCMPRBL, Thank you for your great review. It is always good to hear that Lasandra could quickly answer all of your questions regarding setting up your custom theme. We love that In Cart Upsell and CrossSell can benefit your store. Stephanie & the Customer Support Team

5 / 5 Share

July 21, 2023

We needed a very specific solution for a cart pop-up. This app works perfectly and even lets us run A/B tests on different messages/buttons. Very intuitive and easy to set up. When I needed something a bit specific Lasandra was extradinary in her speed of response and efficiency in getting it done for me. A clean "5 star" rating!!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Omius Inc. Thank you for the glowing 5-star review. We are happy that Lasandra could quickly take care of your needs! It is excellent that In Cart Upsell & CrossSell works perfectly for your store. Stephanie and the Customer Support Team

5 / 5 Share

July 18, 2023

Not only did this app do exactly what we needed, support is outstanding. Lasandra deserves 12 out of 5 stars. =D

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Greeting Mountain Man Nut & Fruit, Thanks so much for the 5-star review! It is fantastic that Lasandra was able to provide you outstanding support. We appreciate that In Cart Upsell is able to do exactly what you need to be successful. Stephanie and the Customer Support Team

5 / 5 Share

July 18, 2023

The app does what it promises and The customer support (Denis) was very helpful and jumped on a Videocall with me to solve an issue. Thanks for the competent and quick help!

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Hello BIRKENSPANNER, We appreciate your 5-star review! It is great to hear that Denis was able to assist you via Videocall. We love to offer that complimentary service to help stores get all of the perks they need to be successful. Thank you for selecting In Cart Upsell to promote your business. Stephanie and the Customer Support Team

5 / 5 Share

June 7, 2023

I was looking for a cart upsell app that used the native theme ajax cart. This app worked perfectly. The customer service team helped implement everything I was looking for and even customized our CSS to match our store. At first the bundle promos displayed a little slow, but with a simple line of code added to our theme they display instantly. Amazing app and support. Thanks.

Store

SNAG

Using app

1 day

Total reviews

11

Average rating

5.0

Developer Reply

Hello to our friends at SNAG Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

June 5, 2023

Support is really helpful und quick. All request have been solved immediatley. I had some bugs, but they taken care of very quick and professionally.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at fejn jewelry Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

June 2, 2023

Really happy with this app and the customer service I receive when I reach out. Especially, Lasandra was super awesome when helping me resolve an issue within 15minutes.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Dirt Locker® Official Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 31, 2023

Useful app that is easy to get set-up. The autopilot doesn't always offer the ideal matching item but if you create the correct offers yourself then you'll be fine, customer support is very helpful and quick too.

Using app

Over 1 year

Total reviews

10

Average rating

4.9

Developer Reply

Hello to our friends at Advanced Acoustics Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that our support team has been helpful. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

Feb. 18, 2026

Changed my template, and the ICU team quickly got their app up to speed for my store. Much appreciated!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Challengers Comics Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 26, 2023

The app is pretty straight forward and easy to understand. I needed a little tweak to the positioning of my offer and thankfully Denis was extremely helpful by putting me through what I needed to do. Thank you Denis!

Using app

About 4 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends at olarsgrace Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 24, 2023

The app needed some tweaking, but with the help of their support it's working beautifully and giving our customers great recommendations.

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends at Spicewalla Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 22, 2023

Really fast & professional support from Denis. Got everything fixed and the plugin works beautifully!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Jerky Shop Norge Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 19, 2023

I am giving 5 stars just because of their customer support! Their support is relatively fast and the staff is amicable!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Aroma Concepts Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The In Cart Upsell & Cross Sell Support Team

2 / 5 Share

May 11, 2023

The app was easy to install and the support team was very responsive and willing to help with customization. However, we had issues with the app affecting our page loading speed, and conversion was very low. Ultimately, we decided that the moderate amount of increased sales was not worth the site speed hit and uninstalled the app.

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Hello to our friends at J. Stockard Fly Fishing Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with In Cart Upsell & Cross Sell. We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at [email protected]. Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 11, 2023

Love the features. Great Support, If you have any issues, they respond right away! No waiting 24 hours for an acknowledgement here! Thank You!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Karako Suits Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to provide you with excellent support. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 11, 2023

Denis was super helpful, very impressed with the app! Let's you do many types of upsells and will for sure increase my average order spend.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Sean Solo Sabers Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 11, 2023

Denis is Very helpful and skillful dev ! He was supportive to help me with resolution. GOOD APP ! Would really recommend to others

Using app

3 days

Total reviews

18

Average rating

4.8

Developer Reply

Hello to our friends at MoonTara Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 10, 2023

I highly recommend In Cart Upsell due to its flexibility and ease with which it integrates in Shopify. But the best reason to use this app would be the superb support! Lasandra was relentless in communication and follow-through until the job was done. So rare these days!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Sing The Word® Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Lasandra was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 10, 2023

Its great app and if you have a problem you get soon help. Especially Denis i very kind and help you fast.

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends at Tierliebling Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are delighted to learn that Denis was responsive and helpful. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

5 / 5 Share

May 10, 2023

The Cart Upsell & Crosssell App is just great and does exactly what it should: adding product upsell to add quickly to the cart to an existing product page or cart page. The customer service is just outstanding. Denis and Lasandra replied within minutes to all my questions and gave me a quick walk through the app and even changed some custom settings to make the offers match my Theme. 5 Stars!

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi MeinMonogramm, Thank you for the glowing review! We're very glad to hear that In Cart Upsell and CrossSell has enabled easy upselling on your store, and we always love to see well executed implementations of our application. We're also very happy to hear that you received outstanding support from our team. We have a very dedicated staff, and it's truly gratifying to read this type of positive feedback. As always, we are here to help! Tanu & The In Cart Upsell & Cross Sell Support Team