All reviews

Rating Breakdown

  • 5
    92% (530 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 99% (571)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 29, 2024

Love this app and great customer service! They were able to resolve an issue I had quickly. Super helpful and a great app to add to our store!

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Bombi Gear, Thank you for your review of our app! It is fantastic that you experienced the customer service we thrive for and that you could express that experience. Please reach out to us anytime you need. The Support Team

5 / 5 Share

Jan. 29, 2024

very good and nice support! thank you

Using app

1 day

Total reviews

10

Average rating

4.6

Developer Reply

Hello Always Wet, We are happy you could leave us this great review. Thanks for acknowledging the support you received. The Support Team

5 / 5 Share

Jan. 26, 2024

Outstanding customer support. They provided immediate assistance and successfully fixed my formatting issues in a single attempt. Much appreciated!

Using app

About 15 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello KARYSHA COSMETICS, Thank you for reaching out to us to get assistance with your formatting. Our team knows what they are doing and we are happy you could use there assistance. Thank you for leaving this great review. The Support Team

5 / 5 Share

Jan. 23, 2024

Very responsive team assisted me getting all setup, the app is very customizable and does what it's supposed to do

Store

Nutrili

Using app

About 4 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hello Nutrilli, It is great that you could leave us this review and we appreciate you acknowledging our team. We strive to have onboarding sessions for our merchants to help you with setting up the app the way that you want it. Thank you again! The Support Team

5 / 5 Share

Jan. 22, 2024

These folks didn't just make an app that works, THEY work! No kidding, support is ridiculously quick and responsive - tell them what you want/need, and they make it happen. Worth every single penny!!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Once American, Wow! This is a great review and we appreciate you taking the time to leave it. We love to hear that In Cart Upsell & CrossSell works for your needs and that our support team could quickly assist you with what you wanted. We are here if you need us for any support needs or questions. The Support Team

5 / 5 Share

Jan. 16, 2024

Great app and support! We have seen a significant increase in average spend throughout our store from the upsells!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Sweet Store, We are happy to hear that you are seeing a significant increase in average spend from your use of In Cart Upsell & CrossSell! Thanks for acknowledging our app and our support. We appreciate you and are here if you need us! The Support Team

5 / 5 Share

Jan. 11, 2024

Best customer experience i've had in a long time. I wanted to personalized to my theme my add-on suggestion but didn't know much about CSS. I reached out for help and they personalized it exactly to my theme for me. Thanks again!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi ADDA STUDIO, Thank you so much for the lovely review! Our support team works very hard to ensure that all of our merchants have the best possible experience with our applications. It's very gratifying to read this!

5 / 5 Share

Nov. 17, 2023

i encounter a problem on setting up an offer. but the costumer support is superb. it took a bit but we finally got it working perfectly. regarding the app itself. ones we pinpoint the issue. it works like a charm. easy to use and navigate

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi crossfaceGEAR, Thank you for this 5-star review. It is great to hear that you and our customer support team were able to find the resolution you needed to get your app up and running the way you wanted. Please reach out anytime you need! The Support Team

5 / 5 Share

Nov. 15, 2023

Very good app and support. Denis was very friendly and helped very fast.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Schlauwiewau, We appreciate this 5-star review of In Cart Upsell & CrossSell. It is great that Denis could cordially assist you quickly and give you the results you were looking for. We are here to help if you need anything further. The Support Team

5 / 5 Share

Nov. 14, 2023

This is a great app that looks great on your store off the shelf, and the support is tremendous.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Salty Rodeo Co., It is great to see this 5-star review! Thanks for acknowledging not only the application itself, but the support as well. We take pride in taking care of merchants such as you and helping you to set up your store the way you want it to look. We are here if you need us! The Support Team

5 / 5 Share

Nov. 9, 2023

Amazing customer service. Instant response and resolved my formatting problems in one go. Thank you!

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Real Chai, Thanks so much for leaving this 5-star review! We are happy that we could assist you with formatting quickly and the way you wanted. We are happy to help merchants whenever we can. Thank you for being a valued merchant! The Support Team

5 / 5 Share

Nov. 5, 2023

Epic! it's is great and bring us many sales!!!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sexy Real Sex Dolls, It is great to see this 5-star review and even greater that In Cart Upsell & CrossSell is bringing you the sales you are wanting. Let us know if you need anything! The In Cart Upsell Support Team

5 / 5 Share

Oct. 26, 2023

I can't say enough about the support assistance I just had with Dennis. Someone added this app to my website just yesterday, but it was not complete and I needed it up and running asap for a new platform launch. I reached out on chat and he was extremely helpful and willing to make it happen. So far I highly recommend this app!!! Thank you, Denis.

Using app

About 21 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi Disguise the Surprise, Thank you for leaving us this review! We take great pride in the quality of support that our team offers to merchants and this is very gratifying to read. It is always nice to hear kind words about specific members of our team, and Denis will be overjoyed to read this review!

5 / 5 Share

Oct. 19, 2023

Denis did an amazing job and helped us with all our questions. Great service and the application is good for every shop owner.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Smoothyou-shop, We appreciate you leaving us this great review! It is awesome that Denis was able to help you with all that you needed. He is a great support resource as well as the rest of the team. Let us know if you need anything! The In Cart Upsell Support Team

5 / 5 Share

Oct. 13, 2023

Had a great experience with their support team on initial set up. I found the videos a little unclear and the support call was easy to schedule same day and they took tremendous care to help set the app to meet our design needs as well as run the code to allow it to look seamless on our site wherever the cart is. My service call was with Lasandra and she was great!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Trova Official, Thank you for taking the time to leave this 5-star review. It is great to hear that Lasandra was able to assist you through the use of our support call feature. We appreciate that you were able to get the set up you needed and that In Cart Upsell is working for your business. The In Cart Upsell Support Team

5 / 5 Share

Oct. 9, 2023

Lassandra's assistance with setup was incredibly helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Videos Change Reality, Thank you for leaving this great review! Lasandra is one of our rockstars and we are happy she was able to assist you with your setup needs. Don't hesitate to reach out anytime you ever need us. The In Cart Upsell Support Team

5 / 5 Share

Oct. 5, 2023

This was the only app I could find that did exactly what I wanted. It was able to only show my add-on item for the products I wanted it to. Support was excellent. I changed my theme which stopped the app working. They fixed it within 1 hour. I would recommend it to anyone.

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Greetings Beddoes Products, It i great to hear that In Cart Upsell & CrossSell is doing exactly what you were looking for and we appreciate that you were able to leave us this great review. We take pride in providing the support that you need to help setup your app and theme. Thanks again for your review! The In Cart Upsell & CrossSell team

5 / 5 Share

Oct. 2, 2023

Quick and easy to use. Great support. I recently had an issue and received a reply to my email query within in minutes. My problem was resolved (it was my own fault in the end) and I'm on my way again with in record time.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Chile Mojo, We love to hear that you were able to use our support team to assist you with your app. Thanks for taking the time to leave us this great review and do not hesitate to reach out if you need us for anything. The In Cart Upsell Support Team

5 / 5 Share

Sept. 8, 2023

JUST WANTED TO SAY DENIS WAS SUCH A GREAT HELP. WAS HAVING TROUBLE SETTING UP THE APP. DENIS TOOK HIS TIME AND PATIENCE TO HELP ME AND TOOK TIME TO SHOW ME HOW IT WORKS. GREAT HELP. THANK YOU SO MUCH

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello there WISE GUY APPAREL, Thank you for taking the time to leave us this 5-star review. We love to hear that Denis was able to help you set up your app the way you wanted it and give you pointers on some of the features. We are here to help anytime! It is great that In Cart Upsell can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 4, 2023

Very impressed by the speed of response to an issue I had upon installation, and the friendly team member (Denis) who took the steps required to solve my problem. Looking forward to really getting to use the app and seeing the effect on sales.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there BuzzVibes, Thank you for the great review. We are happy that Denis was able to quickly assist you with your store needs. Do not hesitate to reach out to us as you begin to grow the app for any assistance you may need. Stephanie and the Customer Support Team