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We've just begun using this app but so far the support has been amazing. Lasandra worked throughout the day to get our widgets to match our theme exactly. Looking forward to seeing the increased order values!
Hi Hatcountry, We appreciate your feedback! We’re thrilled to hear that Lasandra provided excellent support, ensuring your widgets matched your theme perfectly. Customer service is key for us, and we're glad we could assist you effectively. Thanks for your trust in our app!
Lasandra is awesome! She walked me through every step of the way and explained it simply so I could understand. Even when roadblocks came, she kept me updated throughout the entire process. In the end we got to our desired outcome. Big thanks to Lasandra, excellent customer service!
Hi Venera, Thank you for your review! We're delighted to hear that our team member Lasandra provided such thorough and clear assistance. Keeping you updated and guiding you to the desired outcome is what we strive for in our customer service. We appreciate your kind words and support!
Can't fault them! Lassandra and their dev team made some CSS alterations to help the cart addon match my website styling which looked great. I am so happy with the service and result of their work. How fenerous as I am on the paid version atm.
Hi Sharpham Park British Organic Walnuts, Thank you for your feedback! We’re delighted to hear that our support agent Lassandra and our development team were able to assist with the CSS adjustments and that you’re pleased with the results. We’re committed to providing exceptional service, and it’s great to know we met your expectations. Your satisfaction with the customization and support means a lot to us!
Really pleased with this app. It has some excellent features and the support team are very helpful and friendly. We have been in touch with support about some issues when setting up offers. They helped us resolve the issues very successfully.
Hi Minifigs.me, Thank you for your feedback! We're delighted to hear that you're pleased with the app and its features. Our support team always strives to be helpful and friendly, and we're glad they could successfully assist you with setting up offers. Thanks for your trust in our app!
This is a great app with a good free option to start. Lasandra was an amazing help with ensuring that we are able to use this app for our existing theme (as it was not supported originally) I am so impressed by her service! Great company.
Hi Poppyseed Play, Thank you for your review! We're glad to hear that you find the app useful and appreciate the free option. We're thrilled that our team member Lasandra was able to help you integrate the app. Customer service is extremely important to us. Thank you for being a valued user!
Their support is awesome. But, their app UI interface should be upgraded more. Also, they can add more customization options there.
Hi Roots Plants, Thank you for your feedback! We're pleased to hear that you find our support awesome. We appreciate your suggestions about enhancing the app's UI and adding more customization options, and we'll look into these improvements. Thanks for being a valued user!
Sehr guter und schneller Support. Eine Ansprechpartnerin, die sofort alle Probleme und anliegend einwandfrei umgesetzt hat und auf Anhieb verstanden hat. Sie hat mir sehr viele Anliegen eingerichtet und das funktioniert jetzt Benutzerdefiniert einwandfrei. Kann ich nur jedem empfehlen :)
This app fits my needs and I received prompt and helpful technical assistance via chat when needed.
Hi Candles 4 the Culture, Thank you for your positive feedback! It's wonderful to hear that our app suits your needs and that our chat support was able to assist you promptly and effectively. We appreciate you taking the time to share your experience!
AMAZING service, always happy to help you get whatever you need done. Highly recommend.
Hi Really Rich Shop, Thanks for providing us with your feedback! We make sure to provide our customer with the best service and fulfill each of your needs. We are happy to assist you anytime.
Super quick response to help with customer support, highly recommend. Thank you!
Hi By the horns, Thanks for the positive feedback about or support! We take great pride in offering the best service possible, so this is very gratifying to read. Thanks again!
I haven't used this app a whole lot yet, but so far it has done what I needed it to and when I ran into things I didn't understand, they helped me promptly through chat.
Hi Deluvia, Thank you for taking the time to leave us this review! We're thrilled to have you as a new merchant on our app, and it is very gratifying to hear that you received excellent support from our team. Cheers and happy selling!
Awesome team, they provide fantastic support and they are super helpful. Product works as expected and we couldn't be happier
Hi EMD Online, Thank you for the kind words! We're thrilled that you are having such a great experience with our app and the support team behind it. Cheers and happy selling!
The app is super easy to use and their support is second to none! I can't fault the support I have received. Vijay and Lasandra have been incredibly helpful!
Hi Cook & Nelson, Thank you for the nice review and for recognizing the efforts of Vijay and Lasandra. They are both highly dedicated to the success of our merchants and are very thankful to receive this kind of recognition. We are always here to assist!
Easy to install, great customer support.
Hi Nature's Basket AU, Thanks for the positive feedback! Ease of setup is very important to us, and obviously, we always aim to provide a great customer experience. We're very happy to see this review, please do not hesitate to reach out to us for any future assistance!
5 Star for the support and the app, it increased my AOV.
Hi Kaliteas, Thank you for the 5 star review! We are absolutely thrilled to hear that our app has increased your AOV, this is our core focus. Thank you for also recognizing the hard work and dedication of our support staff, we are always here to assist you with any future needs!
Very friendly support. My issue was resolved very quickly :)
Hi Signs of Beauty, Thank you for the kind words! We take great pride in providing an outstanding customer experience and are always thrilled to received feedback that we've hit that mark. We're always here for you!
Lots of options and possibilities. Good customer service too, highly recommended!
Hi Kindershake, We're so happy to hear that you're having a great experience with our application! Our development team is constantly working to add impactful features and functionalities, they will be thrilled to read this feedback. Thanks again!
Great experience with the support team who heard the queries and were patient and solved the issues for us
Hi Curl Cure, Thank you for taking the time to leave us this nice review. We're thrilled that you received excellent support from our team!
Nice Support, really fast and competent. The App is working really good and fast. Can absolutely recommend.
Hello MYMARINI, We love to here that our app is working good for you and your needs and that support was able to assist you with what you needed for your store. We strive to be fast and efficient and it is great that we did that for you. The Support Team
Love this app and great customer service! They were able to resolve an issue I had quickly. Super helpful and a great app to add to our store!
Hello Bombi Gear, Thank you for your review of our app! It is fantastic that you experienced the customer service we thrive for and that you could express that experience. Please reach out to us anytime you need. The Support Team
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