ICU• In Cart Upsell Cross Sell
Boost AOV w/ In Cart Upsell, Cross-Sell & Post Purchase...
Rating
4.8
feedback
577
chart
#1,616
All reviews
Review RSS Feed
June 21, 2024
This is a great app with a good free option to start. Lasandra was an amazing help with ensuring that we are able to use this app for our existing theme (as it was not supported originally) I am so impressed by her service! Great company.
Hi Poppyseed Play, Thank you for your review! We're glad to hear that you find the app useful and appreciate the free option. We're thrilled that our team member Lasandra was able to help you integrate the app. Customer service is extremely important to us. Thank you for being a valued user!
June 6, 2024
Their support is awesome. But, their app UI interface should be upgraded more. Also, they can add more customization options there.
Hi Roots Plants, Thank you for your feedback! We're pleased to hear that you find our support awesome. We appreciate your suggestions about enhancing the app's UI and adding more customization options, and we'll look into these improvements. Thanks for being a valued user!
June 5, 2024
Sehr guter und schneller Support. Eine Ansprechpartnerin, die sofort alle Probleme und anliegend einwandfrei umgesetzt hat und auf Anhieb verstanden hat. Sie hat mir sehr viele Anliegen eingerichtet und das funktioniert jetzt Benutzerdefiniert einwandfrei. Kann ich nur jedem empfehlen :)
May 6, 2024
Hi Kidslar, Thank you for you rating on our app! We're delighted to hear that our app is fulfilling your needs.
April 26, 2024
Great customer service. When I have a question, they will listen patiently and help :)
Hi Root in Harmony, Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with our customer service. Our team is dedicated to listening and providing the help you need. Your feedback is greatly appreciated!
April 26, 2024
This app fits my needs and I received prompt and helpful technical assistance via chat when needed.
Hi Candles 4 the Culture, Thank you for your positive feedback! It's wonderful to hear that our app suits your needs and that our chat support was able to assist you promptly and effectively. We appreciate you taking the time to share your experience!
April 19, 2024
AMAZING service, always happy to help you get whatever you need done. Highly recommend.
Hi Really Rich Shop, Thanks for providing us with your feedback! We make sure to provide our customer with the best service and fulfill each of your needs. We are happy to assist you anytime.
April 5, 2024
Super quick response to help with customer support, highly recommend. Thank you!
Hi By the horns, Thanks for the positive feedback about or support! We take great pride in offering the best service possible, so this is very gratifying to read. Thanks again!
April 3, 2024
I haven't used this app a whole lot yet, but so far it has done what I needed it to and when I ran into things I didn't understand, they helped me promptly through chat.
Hi Deluvia, Thank you for taking the time to leave us this review! We're thrilled to have you as a new merchant on our app, and it is very gratifying to hear that you received excellent support from our team. Cheers and happy selling!
March 26, 2024
Awesome team, they provide fantastic support and they are super helpful. Product works as expected and we couldn't be happier
Hi EMD Online, Thank you for the kind words! We're thrilled that you are having such a great experience with our app and the support team behind it. Cheers and happy selling!
March 22, 2024
Very good support, and the app looks simple and effective.
Using app
5 months
Total reviews
2
Average rating
5.0
Hi Ecom Creatives, Thank you for taking the time to leave us this review. We're very glad to hear that the app was easy and useful for you and that you had a great experience with our support team. We're always here to assist!
March 21, 2024
Had been a customer for years on the multiple ecomm stores I own but had one that the app was deactivated. I reached out to support and told them I had no sales, app was deactivated, and was charged monthly. There response was when the theme was changed the app was not installed. NEVER CHANGED THE THEME. Couple hundred dollar lesson.
Hi Coast Guard for Life, We’re sorry that you had this experience with our application. Regarding the sales, we are currently experiencing a bug that causes sales figures to not be reflected in the dashboard for a limited number of merchants; this will be rectified soon. We were able to see that your offers were loaded 24,893 and that merchants clicked 633 times on the offers. So you almost assuredly had generated sales from this activity, but due to the aforementioned issue, they are simply not appearing properly in the dashboard. Regarding the app deactivation issue, we agree that this could be confusing. It does not refer to your subscription, rather it describes whether your offers are displaying or not. In this case, they were not due to a theme conflict. We will edit this pop up for greater clarity. We apologize for the inconvenience and will be reaching out to you directly via email.
March 19, 2024
The app is super easy to use and their support is second to none! I can't fault the support I have received. Vijay and Lasandra have been incredibly helpful!
Hi Cook & Nelson, Thank you for the nice review and for recognizing the efforts of Vijay and Lasandra. They are both highly dedicated to the success of our merchants and are very thankful to receive this kind of recognition. We are always here to assist!
March 18, 2024
Easy to install, great customer support.
Hi Nature's Basket AU, Thanks for the positive feedback! Ease of setup is very important to us, and obviously, we always aim to provide a great customer experience. We're very happy to see this review, please do not hesitate to reach out to us for any future assistance!
March 18, 2024
Really good app, tested with loads of others. This one is a good cost has everything you need and support are really helpful and quick to fix any issues if you have any. Highly recommend
Hi BananaShoes, Thanks for the kind words! We're thrilled to hear that you found our app to be superior to others that you tested and that our support team was so helpful. This is exactly the experience that we want our merchants to have with our app and team. Please always feel free to reach out to us for any future needs!
March 16, 2024
5 Star for the support and the app, it increased my AOV.
Hi Kaliteas, Thank you for the 5 star review! We are absolutely thrilled to hear that our app has increased your AOV, this is our core focus. Thank you for also recognizing the hard work and dedication of our support staff, we are always here to assist you with any future needs!
March 12, 2024
Very friendly support. My issue was resolved very quickly :)
Hi Signs of Beauty, Thank you for the kind words! We take great pride in providing an outstanding customer experience and are always thrilled to received feedback that we've hit that mark. We're always here for you!
March 12, 2024
Lots of options and possibilities. Good customer service too, highly recommended!
Hi Kindershake, We're so happy to hear that you're having a great experience with our application! Our development team is constantly working to add impactful features and functionalities, they will be thrilled to read this feedback. Thanks again!
March 1, 2024
Great experience with the support team who heard the queries and were patient and solved the issues for us
Hi Curl Cure, Thank you for taking the time to leave us this nice review. We're thrilled that you received excellent support from our team!
Feb. 6, 2024
Nice Support, really fast and competent. The App is working really good and fast. Can absolutely recommend.
Hello MYMARINI, We love to here that our app is working good for you and your needs and that support was able to assist you with what you needed for your store. We strive to be fast and efficient and it is great that we did that for you. The Support Team