ICU• In Cart Upsell Cross Sell
Best Shopify Upselling App - In Cart Upsell
Rating
4.8
feedback
577
chart
#894
All reviews
April 5, 2024
Super quick response to help with customer support, highly recommend. Thank you!
Hi By the horns, Thanks for the positive feedback about or support! We take great pride in offering the best service possible, so this is very gratifying to read. Thanks again!
April 3, 2024
I haven't used this app a whole lot yet, but so far it has done what I needed it to and when I ran into things I didn't understand, they helped me promptly through chat.
Hi Deluvia, Thank you for taking the time to leave us this review! We're thrilled to have you as a new merchant on our app, and it is very gratifying to hear that you received excellent support from our team. Cheers and happy selling!
March 26, 2024
Awesome team, they provide fantastic support and they are super helpful. Product works as expected and we couldn't be happier
Hi EMD Online, Thank you for the kind words! We're thrilled that you are having such a great experience with our app and the support team behind it. Cheers and happy selling!
March 22, 2024
Very good support, and the app looks simple and effective.
Using app
5 months
Total reviews
2
Average rating
5.0
Hi Ecom Creatives, Thank you for taking the time to leave us this review. We're very glad to hear that the app was easy and useful for you and that you had a great experience with our support team. We're always here to assist!
March 21, 2024
Had been a customer for years on the multiple ecomm stores I own but had one that the app was deactivated. I reached out to support and told them I had no sales, app was deactivated, and was charged monthly. There response was when the theme was changed the app was not installed. NEVER CHANGED THE THEME. Couple hundred dollar lesson.
Hi Coast Guard for Life, We’re sorry that you had this experience with our application. Regarding the sales, we are currently experiencing a bug that causes sales figures to not be reflected in the dashboard for a limited number of merchants; this will be rectified soon. We were able to see that your offers were loaded 24,893 and that merchants clicked 633 times on the offers. So you almost assuredly had generated sales from this activity, but due to the aforementioned issue, they are simply not appearing properly in the dashboard. Regarding the app deactivation issue, we agree that this could be confusing. It does not refer to your subscription, rather it describes whether your offers are displaying or not. In this case, they were not due to a theme conflict. We will edit this pop up for greater clarity. We apologize for the inconvenience and will be reaching out to you directly via email.
March 19, 2024
The app is super easy to use and their support is second to none! I can't fault the support I have received. Vijay and Lasandra have been incredibly helpful!
Hi Cook & Nelson, Thank you for the nice review and for recognizing the efforts of Vijay and Lasandra. They are both highly dedicated to the success of our merchants and are very thankful to receive this kind of recognition. We are always here to assist!
March 18, 2024
Easy to install, great customer support.
Hi Nature's Basket AU, Thanks for the positive feedback! Ease of setup is very important to us, and obviously, we always aim to provide a great customer experience. We're very happy to see this review, please do not hesitate to reach out to us for any future assistance!
March 18, 2024
Really good app, tested with loads of others. This one is a good cost has everything you need and support are really helpful and quick to fix any issues if you have any. Highly recommend
Hi BananaShoes, Thanks for the kind words! We're thrilled to hear that you found our app to be superior to others that you tested and that our support team was so helpful. This is exactly the experience that we want our merchants to have with our app and team. Please always feel free to reach out to us for any future needs!
March 16, 2024
5 Star for the support and the app, it increased my AOV.
Hi Kaliteas, Thank you for the 5 star review! We are absolutely thrilled to hear that our app has increased your AOV, this is our core focus. Thank you for also recognizing the hard work and dedication of our support staff, we are always here to assist you with any future needs!
March 12, 2024
Very friendly support. My issue was resolved very quickly :)
Hi Signs of Beauty, Thank you for the kind words! We take great pride in providing an outstanding customer experience and are always thrilled to received feedback that we've hit that mark. We're always here for you!
March 12, 2024
Lots of options and possibilities. Good customer service too, highly recommended!
Hi Kindershake, We're so happy to hear that you're having a great experience with our application! Our development team is constantly working to add impactful features and functionalities, they will be thrilled to read this feedback. Thanks again!
March 1, 2024
Great experience with the support team who heard the queries and were patient and solved the issues for us
Hi Curl Cure, Thank you for taking the time to leave us this nice review. We're thrilled that you received excellent support from our team!
Feb. 6, 2024
Nice Support, really fast and competent. The App is working really good and fast. Can absolutely recommend.
Hello MYMARINI, We love to here that our app is working good for you and your needs and that support was able to assist you with what you needed for your store. We strive to be fast and efficient and it is great that we did that for you. The Support Team
Jan. 29, 2024
Love this app and great customer service! They were able to resolve an issue I had quickly. Super helpful and a great app to add to our store!
Hello Bombi Gear, Thank you for your review of our app! It is fantastic that you experienced the customer service we thrive for and that you could express that experience. Please reach out to us anytime you need. The Support Team
Jan. 29, 2024
very good and nice support! thank you
Hello Always Wet, We are happy you could leave us this great review. Thanks for acknowledging the support you received. The Support Team
Jan. 26, 2024
Outstanding customer support. They provided immediate assistance and successfully fixed my formatting issues in a single attempt. Much appreciated!
Hello KARYSHA COSMETICS, Thank you for reaching out to us to get assistance with your formatting. Our team knows what they are doing and we are happy you could use there assistance. Thank you for leaving this great review. The Support Team
Jan. 23, 2024
Very responsive team assisted me getting all setup, the app is very customizable and does what it's supposed to do
Hello Nutrilli, It is great that you could leave us this review and we appreciate you acknowledging our team. We strive to have onboarding sessions for our merchants to help you with setting up the app the way that you want it. Thank you again! The Support Team
Jan. 22, 2024
These folks didn't just make an app that works, THEY work! No kidding, support is ridiculously quick and responsive - tell them what you want/need, and they make it happen. Worth every single penny!!
Greetings Once American, Wow! This is a great review and we appreciate you taking the time to leave it. We love to hear that In Cart Upsell & CrossSell works for your needs and that our support team could quickly assist you with what you wanted. We are here if you need us for any support needs or questions. The Support Team
Jan. 16, 2024
Great app and support! We have seen a significant increase in average spend throughout our store from the upsells!
Hello The Sweet Store, We are happy to hear that you are seeing a significant increase in average spend from your use of In Cart Upsell & CrossSell! Thanks for acknowledging our app and our support. We appreciate you and are here if you need us! The Support Team
Jan. 11, 2024
Best customer experience i've had in a long time. I wanted to personalized to my theme my add-on suggestion but didn't know much about CSS. I reached out for help and they personalized it exactly to my theme for me. Thanks again!
Hi ADDA STUDIO, Thank you so much for the lovely review! Our support team works very hard to ensure that all of our merchants have the best possible experience with our applications. It's very gratifying to read this!