In Cart Upsell
In Cart Upsell
Rating
4.9
feedback
999
chart
#597
All reviews
Rating Breakdown
Review RSS Feed
March 28, 2024
Very Good and competent Support. Lasandra Helped me out in any Question i had , and also came up with some better ideas. :) Thank you very much
Hi Driveez, Thank you for this wonderful review! We always strive to provide the best customer experience possible and are thrilled to receive this very positive feedback. Lasandra is an outstanding member of our team, thank you for recognizing her effort! We're always here to assist you, please do not hesitate to reach out!
March 26, 2024
Awesome team, they provide fantastic support and they are super helpful. Product works as expected and we couldn't be happier
Hi EMD Online, Thank you for the kind words! We're thrilled that you are having such a great experience with our app and the support team behind it. Cheers and happy selling!
March 22, 2024
Lasandra was perfeeeect ! Thank you
Hi Nova Nova, Thank you for recognizing Lasandra! She has been with our team for a long time and is an outstanding contributor. It is always very gratifying to read such positive feedback about our team members. Cheers!
March 22, 2024
Very good support, and the app looks simple and effective.
Using app
5 months
Total reviews
2
Average rating
5.0
Hi Ecom Creatives, Thank you for taking the time to leave us this review. We're very glad to hear that the app was easy and useful for you and that you had a great experience with our support team. We're always here to assist!
March 21, 2024
Had been a customer for years on the multiple ecomm stores I own but had one that the app was deactivated. I reached out to support and told them I had no sales, app was deactivated, and was charged monthly. There response was when the theme was changed the app was not installed. NEVER CHANGED THE THEME. Couple hundred dollar lesson.
Hi Coast Guard for Life, We’re sorry that you had this experience with our application. Regarding the sales, we are currently experiencing a bug that causes sales figures to not be reflected in the dashboard for a limited number of merchants; this will be rectified soon. We were able to see that your offers were loaded 24,893 and that merchants clicked 633 times on the offers. So you almost assuredly had generated sales from this activity, but due to the aforementioned issue, they are simply not appearing properly in the dashboard. Regarding the app deactivation issue, we agree that this could be confusing. It does not refer to your subscription, rather it describes whether your offers are displaying or not. In this case, they were not due to a theme conflict. We will edit this pop up for greater clarity. We apologize for the inconvenience and will be reaching out to you directly via email.
March 20, 2024
Very useful and very easy to configure ! Highly recommend it
Hi Omaj, Thanks for the kind word! We're thrilled that you had such an easy time with setup, our development team has been working very hard to ensure that the UI is as intuitive as possible. Our team will be very gratified to receive this feedback!
March 19, 2024
The app is super easy to use and their support is second to none! I can't fault the support I have received. Vijay and Lasandra have been incredibly helpful!
Hi Cook & Nelson, Thank you for the nice review and for recognizing the efforts of Vijay and Lasandra. They are both highly dedicated to the success of our merchants and are very thankful to receive this kind of recognition. We are always here to assist!
March 18, 2024
Easy to install, great customer support.
Hi Nature's Basket AU, Thanks for the positive feedback! Ease of setup is very important to us, and obviously, we always aim to provide a great customer experience. We're very happy to see this review, please do not hesitate to reach out to us for any future assistance!
March 18, 2024
Really good app, tested with loads of others. This one is a good cost has everything you need and support are really helpful and quick to fix any issues if you have any. Highly recommend
Hi BananaShoes, Thanks for the kind words! We're thrilled to hear that you found our app to be superior to others that you tested and that our support team was so helpful. This is exactly the experience that we want our merchants to have with our app and team. Please always feel free to reach out to us for any future needs!
March 16, 2024
5 Star for the support and the app, it increased my AOV.
Hi Kaliteas, Thank you for the 5 star review! We are absolutely thrilled to hear that our app has increased your AOV, this is our core focus. Thank you for also recognizing the hard work and dedication of our support staff, we are always here to assist you with any future needs!
March 14, 2024
Haven't actually gotten a sale yet, but I needed help getting it set up and the customer service was fantastic.
Hi julieanneeason, Thanks for leaving us this nice review! We take great pride in offering the best customer experience possible. We're sure you will start generating sales soon!
March 12, 2024
Very friendly support. My issue was resolved very quickly :)
Hi Signs of Beauty, Thank you for the kind words! We take great pride in providing an outstanding customer experience and are always thrilled to received feedback that we've hit that mark. We're always here for you!
March 12, 2024
Lots of options and possibilities. Good customer service too, highly recommended!
Hi Kindershake, We're so happy to hear that you're having a great experience with our application! Our development team is constantly working to add impactful features and functionalities, they will be thrilled to read this feedback. Thanks again!
March 1, 2024
Great experience with the support team who heard the queries and were patient and solved the issues for us
Hi Curl Cure, Thank you for taking the time to leave us this nice review. We're thrilled that you received excellent support from our team!
Feb. 6, 2024
Nice Support, really fast and competent. The App is working really good and fast. Can absolutely recommend.
Hello MYMARINI, We love to here that our app is working good for you and your needs and that support was able to assist you with what you needed for your store. We strive to be fast and efficient and it is great that we did that for you. The Support Team
Jan. 30, 2024
Great support, Lasandra helped me setup everything for the upsell! I definitely recommend.
Hi there The Soft Life Club, We are happy to see that you were able to get the assistance you needed from Lasandra to setup your app. Thanks for taking the time to review and recognize the support services. We are here if you need us! The Support Team
Jan. 29, 2024
Love this app and great customer service! They were able to resolve an issue I had quickly. Super helpful and a great app to add to our store!
Hello Bombi Gear, Thank you for your review of our app! It is fantastic that you experienced the customer service we thrive for and that you could express that experience. Please reach out to us anytime you need. The Support Team
Jan. 29, 2024
very good and nice support! thank you
Hello Always Wet, We are happy you could leave us this great review. Thanks for acknowledging the support you received. The Support Team
Jan. 26, 2024
Outstanding customer support. They provided immediate assistance and successfully fixed my formatting issues in a single attempt. Much appreciated!
Hello KARYSHA COSMETICS, Thank you for reaching out to us to get assistance with your formatting. Our team knows what they are doing and we are happy you could use there assistance. Thank you for leaving this great review. The Support Team
Jan. 23, 2024
Very responsive team assisted me getting all setup, the app is very customizable and does what it's supposed to do
Hello Nutrilli, It is great that you could leave us this review and we appreciate you acknowledging our team. We strive to have onboarding sessions for our merchants to help you with setting up the app the way that you want it. Thank you again! The Support Team