Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
4,646
chart
#333
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
6%
-
Less than a month
31%
-
Less than a year
62%
-
More than a year
33%
Reviews Summary
The reviews for the Shopify App are mostly positive, with users praising its ease of use, helpful AI responses, and real-time communication with customers. Many users appreciate the feature that allows them to search messages and the ability to see what products customers have in their carts. However, some users have mentioned issues with message notifications, confusion with email notifications, and the lack of customization options for chat hours.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 13, 2025
Simple, complete, provides all the resources I need to rapidly answer customer inquiries.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more