Shopify Inbox

Reviews Summary

Shopify Inbox is a highly praised app by ecommerce merchants, with the majority of reviews giving it a 5-star rating. Users appreciate its ease of use, effectiveness in streamlining customer interactions, and the ability to provide real-time support. Positive themes include the app being user-friendly, helpful in improving customer service, and facilitating instant communication with customers. Additionally, the product recommendation feature and the ability to track visitor status online or offline were highlighted as beneficial aspects of the app. However, there are some concerns mentioned in the reviews, such as occasional glitches, especially with the AI auto messaging feature. Some users also mentioned the need for more features like automatic translation for international customers and the ability to paste screenshots for visual communication.