Shopify Inbox

Reviews Summary

The Shopify Inbox app has received overwhelmingly positive reviews from users. Customers appreciate the app's ability to facilitate quick and efficient communication with clients, allowing for timely responses and easy access to customer inquiries. The feature that enables users to receive messages on both their private cellphone and desktop computer simultaneously has been particularly praised for enhancing response time. Additionally, users have highlighted the convenience of being able to share discounts, view customers' carts, and receive notifications for new messages. However, some users have expressed a desire for additional features such as automatic AI replies for common questions and the ability to automatically translate responses into customers' languages. There are also mentions of occasional glitches and the need for improvements in image quality when sending images through the app.