Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,037
chart
#334
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
15%
-
Less than a year
47%
-
More than a year
33%
Reviews Summary
Shopify Inbox is a simple and intuitive tool that helps streamline customer interactions. Users appreciate its user-friendly interface and the convenience it offers, especially when managing multiple tasks. The app is praised for its functionality and speed in providing assistance. However, some users have pointed out the lack of an exit button on the mobile version as a drawback, hoping for future optimizations. Overall, Shopify Inbox is highly regarded for its effectiveness in customer service and communication, with room for improvement in features like automatic translation and visual communication options.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
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