Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,038
chart
#334
All reviews
Review RSS Feed
Nov. 21, 2025
Nov. 19, 2025
So far so great - now to see if it works - I am reasonably sure it will - the hitch will be how often I can check it and follow up. More stars with more time. Your online assistant was also very helpful. R.
Nov. 13, 2025
Komisch finde ich, das man heute 13.11.2025 keine Emails versenden konnte. Ich konnte keine Nachrichten beantworten. Alle Aktualisierungen der App, habe ich gemacht:-((
Oct. 21, 2025
Need to be able to customise things abit. CSS would be nice but adding a logo/image into the chat header would be great too.
Sept. 26, 2025
July 29, 2025
I would like a PC/Mac app that pops up when there is a chat initiated. The browser notifications are not enough.
July 9, 2025
May 6, 2025
The Fraudulent Scam messages must be trashed. The algorithm can check the sender's url - for example one fraudulent sender was from Florida claiming I charged his credit card...the software can check and see that the sender did not order anything. The majority of customers who will contact me will hit the contact button and be inquiring about products. If they are a legitimate purchaser then the algorithm can see that.
March 27, 2025
All good but I really wish there was a printing icon to print out the complete message
Feb. 21, 2025
E muito prática mas falta a tradução automática, no meu caso que trabalho com vários países tenho que recorrer ao google tradutor o que demora muito tempo ...
Feb. 4, 2025
Its a decent free app and will continue to use. Its very basic with no options for ticket agent allocation and no reporting. It shows order and customer information but it doesnt give a link to the product page the customer is looking at, it tells you the page title and then you have to guess
Feb. 3, 2025
God chatfunktion, men jeg kan ikke se noget data/analyser på henvendelserne, svartider osv. - det er rigtig irriterende.