Shopify Inbox
All reviews
Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.
It is getting better by the day. Can do with some options. But for a free app it shoud get 5 Star. 4 Star now for asking me again for a review. And if you ask me for a review why should I have to agree to your Terms and Conditions.
It works well and allows your actual email address to be hidden.
Por el momento una muy buena experiencia, gracias.
This is a great tool if the app can be monitored by staff during business hours. Push notifications are inconsistent and and email notifications are delayed. When customers use the chat function there is a predisposed expectation that there will be near instantaneous communications.
Works well, other than the iOS app constantly has a "1" notification even if there are no new messages.
Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star
Gute und schnelle einfache kommunikation direkt mit unseren Kunden
does a decent job crafting answers
The AI function is perfect. We hope there is more data report for it. About the incoming conversions,the respond speed or something. The available hours need a break or more customized.
J'aurais souhaité que les clients ne soient pas obligés de mettre une adresse mail pour envoyer le chat, mais je comprends que c'est nécessaire
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