All reviews

Rating Breakdown

  • 5
    80% (4,264 ratings)
  • 4
    13% (669 ratings)
  • 3
    3% (165 ratings)
  • 2
    1% (70 ratings)
  • 1
    3% (137 ratings)

Reviews with Text

  • 63% (3,324)
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4 / 5 Share

Dec. 28, 2024

Works well, other than the iOS app constantly has a "1" notification even if there are no new messages.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 6, 2024

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 5, 2024

Using app

12 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 4, 2024

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 27, 2024

Gute und schnelle einfache kommunikation direkt mit unseren Kunden

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 26, 2024

does a decent job crafting answers

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Sept. 24, 2024

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 23, 2024

Store

KROFT

Using app

Over 3 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 10, 2024

Using app

About 2 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 5, 2024

The AI function is perfect. We hope there is more data report for it. About the incoming conversions,the respond speed or something. The available hours need a break or more customized.

Using app

3 months

Total reviews

7

Average rating

4.9

4 / 5 Share

Sept. 1, 2024

It's okay. Could be better

Using app

About 2 years

Total reviews

9

Average rating

4.0

4 / 5 Share

Aug. 26, 2024

Using app

About 1 year

Total reviews

4

Average rating

4.5

4 / 5 Share

Aug. 25, 2024

Very convenient!

Using app

7 months

Total reviews

6

Average rating

4.8

4 / 5 Share

Aug. 21, 2024

有效解决店铺客户询盘等问题

Using app

2 months

Total reviews

7

Average rating

4.9

4 / 5 Share

Aug. 20, 2024

Store

WHYWET

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 20, 2024

good

Store

TJORI

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2024

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2024

Hola! funciona la app y es muy útil. Si es posible revisar la conectividad ya que siempre presenta un delay entre mensaje y notificaciones.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2024

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating. Otherwise, it's great!

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 19, 2024

Using app

Over 1 year

Total reviews

1

Average rating

4.0