All reviews

Rating Breakdown

  • 5
    80% (4,074 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (155 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,300)
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5 / 5 Share

Aug. 4, 2025

Very easy to use. Satisfy customer here!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2024

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2024

The Shopify Inbox chat app is an exceptional tool that has remarkably simplified and streamlined our communication with customers. Its straightforward design is not only easy to navigate but also significantly enhances our customer interactions, leading to a vastly improved customer experience. Through valuable insights gained from direct feedback, we have been able to gain a deeper understanding of our customers' shopping experiences. This has been instrumental in allowing us to tailor our online store to better meet their needs. I highly recommend the Shopify Inbox app to any retailer looking for an effective way to connect with customers and refine their e-commerce strategy based on real user feedback.

Store

LOKK

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 1, 2024

Seems to work seamlessly I old wish Shopify chat support was better as they offer no phone support and the chat support waste many hours to fix simple issues.

Using app

4 months

Total reviews

6

Average rating

3.3

5 / 5 Share

May 1, 2024

Very easy to use and helpful on store conversion

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 30, 2024

Store

Zeus

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 30, 2024

Robust, reliable, relevant.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2024

great

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

Works well

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

sind sehr zufrieden und klappt immer alles.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

è molto intuitiva e semplice da usare

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2024

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2024

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2024

Handy tool, if your not available and a customer messages on the website you can rely and the customer is notified and replies.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2024

I recommend this app, fast , reliable in real time chat

Using app

Over 3 years

Total reviews

1

Average rating

5.0