All reviews

Rating Breakdown

  • 5
    80% (4,204 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (161 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 63% (3,322)
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5 / 5 Share

May 14, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Très efficace

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2024

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2024

Very easy to use both online and on a mobile.

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 13, 2024

Love this app. Would really appreciate if you put an additional field for phone number. Thanks in advance!

Store

XTINT

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

It's easy to use, and easy to communicate with customers. It's also easy to see from Shopify's back office when there are messages waiting.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2024

An easy way to stay in rapid communications with customers

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

We've been using this for a couple of months, and it's been working really well for us. I look forward to them adding AI to respond to some of the questions.

Using app

Over 1 year

Total reviews

14

Average rating

3.9

5 / 5 Share

May 13, 2024

Shopify Inbox: The Ultimate Communication Tool for E-commerce Success As an e-commerce business owner, I constantly search for tools that streamline operations and enhance customer interactions. Shopify Inbox is a standout solution that has revolutionized how I connect with my customers. This innovative tool integrates seamlessly with my Shopify store, allowing real-time conversations that drive sales and build customer loyalty. The user interface is remarkably intuitive, making it easy for anyone on my team to pick up and use effectively. We can manage conversations from multiple channels in one place, ensuring no customer query goes unanswered. Shopify Inbox's smart features, like automated responses and customized greetings, allow us to maintain a personal touch without compromising efficiency. What truly sets Shopify Inbox apart is its direct impact on our sales. The app provides insights into customer interactions, helping us understand what drives purchases. This data is gold, enabling us to tailor our approach and convert inquiries into sales more effectively. Additionally, the mobile app is a game-changer. It means I can manage customer interactions on-the-go, ensuring that our customer service is always responsive and proactive, no matter where I am. Overall, Shopify Inbox is an indispensable tool for any Shopify store owner looking to enhance their customer engagement and boost their sales. It's more than just a messaging tool; it's a comprehensive solution that has helped us grow our business and maintain a competitive edge in the bustling e-commerce landscape. If you're looking to elevate your customer service and increase your sales, I cannot recommend Shopify Inbox highly enough. Its much better than the chat bots we have had in the past, dont get me wrong they are great but this way has a much more personal touch.

Store

Aquapet

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2024

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

todo bien

Store

NexO2

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 11, 2024

Super

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2024

Store

Byogi

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 10, 2024

its great

Store

BELLEGM

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2024

Using app

2 months

Total reviews

3

Average rating

5.0