All reviews

Rating Breakdown

  • 5
    80% (4,033 ratings)
  • 4
    13% (659 ratings)
  • 3
    3% (152 ratings)
  • 2
    1% (67 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,282)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 19, 2024

Nos gusta bastante, se trabaja cómodo solo que sería mucho mejor poder enviar archivos adjuntos, no sé porqué nosotros no podemos hacerlo.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 19, 2024

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 18, 2024

Using app

5 months

Total reviews

10

Average rating

4.9

4 / 5 Share

July 16, 2024

It works well

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 15, 2024

Bien, no me ha costado mucho configurarla

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 15, 2024

I receive an email notice as soon as somebody visits the webpage and leaves a comment. It works!

Using app

About 1 month

Total reviews

14

Average rating

4.8

4 / 5 Share

July 15, 2024

The refresh on mobile is a little slow.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

July 14, 2024

a

Using app

8 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 13, 2024

Keine Probleme

Using app

4 months

Total reviews

2

Average rating

4.0

4 / 5 Share

July 13, 2024

Using app

Over 1 year

Total reviews

4

Average rating

4.3

4 / 5 Share

July 12, 2024

It does what it says on the tin, there are occasions I do miss the messages, but I'm not sure if that's my end of Shopify's but on the whole communication is good.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 11, 2024

Wish this didn't open a new tab in your browser but it works well. Easy to use.

Using app

About 2 years

Total reviews

5

Average rating

4.8

4 / 5 Share

July 11, 2024

It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers. Besides that, it is a good product.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

4 / 5 Share

July 11, 2024

iT'S TIMELY AND EASY TO USE

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 9, 2024

非常好用,唯一缺陷是中国大陆的手机没有办法登录。

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 8, 2024

Great on desktop not as great on mobile

Store

Shihar

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 28, 2025

It's great and native to Shopify (obviously). Only request would be more customisation options (custom fonts / CSS etc) in the website widget.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

4 / 5 Share

July 7, 2024

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 7, 2024

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

July 4, 2024

I am just starting out so it is too soon to make a complete determination. I am excited with my present experience

Using app

2 days

Total reviews

1

Average rating

4.0