All reviews

Rating Breakdown

  • 5
    80% (4,078 ratings)
  • 4
    13% (664 ratings)
  • 3
    3% (155 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,302)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2024

No problems at all using it. I am able to answer peoples questions with ease using it.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2024

Fast notifications about messages.

Using app

13 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 18, 2024

This app is great and our customers find it very useful too! I was initially a little unsure about it asking for their email addresses at the start of the chat, but it has allowed positive follow up when we've missed a question and also further information later on, when it's required, and that can only be good :)

Using app

Almost 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 17, 2024

very good.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

May 17, 2024

Interaction with customers may need a more friendly respond

Using app

About 1 month

Total reviews

7

Average rating

4.1

5 / 5 Share

May 17, 2024

super easy and supportive

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2024

Easy to use.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Talking to customers is so much faster and easier than using traditional email!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

easy

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

May 16, 2024

It's ok.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

3 / 5 Share

May 16, 2024

I wish there was more flexibility in the front-end interface

Store

Minaym

Using app

About 2 years

Total reviews

4

Average rating

1.5

4 / 5 Share

Dec. 11, 2025

It's doing its job. however it could be smarter now that we are in the AI age. There are 3rd party apps that are much better and can act as agents with pre and post purchase support. The existing AI replies are 99% just wrong and seems like it doesn't learn from previous correspondence but rather just collects data from the product pages which is not enough.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2024

很棒的插件,非常实用。

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 15, 2024

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

May 15, 2024

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 31, 2024

Good app

Using app

4 months

Total reviews

3

Average rating

3.0

5 / 5 Share

May 15, 2024

Muito bom

Using app

Over 2 years

Total reviews

8

Average rating

5.0