Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,090
chart
#322
All reviews
May 18, 2024
No problems at all using it. I am able to answer peoples questions with ease using it.
May 18, 2024
This app is great and our customers find it very useful too! I was initially a little unsure about it asking for their email addresses at the start of the chat, but it has allowed positive follow up when we've missed a question and also further information later on, when it's required, and that can only be good :)
May 17, 2024
Talking to customers is so much faster and easier than using traditional email!
May 17, 2024
May 17, 2024
May 16, 2024
Dec. 11, 2025
It's doing its job. however it could be smarter now that we are in the AI age. There are 3rd party apps that are much better and can act as agents with pre and post purchase support. The existing AI replies are 99% just wrong and seems like it doesn't learn from previous correspondence but rather just collects data from the product pages which is not enough.
May 15, 2024
May 15, 2024