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Shopify Inbox

An AI sales associate that knows your customers

Rating

4.5

Feedback

5,790

Reviews

Chart

#147

Shopify

All reviews

Rating breakdown

5 74% (4,291 ratings) 4 11% (650 ratings) 3 3% (166 ratings) 2 1% (77 ratings) 1 3% (191 ratings)

Reviews with text

61% (3,302)

Review RSS feed

5 / 5 Share

July 30, 2024

Very easy to use and instant messaging for the store.

Store Using app Total reviews Average rating

CRAYV Health + Performance Over 2 years 4 5.0

5 / 5 Share

Oct. 11, 2025

It has helped my team engage our customer base faster than ever before. Sales have gone up dramatically. Shopify is the best investment we have ever made.

Store Using app Total reviews Average rating

Southpaw Guitars Over 1 year 1 5.0

5 / 5 Share

July 30, 2024

Store Using app Total reviews Average rating

Ruthi Human Hair Collections About 2 years 3 5.0

5 / 5 Share

July 30, 2024

We use Shopify inbox daily. We love it and it has helped us grow as a company and connect with our customers.

Store Using app Total reviews Average rating

USA Med Bed About 2 months 2 5.0

5 / 5 Share

July 30, 2024

It has worked very well. Honestly made the customer service job so much easier for me! The only thing I wish it offered is a way to link the chat to help direct customers to it.

Store Using app Total reviews Average rating

Alphalicious Designs 6 months 3 5.0

5 / 5 Share

July 30, 2024

Store Using app Total reviews Average rating

Danisha Store 7 months 3 5.0

5 / 5 Share

July 30, 2024

Fast delivery of message and great alerts

Store Using app Total reviews Average rating

Walk Different™ Over 2 years 1 5.0

4 / 5 Share

July 30, 2024

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

Store Using app Total reviews Average rating

MVHStudios Over 2 years 9 4.9

5 / 5 Share

July 30, 2024

Store Using app Total reviews Average rating

Nunu Chocolates 4 months 1 5.0

5 / 5 Share

July 29, 2024

It is easy to set up and it is a plus that it is part of the Shopify suite of software.

Store Using app Total reviews Average rating

Tiny Toes in Dreamland 6 months 4 5.0

5 / 5 Share

July 29, 2024

Store Using app Total reviews Average rating

All Espresso Service 3 months 2 5.0

4 / 5 Share

July 29, 2024

Store Using app Total reviews Average rating

Pretty Yeppuda 9 months 14 4.9

5 / 5 Share

July 29, 2024

Very Good Web Site.

Store Using app Total reviews Average rating

idealbaby Over 1 year 1 5.0

4 / 5 Share

Sept. 29, 2025

So far it has been a very good experience.....Keep going!

Store Using app Total reviews Average rating

Public Lumber Over 5 years 1 4.0

4 / 5 Share

July 29, 2024

Store Using app Total reviews Average rating

Heart to Hand About 2 months 2 4.5

5 / 5 Share

July 29, 2024

Excellent and Easy to Use!

Store Using app Total reviews Average rating

FNQ Tropical Plants 11 months 2 5.0

5 / 5 Share

July 29, 2024

Store Using app Total reviews Average rating

HerzHolzPapier 5 months 1 5.0

5 / 5 Share

July 29, 2024

Store Using app Total reviews Average rating

Luminary Candles 7 months 13 4.7

4 / 5 Share

July 29, 2024

I would like to recommend that all the buyers automatically reflect on inbox

Store Using app Total reviews Average rating

The Hundred Percent 18 days 1 4.0

5 / 5 Share

July 29, 2024

easy to use!

Store Using app Total reviews Average rating

ODC DEALS Over 2 years 2 5.0

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