Shopify Inbox
All reviews
I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.
C'est bien fait, J aime pouvoir etre en contact avec mes clients
Nos gusta bastante, se trabaja cómodo solo que sería mucho mejor poder enviar archivos adjuntos, no sé porqué nosotros no podemos hacerlo.
Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!
Bien, no me ha costado mucho configurarla
The refresh on mobile is a little slow.
It does what it says on the tin, there are occasions I do miss the messages, but I'm not sure if that's my end of Shopify's but on the whole communication is good.
Wish this didn't open a new tab in your browser but it works well. Easy to use.
It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers. Besides that, it is a good product.
Great on desktop not as great on mobile
It's great and native to Shopify (obviously). Only request would be more customisation options (custom fonts / CSS etc) in the website widget.
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