Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,038
chart
#330
All reviews
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July 1, 2024
June 26, 2024
June 26, 2024
June 23, 2024
June 23, 2024
Aug. 20, 2025
It's great to have a direct line to customers. I'm not keen on the automatic replies, but we don't have to use them and the inbox app itself is very useful. Altogether, Shopify is a great package. Brilliant, in fact.
June 20, 2024
We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.
June 20, 2024
June 19, 2024
I love it! It has all my customer info at hand. It's super easy to attach product info to messages too.