All reviews

Rating Breakdown

  • 5
    80% (4,313 ratings)
  • 4
    13% (673 ratings)
  • 3
    3% (167 ratings)
  • 2
    1% (74 ratings)
  • 1
    3% (143 ratings)

Reviews with Text

  • 62% (3,319)
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5 / 5 Share

Feb. 26, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 26, 2026

Store

AIRLOOK

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

I would love it if Shopify Inbox could also handle my email channel from customers, not just the live chats, because I currently use a separate system.

Store

MegaMac

Using app

Over 1 year

Total reviews

6

Average rating

3.7

5 / 5 Share

Feb. 24, 2026

Using app

Over 4 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Easy to use. The Ai can be an interruption, would be good to be able to click a button to create an ai answer rather than auto fill all the time...

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 24, 2026

Bien

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Greatly helps with responding to customer queries!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

It makes it easy to respond and provide service; they could add more features to the app to improve customer service.

Using app

Over 1 year

Total reviews

17

Average rating

4.8

5 / 5 Share

Feb. 23, 2026

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

really like this -all linked to customers , and their history etc -so makes it very very easy

Store

frockk

Using app

Over 1 year

Total reviews

10

Average rating

4.4

5 / 5 Share

Feb. 21, 2026

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

便利です。

Using app

5 months

Total reviews

4

Average rating

4.5