Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,373
Reviews
chart
#194
Shopify
All reviews
Feb. 26, 2026
Feb. 25, 2026
Feb. 25, 2026
Feb. 24, 2026
I would love it if Shopify Inbox could also handle my email channel from customers, not just the live chats, because I currently use a separate system.
Feb. 24, 2026
Feb. 24, 2026
Feb. 24, 2026
Easy to use. The Ai can be an interruption, would be good to be able to click a button to create an ai answer rather than auto fill all the time...
Feb. 23, 2026
Feb. 23, 2026
It makes it easy to respond and provide service; they could add more features to the app to improve customer service.
Feb. 23, 2026
Feb. 22, 2026
really like this -all linked to customers , and their history etc -so makes it very very easy
Feb. 21, 2026