Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,092
chart
#336
All reviews
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May 2, 2024
May 2, 2024
I love the convenience and the ability to tag products and discounts quickly. But please introduce a chatbot into this.
May 2, 2024
May 2, 2024
I found an issue syncing my messages between my phone, iPad and desktop computer. Seems the messages are wrongly time-stamped. Earlier messages are appearing a the bottom while the latest messages appear above, on different devices.
May 1, 2024
May 1, 2024
The Shopify Inbox chat app is an exceptional tool that has remarkably simplified and streamlined our communication with customers. Its straightforward design is not only easy to navigate but also significantly enhances our customer interactions, leading to a vastly improved customer experience. Through valuable insights gained from direct feedback, we have been able to gain a deeper understanding of our customers' shopping experiences. This has been instrumental in allowing us to tailor our online store to better meet their needs. I highly recommend the Shopify Inbox app to any retailer looking for an effective way to connect with customers and refine their e-commerce strategy based on real user feedback.
May 1, 2024
Seems to work seamlessly I old wish Shopify chat support was better as they offer no phone support and the chat support waste many hours to fix simple issues.