All reviews

Rating Breakdown

  • 5
    80% (4,066 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (155 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,295)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2024

quick, easy to reply to even on mobile

Store

Aquapac

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

easy to use.

Store

Gumtek

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2024

We've been using this for a few months now. This has been effective at engaging customers and answering questions. We've had at least 30 conversations (a meaningful number for our store), and the app has worked well.

Using app

2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 22, 2024

Incredibly easy to use! Super user friendly interfacing that has allowed not only us as the seller, a better experience, but our customers as well. Makes transactions a breeze!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2025

Great app, very easy to use yeah

Store

AIGenz

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 22, 2024

it is better if it can integrate to facebook messenger

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 21, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

Shopify Inbox is a game-changer! It’s super easy to use, with all the features you need to simplify customer interactions. The fact that it integrates directly with Shopify makes life so much easier—it’s straight-up conversations without the hassle of overcomplicated CRMs or extra bells and whistles. Highly recommend it for anyone looking to boost their customer service!

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

it works just fine

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Using app

19 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Raskt og effektivt!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Very helpful and easy to use

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

"I have to say that the support I received from Shopify was exceptional. It can be really challenging to manage everything on my own, but their assistance was incredibly valuable. They helped me understand the functionality of Shopify's Inbox Chat app, which is a free alternative to one of my paid apps that serves the same purpose. In essence, I received free support for a new app and was able to save money by discontinuing an old app. Overall, it was a great experience."

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 20, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

User friendly on desktop or mobile

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Todo bien. Sugerencia: nos gustaría poder buscar los productos por UPC, dentro de Shopify Inbox

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Store

VIGOR99

Using app

About 1 year

Total reviews

2

Average rating

5.0