Shopify Inbox
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Chat Is very helpful with my costumers.
We like Shopify Inbox except for the exception that (as far as we know) it can't be shut off when we are not available to answer. This is frustrating for our customers.
Been using the Shopify inbox for more than a year and really appreciate the spam message detection feature. It's very convenient with a user-friendly interface. Highly recommend to install the app on mobile so you can respond faster to inquiries.
ショッピファイ純正ということで顧客情報や購入履歴に紐づいたチャット対応が可能。返答のテンプレートもあり。チーム内でも連携が容易で全サービス無料。おススメのチャットツールです。
They are constantly improving this app and so far we are very satisfied with it.
Messaging in the dashboard saves time.
I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.
I like this app overall, but the fact that you can't stop it from filling your email inbox with every chat message is annoying. My employee handles the chat inbox so I don't need to be notified of every message via my email. Very annoying.
Hi, there! Thank you for taking the time to review Shopify Inbox! We understand how important it is to streamline notifications, especially when you have a dedicated team handling specific tasks. I’ve flagged your comments about the email notifications for every chat message with our development team as an area for review. We are constantly working on improving our app's functionality and user experience, and insights like yours are invaluable in this process. Stay tuned for updates, and thank you for helping us improve Shopify Inbox. -Maz, Shopify Support
Really easy to use, sets up everything for you. Really happy with the app
Easy to navigate and reply to customers
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