Shopify Inbox

it's good but it does feel a little bit clunky at times as I have to sign in again to respond. also, I don't think customers can attach listings/images to things they're asking about (but that might be the regular shopify inbox - sorry, cannot recall)

I'm incredibly satisfied with the app and my overall experience with Shopify! Having migrated from WordPress and WooCommerce, where I had a dreadful experience, as it crashed in just one day, I can't express how thrilled I am to be here! Especially since my company produces custom luxury faux fur coats, and having an online chat feature for direct sales is crucial for us.

Very user friendly

molto efficace

ben funzionante sia da pc che da smartphone

Great for getting to know your customers better in a timely manner.

Thank you for the chat system

Very easy to set up and helps me stay in touch with customers. I get phone notifications of new messages, so I can stay on top of real-time customer service even when away from the desk.

Great app, really loving it!

Perfect for customer communication!

excellent!

Very easy and quick to read instant communication tool

Really good tool and easy to use

Easy for customers to use and offers great interaction opportunity with customers.

Easy to use!

Keeps me in touch with customers and performance wise it's very responsive.