Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,042
chart
#330
All reviews
Review RSS Feed
June 15, 2024
Helpful. Powerful. High value. Best features: iOS app, visibility into the customer profile, canned responses
June 15, 2024
June 18, 2024
Its okay app, but not the best in the market. I am using it because its free.
June 14, 2024
This app has really been helpful to us. It doesn't just get the job done, it also captures customer's intent and where they are at on their journey to conversion.
June 13, 2024
June 12, 2024
We like Shopify Inbox except for the exception that (as far as we know) it can't be shut off when we are not available to answer. This is frustrating for our customers.
June 10, 2024
I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.
June 7, 2024
June 5, 2024
Die App ist übersichtlich und erfüllt ihren Zweck. Das einzige was stört, ist die kleine 1 die nie weggeht, auch wenn keine Nachricht da ist.
May 28, 2024
May 21, 2024
Not bad, but not perfect. For some reason, I didn't receive a notification for one client request.
May 21, 2024
Shopify Inbox is very useful. I like that you can set parameters for auto-replies when you are not around to answer immediately such as customers asking questions in the middle of your night.
May 19, 2024
May 18, 2024
This app is great and our customers find it very useful too! I was initially a little unsure about it asking for their email addresses at the start of the chat, but it has allowed positive follow up when we've missed a question and also further information later on, when it's required, and that can only be good :)