Shopify Inbox

iT'S TIMELY AND EASY TO USE

非常好用，唯一缺陷是中国大陆的手机没有办法登录。

Great on desktop not as great on mobile

It's great and native to Shopify (obviously). Only request would be more customisation options (custom fonts / CSS etc) in the website widget.

大体上使用体验还不错，不过建议多一个撤回信息和引用回复某条信息的功能

Everything is good, except we wish we could use emojis.

Really easy to use. Would be ideal if it had a chatbot feature.

Faltan funcionalidades pero esta muy bien!

Good internal way to answer customer questions.

Simple to use.

It is easy to use and to navigate and use

We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.