All reviews

Rating Breakdown

  • 5
    80% (4,064 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (155 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,295)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2024

This is a great, free chat app. The "Quick Replies" function allows many pre-written answers to be looked up very quickly. Also, the built in product links show the customers photos of the product and allows quick lookups of your products. The mobile app is fantastic as well. The only thing I would change or add would be a feature to send a message to a customer who has not yet chatted - like a chat bubble that says "Ask us a question" so they can see the chat box more easily on the website.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

The order number was at the side. That was great!

Store

Oreck

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Great app, does what I want it to do

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

dont know where to change the language , always display chinese to buyer

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Does what it needs to and is helpful in starting procurement

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Great amp to communicate with customers or prospects

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Raggruppa tutto in un'unica lista facile da gestire e controllare

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Works very well

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Store

FlyBoys

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Store

XHDATA

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

App works well and free which is always better

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hi there. Thanks for bringing this to our attention. We have not seen any other reports of this so there could be an issue with your theme or integration. Kindly get in touch with our team through the Help Center: https://shopify.link/YWD7. Ask the chat assistant to contact support and it'll guide you with your next steps on how to connect with a team member. From there, we can take a closer look. -Mac, Shopify Support

5 / 5 Share

Jan. 13, 2024

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Funktioniert reibungslos, unkompliziertes Handling und einfache Installation!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Shopify Inbox is a great tool for our business. Shopify is constantly making improvements and that's very nice to see.

Using app

About 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

tolles tool

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I love it! Its so easy and accessible.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Shopify Inbox har økt antall bestillinger og sikret oss flere som ellers vi hadde mistet. Ser også at når vi er raskere til å svare så stiger bestillingene. Derfor prioriterer vi nå Shopify Inbox. Rask implementering og enkel å bruke. Glad vi startet med en gang forslaget dukket opp. CEO Frank Christensen, gavetorget.no Shopify Inbox has increased the number of orders and secured us more that we would otherwise have lost. Also see that when we are quicker to respond, the orders rise. That's why we now prioritize Shopify Inbox. Fast implementation and easy to use. Glad we started as soon as the proposal appeared. CEO Frank Christensen, gavetorget.no

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Good easy to use

Using app

3 months

Total reviews

2

Average rating

5.0