Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,239
chart
#293
All reviews
Review RSS Feed
Feb. 20, 2024
Feb. 20, 2024
"I have to say that the support I received from Shopify was exceptional. It can be really challenging to manage everything on my own, but their assistance was incredibly valuable. They helped me understand the functionality of Shopify's Inbox Chat app, which is a free alternative to one of my paid apps that serves the same purpose. In essence, I received free support for a new app and was able to save money by discontinuing an old app. Overall, it was a great experience."
Feb. 20, 2024
Feb. 20, 2024
User friendly on desktop or mobile
Using app
About 2 years
Total reviews
2
Average rating
5.0
Feb. 20, 2024
Todo bien. Sugerencia: nos gustaría poder buscar los productos por UPC, dentro de Shopify Inbox
Feb. 19, 2024
April 3, 2024
Es muy fácil de utilizar y funciona genial! Es más fácil hablar con los clientes, y resolver sus dudas, además de que nos perciben más cercanos y confiables!
Feb. 19, 2024
Feb. 18, 2024
Easy to use, and very well-integrated with our Shopify store (duh, it's first party). Would be great if we could drag and drop media into the chat directly on browser, as we need to attach media quite often.
Feb. 17, 2024
Shopify's inbox is a lifesaver for managing customer inquiries. It centralizes messages from various channels, integrates order details for quick access, and offers automated responses. It's streamlined my customer support process, boosting satisfaction and loyalty. Highly recommended for any Shopify seller.
Feb. 16, 2024
Feb. 16, 2024
Dec. 11, 2024
Me permite entrar en contacto directamente con los visitantes de mi Tienda, y segun la configuracion que tengas en site, podrás filtrar de que país te contactan. Seria genial si pudieran incluir una opción de editar mensajes ya enviados por el vendedor, esto brindaría la oportunidad de corregir los mensajes que hayan tenido algún error ortográfico, o error en al redacción. En especial en esos días muy activos