Shopify Inbox

Connect with shoppers and drive sales with chat

Rating

4.7

Feedback

5,391

Reviews

Chart

#67

Shopify

All reviews

Rating breakdown

5 80% (4,329 ratings) 4 12% (673 ratings) 3 3% (167 ratings) 2 1% (74 ratings) 1 3% (145 ratings)

Reviews with text

62% (3,327)

Review RSS feed

5 / 5 Share

March 8, 2024

Useful to have the ability to interact with potential clients

Store Using app Total reviews Average rating

Collated Fasteners Over 1 year 2 5.0

5 / 5 Share

March 8, 2024

A good way to answer customer questions quickly.

Store Using app Total reviews Average rating

ACE Pens About 1 year 1 5.0

5 / 5 Share

March 8, 2024

Good stuff

Store Using app Total reviews Average rating

Articole Vanatoare 10 days 7 4.4

5 / 5 Share

March 8, 2024

bien

Store Using app Total reviews Average rating

CutCut.be Over 1 year 2 5.0

5 / 5 Share

May 30, 2024

I've not had a bad experience with Inbox yet.

Store Using app Total reviews Average rating

Heart Forge Solutions About 1 year 2 4.5

5 / 5 Share

March 7, 2024

i don't always know i have something in my inbox, but that is my fault. i think it is great!

Store Using app Total reviews Average rating

Emporium Vitreum Enamel Supply 10 months 2 5.0

5 / 5 Share

March 7, 2024

Store Using app Total reviews Average rating

The Miller Machine Over 4 years 7 4.7

5 / 5 Share

March 6, 2024

Store Using app Total reviews Average rating

COTON MODE 2 months 1 5.0

5 / 5 Share

March 6, 2024

Store Using app Total reviews Average rating

Audiobiography About 1 month 1 5.0

5 / 5 Share

March 11, 2026

It is extremely helpful to have the Shopify Inbox available to our customers, and we love getting the notification that we have a message from a customer. Sending them a response back is super easy too! Thank you Shopify!!! We are customers for life and couldn't run our dog supply business without the Shopify app!

Store Using app Total reviews Average rating

dogsRtreed Almost 4 years 2 5.0

5 / 5 Share

March 6, 2024

Excellent app, does everything we need.

Store Using app Total reviews Average rating

Wickedly Welsh Chocolate 12 months 4 5.0

5 / 5 Share

March 6, 2024

Store Using app Total reviews Average rating

TIESIOG GRAŽI 2 months 1 5.0

5 / 5 Share

March 5, 2024

Great for the customers!

Store Using app Total reviews Average rating

Irish Guy in 704 7 days 1 5.0

5 / 5 Share

March 5, 2024

Love the chat!

Store Using app Total reviews Average rating

KOOTS Almost 2 years 2 5.0

5 / 5 Share

March 5, 2024

easy and fast to read and respond to.

Store Using app Total reviews Average rating

Niyama Wellness Over 2 years 7 5.0

5 / 5 Share

March 5, 2024

Store Using app Total reviews Average rating

Melvin's Miniatures 21 days 3 3.7

5 / 5 Share

March 5, 2024

Great tool for customers to get answers quickly. Quick answers are a great addition and we've noticed how much customers appreciate an instant response. Easy to use and the mobile app works great. Would like to see it tag customer orders in Shopify.

Store Using app Total reviews Average rating

Early Rider® About 2 years 7 4.4

5 / 5 Share

March 5, 2024

Easy to use

Store Using app Total reviews Average rating

Spoond About 1 year 1 5.0

5 / 5 Share

March 5, 2024

super fint!

Store Using app Total reviews Average rating

Muscle House 7 days 3 4.7

5 / 5 Share

March 5, 2024

Store Using app Total reviews Average rating

Hey Little Diddle About 2 years 3 5.0

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