All reviews

Rating Breakdown

  • 5
    80% (4,064 ratings)
  • 4
    13% (663 ratings)
  • 3
    3% (155 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,295)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 27, 2023

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

Its extremely convenient being attached to all of the order history. I also enjoy getting the phone notificatications - it allows me to be extremely attentive. Love the phone alerts, keeps me in touch with my customers

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

It's a good spot to interact with customers. Can be a little cumbersome when not immediate and it flips to emailing.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

makes live easier :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Store

NYNM

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Excellente application qui fait le job. Petit point d'amelioration, les reponses automatiques du chat ne sont pas traduites

Using app

9 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 25, 2023

Good

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

1. 建议可以打标,比如不同颜色,对于有些客户信息,可以根据打标来进行先后处理。 2. 可以有文件夹,比如关于退货相关询问,可以转移到退货文件夹,关于操作,可以转移到操作的文件夹; 以上,谢谢

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

muy buena!

Store

CLARK

Using app

11 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 24, 2023

Fully enjoying the Inbox app, love the shortcut that allows me to quickly open the customer's account and the notifications that shows what the customers last activity was, ie. added an item to their cart. removed an item etc. Can't wait to see what else will be added in the future.

Using app

12 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Dec. 22, 2023

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Shopify inbox is an excellent sales channel to maintain the comunication in a real time with costumer

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

My experience was great. But, i would suggest it may appear on the app too for smoother experience.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Shopify is the very best in every area; ahead of the game, bravo.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Adding a Live Chat to the website has increased sales.

Using app

Over 1 year

Total reviews

1

Average rating

5.0