Shopify Inbox

I love it! It has all my customer info at hand. It's super easy to attach product info to messages too.

Elle est pratique et facilite les échanges

Helpful. Powerful. High value. Best features: iOS app, visibility into the customer profile, canned responses

日本語圏の一部の環境において、文字変換確定のためのEnterキーでチャットが送信されてしまう問題があります。お客さんが困っています。改善お願いします。

Its okay app, but not the best in the market. I am using it because its free.

This app has really been helpful to us. It doesn't just get the job done, it also captures customer's intent and where they are at on their journey to conversion.

We like Shopify Inbox except for the exception that (as far as we know) it can't be shut off when we are not available to answer. This is frustrating for our customers.

There aren't enough filters to shield against hackers and other scammers. I'm currently dealing with someone who hacked into my account. I don't know how they got in, I shouldn't jump to conclusions. I wasn't inferring that "Inbox" was to blame, only that more security might help against intruders. I've had a great experience with all Shopify products. Thank you for being there whenever help is needed.

I can certainly see the utility of this app, however, this app seems to be a favorite of FIVERR as well. Most of my interactions from this app are from people trying to sell me something, instead of vice versa.

Die App ist übersichtlich und erfüllt ihren Zweck. Das einzige was stört, ist die kleine 1 die nie weggeht, auch wenn keine Nachricht da ist.

Sometimes it won't load on my phone. But overall I like it.

It works as advertised, just a little slow.

It has worked really well. It does seem to struggle with attachments.

It's class!