Shopify Inbox
An AI sales associate that knows your customers
Rating
4.5
Feedback
5,790
Reviews
Chart
#141
Shopify
All reviews
Rating breakdown
5
74% (4,294 ratings)
4
11% (650 ratings)
3
3% (166 ratings)
2
1% (77 ratings)
1
3% (191 ratings)
Reviews with text
61% (3,303)
4 / 5
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Dec. 11, 2025
It's doing its job. however it could be smarter now that we are in the AI age. There are 3rd party apps that are much better and can act as agents with pre and post purchase support. The existing AI replies are 99% just wrong and seems like it doesn't learn from previous correspondence but rather just collects data from the product pages which is not enough.
Store
Using app
Total reviews
Average rating
5 / 5
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May 15, 2024
perfect way to chat with customers.
Store
Using app
Total reviews
Average rating
5 / 5
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May 15, 2024
通常のお問い合わせよりユーザが気軽に質問でき、購入に繋げやすくなりました。
Store
Using app
Total reviews
Average rating
4 / 5
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May 14, 2024
At the present time I have only used it one time, so don't have a opion either way yet. But it looks like I will like it going forward.
Store
Using app
Total reviews
Average rating
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