All reviews

Rating Breakdown

  • 5
    80% (4,067 ratings)
  • 4
    13% (664 ratings)
  • 3
    3% (154 ratings)
  • 2
    1% (67 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 65% (3,296)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2023

Easy to use

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Using this tool can definitely simplify the process of running your store

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Makkelijk te beheren in de winkel. Klanten komen sneller in contact met winkel.

Store

BieZoe

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Sencillo de utilizar y muy útil. Una forma sencilla de que contacten tus clientes y poder atenderles desde cualquier dispositivo.

Store

Vardier

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Top

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I can respond to customer with this Inbox right the way. But I wonder if I can initiate chat or writing to customer with this Inbox?

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, there! Thanks for your review! You are correct, the conversation will display as a chat box. There is currently no option however, to initiate a chat with a customer manually. - Skye, Shopify Support

5 / 5 Share

Nov. 21, 2023

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

I love how easy it is to communicate with customers on of offline. Great feature

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Love having this feature to communicate with customers and being able to share current discounts and sales

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Works well, nice simple solution

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

good

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Store

MakeIt

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Hello, Thank you for the app. We have been using Shopify Inbox for the last 2 years for free and it is good app to communicate with customers. We recommend it. Best regards.

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 21, 2023

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

It's easy to use and leads to more sales!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great and easy app

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Sehr gute App!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

App utile per comunicare con la clientela. Consigliata e funziona bene.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Perfect

Using app

About 1 month

Total reviews

7

Average rating

5.0