Shopify Inbox

Connect with shoppers and drive sales with chat

Rating

4.7

Feedback

5,394

Reviews

Chart

#56

Shopify

All reviews

Rating breakdown

5 80% (4,333 ratings) 4 12% (673 ratings) 3 3% (167 ratings) 2 1% (74 ratings) 1 3% (145 ratings)

Reviews with text

62% (3,329)

Review RSS feed

5 / 5 Share

Dec. 20, 2023

Adding a Live Chat to the website has increased sales.

Store Using app Total reviews Average rating

BJ Discount Over 1 year 1 5.0

5 / 5 Share

Dec. 20, 2023

Store Using app Total reviews Average rating

FAB AUTO PARTS 4 months 2 5.0

5 / 5 Share

Dec. 20, 2023

Store Using app Total reviews Average rating

Smiley Games 12 days 1 5.0

5 / 5 Share

Dec. 20, 2023

We are seeing a good amount of customer take up on this feature

Store Using app Total reviews Average rating

woodlandways 11 months 1 5.0

5 / 5 Share

Dec. 20, 2023

好

Store Using app Total reviews Average rating

DEADLINE Studio™ Over 1 year 1 5.0

5 / 5 Share

Dec. 20, 2023

Store Using app Total reviews Average rating

Maksone About 1 year 1 5.0

5 / 5 Share

Dec. 20, 2023

Store Using app Total reviews Average rating

She Chocolate 5 months 1 5.0

5 / 5 Share

Dec. 20, 2023

Best app on shopify

Store Using app Total reviews Average rating

brandedmoda 7 months 1 5.0

5 / 5 Share

Dec. 19, 2023

Store Using app Total reviews Average rating

Creative Works Crafts 8 months 5 5.0

5 / 5 Share

Dec. 19, 2023

Store Using app Total reviews Average rating

Go Dutch Bikes 2 months 1 5.0

5 / 5 Share

Dec. 19, 2023

Very easy to use and practical. We depend on it to stay in touch with our customers.

Store Using app Total reviews Average rating

worksSOwell Over 1 year 9 5.0

5 / 5 Share

Dec. 19, 2023

Store Using app Total reviews Average rating

Tailedecor.com 5 months 1 5.0

5 / 5 Share

Dec. 19, 2023

Store Using app Total reviews Average rating

EgoPowerStore 3 months 2 5.0

5 / 5 Share

Dec. 18, 2023

Store Using app Total reviews Average rating

The Perfect Paws 17 days 1 5.0

5 / 5 Share

July 16, 2025

I love that I can stay up to date and informed when my customers need me. Shopify Inbox keeps my customers calm until I can get to their questions and they enjoy the easy use too. I especially enjoy the fact that there are answers that I can give to the system for helping my customers when I'm away after hours.

Store Using app Total reviews Average rating

Pixies Rule Almost 3 years 14 4.6

5 / 5 Share

Dec. 18, 2023

Easy way to manage store convos. I wish that it didnt log you out after a set point in time though. Other than that the app is great!

Store Using app Total reviews Average rating

Makers Workshop 4 months 1 5.0

5 / 5 Share

Dec. 18, 2023

Works great to get in contact with customers.

Store Using app Total reviews Average rating

Naked Sushi About 4 years 1 5.0

5 / 5 Share

Dec. 18, 2023

Store Using app Total reviews Average rating

LuxAnthropy 19 days 2 5.0

5 / 5 Share

Dec. 18, 2023

Store Using app Total reviews Average rating

Señaliza SpA 8 months 1 5.0

5 / 5 Share

Feb. 28, 2024

Super simple integration with great features. It's a straightforward app that makes communicating with website visitors easy, while removing all the unnecessary functionality/services from other chat bots.

Store Using app Total reviews Average rating

TayCo Brace 3 months 5 5.0

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