Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,244
chart
#294
All reviews
Review RSS Feed
Nov. 27, 2023
I can respond to customer with this Inbox right the way. But I wonder if I can initiate chat or writing to customer with this Inbox?
Hi, there! Thanks for your review! You are correct, the conversation will display as a chat box. There is currently no option however, to initiate a chat with a customer manually. - Skye, Shopify Support
Nov. 21, 2023
I love how easy it is to communicate with customers on of offline. Great feature
Nov. 21, 2023
Love having this feature to communicate with customers and being able to share current discounts and sales
Nov. 21, 2023
It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc
Nov. 21, 2023
Hello, Thank you for the app. We have been using Shopify Inbox for the last 2 years for free and it is good app to communicate with customers. We recommend it. Best regards.
Nov. 21, 2023
Nov. 20, 2023
So far its been solid. Easy to use, good we can send photos/videos, and I love the phone app.