Shopify Inbox

Connect with shoppers and drive sales with chat

Rating

4.7

Feedback

5,392

Reviews

Chart

#66

Shopify

All reviews

Rating breakdown

5 80% (4,333 ratings) 4 12% (673 ratings) 3 3% (167 ratings) 2 1% (74 ratings) 1 3% (145 ratings)

Reviews with text

62% (3,330)

Review RSS feed

5 / 5 Share

Nov. 21, 2023

It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc

Store Using app Total reviews Average rating

Little Stinkers Belleville Over 1 year 1 5.0

5 / 5 Share

Nov. 21, 2023

Works well, nice simple solution

Store Using app Total reviews Average rating

BoxBoxBoxCo 12 months 5 5.0

5 / 5 Share

Nov. 21, 2023

good

Store Using app Total reviews Average rating

SOFTECH STORE 8 months 1 5.0

5 / 5 Share

Nov. 21, 2023

Store Using app Total reviews Average rating

MakeIt Almost 2 years 2 5.0

5 / 5 Share

Nov. 21, 2023

Hello, Thank you for the app. We have been using Shopify Inbox for the last 2 years for free and it is good app to communicate with customers. We recommend it. Best regards.

Store Using app Total reviews Average rating

Destina Home Over 1 year 7 4.7

5 / 5 Share

Nov. 21, 2023

Store Using app Total reviews Average rating

Cryolipolysis Slimming Machine Over 2 years 1 5.0

5 / 5 Share

Nov. 20, 2023

It's easy to use and leads to more sales!

Store Using app Total reviews Average rating

JeepCables.Com 10 months 2 5.0

5 / 5 Share

Nov. 20, 2023

Great and easy app

Store Using app Total reviews Average rating

CapGunDepot About 1 year 2 5.0

5 / 5 Share

Nov. 20, 2023

App utile per comunicare con la clientela. Consigliata e funziona bene.

Store Using app Total reviews Average rating

Tutto Chic Over 2 years 2 5.0

5 / 5 Share

Nov. 20, 2023

Perfect

Store Using app Total reviews Average rating

Gratinski Tools About 1 month 7 5.0

5 / 5 Share

March 2, 2026

So far its been solid. Easy to use, good we can send photos/videos.

Store Using app Total reviews Average rating

GreenGate3D Over 6 years 5 4.6

5 / 5 Share

Nov. 20, 2023

Store Using app Total reviews Average rating

Wuthrich 3 months 1 5.0

5 / 5 Share

Nov. 19, 2023

Another way to reach out to potential customers.

Store Using app Total reviews Average rating

Rivalry Trophy 7 months 2 5.0

5 / 5 Share

Nov. 19, 2023

Very handy. Allows me to communicate with my customers in real time.

Store Using app Total reviews Average rating

Stone Creek LLC 5 months 2 5.0

5 / 5 Share

Nov. 19, 2023

Perfect

Store Using app Total reviews Average rating

Cape Cod Clothing Company 8 months 6 5.0

5 / 5 Share

Nov. 19, 2023

alles gut

Store Using app Total reviews Average rating

Biomagnet24® Over 1 year 1 5.0

5 / 5 Share

Nov. 19, 2023

Store Using app Total reviews Average rating

Fetch Falcon 25 days 1 5.0

5 / 5 Share

Nov. 18, 2023

Does everything I need. Would highly recommend.

Store Using app Total reviews Average rating

Gizzy Gifts And More Over 3 years 11 5.0

5 / 5 Share

Nov. 18, 2023

Excellent Tool

Store Using app Total reviews Average rating

Arcay Chocolates About 1 year 1 5.0

5 / 5 Share

Nov. 18, 2023

Store Using app Total reviews Average rating

Divine Jersey ™ 15 days 1 5.0

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