All reviews

Rating Breakdown

  • 5
    80% (4,191 ratings)
  • 4
    13% (666 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (131 ratings)

Reviews with Text

  • 64% (3,321)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 31, 2024

Store

Bensia

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 31, 2024

Overall it works alright, but there's too long of a delay between when the customer sends a message and when it pings on my iphone. The latency is too high. It's not like a text message that pops up within a matter of seconds. This takes minutes.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

4 / 5 Share

March 30, 2024

Using app

About 1 month

Total reviews

3

Average rating

4.3

4 / 5 Share

March 29, 2024

The app works well. Would be nice with built-in translation tool as we use it for multiple languages

Using app

About 1 year

Total reviews

3

Average rating

4.0

4 / 5 Share

March 28, 2024

Using app

12 months

Total reviews

6

Average rating

4.7

4 / 5 Share

March 26, 2024

easy to respond

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 26, 2024

Good thus far..... it warns you of spam so even better

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

4 / 5 Share

March 26, 2024

I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 25, 2024

Good app

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

March 25, 2024

This is a really good way to be in touch with your customers and hence convert more

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

March 23, 2024

We switched from Drift to Inbox chat. Free and easy integration, but one major difference. Inbox sends an email for each line in the chat. I find this quite absurd. Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd. Maybe there is an option somewhere and I did not see it?

Using app

1 day

Total reviews

13

Average rating

3.6

4 / 5 Share

March 22, 2024

Excellent service to have. I love it.

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 21, 2024

enjoy the ease of contact with customers questions

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

March 19, 2024

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2024

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2024

Bien mais parfois innaccessible dommage, si elle était 100% stable je mettrais 5 etoiles

Using app

3 months

Total reviews

7

Average rating

4.9

4 / 5 Share

March 27, 2024

Works well for us to date. Easy to set up and configure. Would prefer if it was styled so you do not have to scroll-up to read instant answers though.

Store

Hic!

Using app

20 days

Total reviews

7

Average rating

3.7

4 / 5 Share

March 6, 2024

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

March 6, 2024

Using app

27 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2024

Using app

About 2 years

Total reviews

4

Average rating

4.8