Shopify Inbox

Free and easy to use.

We miss the Facebook and Instagram integration.

Pretty easy to use. The only disadvantage is that sometimes does not send notifications on desktop

It is very easy to be able to communicate with my customers this way.

Overall it works alright, but there's too long of a delay between when the customer sends a message and when it pings on my iphone. The latency is too high. It's not like a text message that pops up within a matter of seconds. This takes minutes.

The app works well. Would be nice with built-in translation tool as we use it for multiple languages

easy to respond

Good thus far..... it warns you of spam so even better

I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.

Good app

This is a really good way to be in touch with your customers and hence convert more

Text size is too small and cannot be changed. Quite good app.

We switched from Drift to Inbox chat. Free and easy integration, but one major difference. Inbox sends an email for each line in the chat. I find this quite absurd. Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd. Maybe there is an option somewhere and I did not see it?