Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,247
chart
#304
All reviews
Sept. 18, 2023
Sept. 17, 2023
Sept. 17, 2023
Sept. 15, 2023
Sept. 15, 2023
Love this feature. Very helpful when speaking to customers and cuts down on the number of emails and calls. Also, the auto generated responses (and their suggested ones) have been fantastic. The email feature if not currently available also keeps us "in touch" with the customer offline.
Sept. 15, 2023
Sept. 12, 2023
Sept. 12, 2023
This has worked really well for us and our customers seem happy to interact with it. Sometimes they ask bland questions but that may be to check a human is involved with the support.
Sept. 12, 2023
Sept. 11, 2023
Sept. 10, 2023
Great so far, but it will be nice to add a chat review for quality customer service purposes.