All reviews

Rating Breakdown

  • 5
    80% (4,217 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 63% (3,326)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2023

I dealt with Brionna this evening and she was amazing. The help she gave me was amazing. I couldn't have done the set up without her help. She is one of the most patient people I've ever dealt with. I wish everyone took the time to explain everything to me and never did I feel rushed or like I was annoying her. She is an absolute asset to Shopify.

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Works well, fast notifications and great product according to me

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Buenas muy util

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

We needed a simple chat plugin that was easy to onboard and Shopify Inbox met those needs perfectly. It was easy to onboard and customize and it being a free app for us to try live chat with was also a big selling feature. We do miss the integration with messenger though!

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

It gets the job done. It allows me to communicate easily with both new and existing clients. The settings are also adjustable on my cell phone I would recommend this app

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

great app.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

I can't fault the Shopify inbox. It's user friendly. Packed with lots of data to be able to see customer analytics while emailing them. Shopify have made my life so much easier. I highly recommend.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Great app

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 6, 2023

It's easy to use and notifies you when customers message you. The only thing I wish it did is text you when someone reaches out. They do have an app, though!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Contact direct et plus rapide avec le client.

Store

Onquata

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 5, 2023

Good

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

very nice

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

wqdjgqd

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Sehr cooles Feature, um mit den Kunden sehr nah und schnell zu kommunizieren. Einfach in der Implementierung und auf jedem Gerät erreichbar. Ist man nicht so schnell, dann geht es nahtlos per Mail weiter. Könnte einfacher und besser kaum sein. Vielleicht in Zukunft noch mit einem Bot, der die Wartezeit zur Erfassung der Bestellnummer nutzt und intern direkt verknüpft.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

great

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

This App is very convenient to use for all of your messages to custumers. You can notice immediately any asked question from them and answer back immediately as well. Good customer service is very important for my business. I recommend this App.

Using app

Over 3 years

Total reviews

18

Average rating

4.7

5 / 5 Share

Aug. 30, 2023

excelente!!! puedo interactuar con mis clientes, y enviarles descuentos, presentarles productos, esta aplicación me da la información y ubicación del clientes, muy eficiente.

Using app

About 3 years

Total reviews

4

Average rating

5.0