All reviews

Rating Breakdown

  • 5
    80% (4,217 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 63% (3,326)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2023

目前感觉还不错,整体操作比较简单,界面也整洁清爽,与店铺适配度非常好,这一点是其他插件无法比拟的。希望聊天框可以更加只能一下,比如实时翻译各种语言,可以提高商店的客户接访效率,也能给客户带来更加快捷的体验。希望在实时翻译上,能尽快得到完善,谢谢~

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

It is intuitive instantly - by the way I would remove the 25 word limit on this review as I nearly just got out of it as it was annoying to have to write 25 words when busy

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Contatto immediato con i clienti. Molto utile per dirimere dubbi e questioni. Funziona molto bene. La consiglio

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 25, 2023

Muy bien tenerlo todo a mano, me gusta mucho mantener el contacto al día con los clientes. Es fácil de entender muy intuitiva.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Very easy to use!! I like the section of questions and answers. Also, the users use a lot the inbox

Store

Chiqui

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2023

Easy to set up and use. The phone app makes responding to messages super easy no matter where I am.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Thanks for your services, you may as well visit WWW.STARLETSSHOPPING.COM for your shopping.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Using this online chat app has revolutionized how I engage with my customers. It has allowed me to connect with them promptly and efficiently, leading to a noticeable increase in customer satisfaction and loyalty.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Por ahora el funcionamiento es de 10. Estoy a la espera de poder educarla con IA, cuando se pueda, se tratará de la mejor aplicación para atención al cliente sin duda

Using app

8 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 15, 2023

Such a great app helps us manage all our messages to the best of our abilities and keeps our chat organized.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

FREE and adds trust between the customer and seller. I also use it for reassuring addresses, and if there are special notes I have to tell my customers, I directly use this APP.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2023

So far it's been an extremely helpful app. When customers make an inquiry my phone app pings so I can answer it right away. Customers are loving the direct contact. I love having a written record of the inquiries for reference. Customers who take the time to ask a question oftentimes end up making a purchase soon after. It will be interesting to see the reduction in abandoned shopping carts due to customers getting their questions answered quickly and knowing they can contact a human which builds trust.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

The app is simple, intuitive, and has plenty of customization options. The mobile app makes it easier to ensure a team member is available to respond at any time.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

very simple and easy to use many features not worked out yet! but good expereince so far. Thanks Shopify

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 8, 2023

Tem funcionado muito bem para todas as ferramentas que temos. Ainda falta explorar mais, mas atende todas as nossas necessidades

Store

SEEDGE

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

I love it! It takes away all the junk and sales emails although they are sneaking in here and there! It makes the conversation flow and doesn't get lost in emails! It makes our customer experience much better!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Sumamente util para consultar de clientes que estan con dudas antes de terminar la venta. Ayuda a cerrar ventas

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 6, 2023

At peak times, our storefront is so busy, we just can't answer the phone! We refer our customers to the online chat feature of our Shopify Inbox so that we can get back to them with complete answers or they can access the instant answers in the Inbox.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

This app has helped us tremendously with answering customer questions before and after orders! Innovative way to stay in contact with customers as they have questions.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

A really convenient application to connect with new and existing customers. You can also setup automatic responses in case you cannot answer right away, that's cool.

Using app

4 months

Total reviews

9

Average rating

5.0