Shopify Inbox

Jan. 11, 2023

This app makes my life easier especially the auto forward to customer's email when the customer is offline.

Jan. 11, 2023

Amazing, easy to use. User firendly. Good both from desktop & from app. It increased our sales form the first min we installed it. Thank you Shopify!

Jan. 9, 2023

Love this app. It allows us to close the deal promptly while customers are still interested. The app also identifies customers and their order info, making our investigation a lot faster. The best thing is that I can see any instant messages right on my phone and answer right away. Don't need to always sit in front of a computer anymore. Great app, highly recommended!

Jan. 7, 2023

The app is great and it definitely has helped us provide better customer support and user experience in our shop.

Jan. 5, 2023

We are very happy with this app. It has been very useful. We haven't used other apps and therefore we can't compare. Nothing to add and therefore we give it a 5 stars.

Jan. 4, 2023

Awesome entry level chat, for startups. Would love to have features like changing the name of the sender (me) to anything I want without changing the main options like the shop name etc. But overall very good, and free. Could not ask for more

Jan. 4, 2023

Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails. On/off switch or automation for working hours would be a plus. Overall, excellent app.

Jan. 3, 2023

So far so good! Seamless integration with my store is great. It is simple, but gets the job done well. I removed a competitor chat app and added Shopify's, instantly got 5 interaction points in less than a day which was much more frequent than my last chat.

Dec. 30, 2022

Why didn't I install this sooner? Great simple little app. Would love to see future additions of email support and a separate option to add a contact form for people who choose not to use the chatbot.

Dec. 16, 2022

Exceptionally helpful application. Simple to chat with my clients from any where. The automated message is perfect. also, the best thing is one stage for all inboxes including Instagram, Facebook, and Shopify

Dec. 14, 2022

Very handy app. Easy to communicate with my customers from anywhere. Auto response is great. when i cant respond in time it does auto reply.

Dec. 5, 2022

I liked this app to communicate with customers on my store. I did miss one contact, they left a message but I was not notified by email at all. I only saw it weeks later when I was logged in. I've since set my phone not to put this app to sleep so that might help. Otherwise its seems to work well.

Dec. 5, 2022

This is an amazing free app. Having amazing feature of sending product links just like WhatsApp catalog. Almost no use of the WhatsApp plugin, which is a paid app.

Dec. 5, 2022

Sehr gute App. Wir sind sehr zufrieden, es ist eine gute Möglichkeit mit Kunden in Kontakt zu kommen.

Dec. 4, 2022

Parfait, l'interface sur téléphone et ordinateur est très bien pensée. Il ne manque plus qu'une app pour ordinateur !

Dec. 1, 2022

SHOPIFY INBOX IS GREAT APP TO CHAT WITH CUSTOMERS. ALL MY CUSTOMERS ARE ABLE TO TALK TO ME LIVE AND MORE SALES IS GOOD.

Dec. 1, 2022

We used this app and its so clear and best design UI for communication. This is really helpful and specially when you share product link in your replies. thank you shopify and team,

Nov. 30, 2022

Sencillo y ligero, la función de autorrespuestas es fantástica y libera mucho de trabajo innecesario

Nov. 29, 2022

If you can have a mobile version of chat software, it will be more convenient to reply to customer information in a timely manner

Nov. 29, 2022

Good for keeping in contact with customers. I am new using it, is my first time testing it. Hope customers will like it.