Shopify Inbox

Very easy to use!! I like the section of questions and answers. Also, the users use a lot the inbox

Easy to set up and use. The phone app makes responding to messages super easy no matter where I am.

Using this online chat app has revolutionized how I engage with my customers. It has allowed me to connect with them promptly and efficiently, leading to a noticeable increase in customer satisfaction and loyalty.

Por ahora el funcionamiento es de 10. Estoy a la espera de poder educarla con IA, cuando se pueda, se tratará de la mejor aplicación para atención al cliente sin duda

Such a great app helps us manage all our messages to the best of our abilities and keeps our chat organized.

FREE and adds trust between the customer and seller. I also use it for reassuring addresses, and if there are special notes I have to tell my customers, I directly use this APP.

I like the app, because it's easy to use, and allows to connect directly with your clients. It's easier for them to ask about orders, and products, or to. solve a 1-min problem. It gives more credibility to the store, and thanks to the app, you can answer at every moment. The only "error" I found, are the notifications: they get triggered again when I open the app, but it's not a big deal.

So far it's been an extremely helpful app. When customers make an inquiry my phone app pings so I can answer it right away. Customers are loving the direct contact. I love having a written record of the inquiries for reference. Customers who take the time to ask a question oftentimes end up making a purchase soon after. It will be interesting to see the reduction in abandoned shopping carts due to customers getting their questions answered quickly and knowing they can contact a human which builds trust.

The app is simple, intuitive, and has plenty of customization options. The mobile app makes it easier to ensure a team member is available to respond at any time.

very simple and easy to use many features not worked out yet! but good expereince so far. Thanks Shopify

I love it! It takes away all the junk and sales emails although they are sneaking in here and there! It makes the conversation flow and doesn't get lost in emails! It makes our customer experience much better!

Sumamente util para consultar de clientes que estan con dudas antes de terminar la venta. Ayuda a cerrar ventas

This app has helped us tremendously with answering customer questions before and after orders! Innovative way to stay in contact with customers as they have questions.

Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.

So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.

It is easy & simple to use, but I wish it able to block all spammer/scammers from flocking our inbox.

Hervorragende App. Funktioniert auf allen Endgeräten und im Web 1A. Es ermöglicht eine direkte und schnell Kommunikation zum Kunden.

This app is amazing! Having the chat box option in our online store helps tremendously with automatically answering repetitive questions. We would love it if there was an option to embed URLs, as well as the ability to add images to replies. Hopefully, that upgrade will come soon!

nice tool for my store to cooperate with customers, it works promptly and clear 24 and 7 thank you, Shopify team, for that!

Great app and great service to connect with customers on your website. Shopify is the greatest creation in life.