Shopify Inbox

Its great for its price - thats the key thing here :) Simple, nice features and it works. Haven't got into it deeply but it does seem to have nice features like assignment of messages to others in the business.

great app, looks like people want use the online chat more and take a good experience with the customer

Could you please AI auto bot out all the mean & complaining customers & send them a bag of skittle maybe? (HUMOR)

Never had any issues with this app at all. Does exactly what it is supposed to, and is easy to use. I haven't had any complaints from customers trying to chat either.

Really good, it's reduced our email enquiries and increased sales. Would love to see more automations in the app

was very good. I can speak with my clients every day, every hours. It is a good and useful application.

Best chat app so far. Track my order feature is the best which I like. Thanks Shopify for making E-Commerce websites more valuable.

muy buena aplicación para la gestión de dudas directamente con cliente que está visitando la web en esos momentos

AN AMAZING APP! a literal cheat code. shows if customer has items in cart, online offline and lets you QUICKLY respond to customers. 10/10

I really do not understand why so many negative reviews of this excellent chat support app from Shopify. This really an excellent free add-on for any store owners to increase the sales.

excelente por el momento

Update: This app has really increased our store's response times to customers as well as helped increase sales conversion. Just 1 simple quick response has led to some great sales. Thanks Shopify! Sorry that it took me so long to switch to Shopify Inbox from my old chat provider. The features are very valuable and the customer information really helps you tailor the customer's experience. One of the best apps that I've used on Shopify. Thanks for building this app.

This app is really easy to use. Many useful features. I really enjoy this app and would recomend it for sure.

Muy practica para conversaciones con los clientes, tiene herramientas para hacerles llegar más fácil los productos a los clientes.

Certainly does the job for a free app. Multiple staff members can respond which is a great feature. The only thing is we get double emails as one goes to the primary shop email and the second for all staff.

If you haven't added a live chat option this is great... The Inbox app from Shopify is excellent, it features: - Quick replies for pre made replies - Add product links to the chat - Assign chat to staff - You can send photos - There is a dedicated mobile app for ios and andriod. but it's not perfect: here's a list of features I wish it had: - Option for Private chat - Email the chat transcripts - Video calling options Also, on occasions it can be a little slow on the notifications. Also sometimes store collaborators get notified of chats... these issue to one side. I really love the live chat though and so far it has added value to our shopify store.

Very good app. It works great it has lot a features like auto replies and questions also product display directly in chat definitely recommend.

It is used very well, which increases the chance of ordering and provides timely service to customers.

Excellent, lots of great features built right in and free. What's not to love? We moved away from Tidio and am glad so far.

I love this app! It makes it convenient and easy to respond to my customers in a timely manner. Resulting in sales.