Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,247
chart
#304
All reviews
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Nov. 27, 2022
Easy to navigate and use. I like the way it shows the customer's cart amount while the customer is typing the message.
Nov. 25, 2022
This allows me to help customers in real time and keep people from leaving the site because they have a question about our products. It also allows me to see themes and better work my website to help make information more clear for my customers.
Nov. 25, 2022
Shopify should have increased this a long time ago! Game changer for our business. Customers feel comfortable using it. They also get email replies so they don't have to hang around. All previous order information is available to.
Nov. 24, 2022
This is the BEST APP that shopify have ever built and works without any issue. If it also has live typing insights and the pages that the website user have visited, this would be an even more great app. Please try to bring those two features, most importantly the feature to view what pages the viewer visited!!
Nov. 22, 2022
La uso da poco ma ha già dato grandi risultati. Utilizzarla è semplicissima e la possibilità di avere l'app sul cellulare è comodissimo!
Nov. 20, 2022
It is a nice app and I am happy and thankful to use it. The minimum one hundred words for a review would be the only thing I could say needs improvement.
Nov. 20, 2022
Great integration and great experience so far (I'm using it only for 24 hours right now). Very happy
Nov. 15, 2022
Amazing, using it for months now, it's a great alternative to tawk.to where we can combine all of our platforms into just one
Nov. 15, 2022
Works well makes it easy to communicate with our customers. The integration seems to be very clean
Nov. 15, 2022
love it, would much like to have Salesforce integration!, very user friendly and helpful. Sure it´ll improve with time
Nov. 14, 2022
this app is great. Should be able to switch between two different stores would be great! We have three stores. I hate signing out to check other store messages.
Nov. 14, 2022
Customer started a convo with questions on how, when, etc to use product. After a couple of exchanges, a sale resulted. Perfect!
Nov. 14, 2022
Easy to use, easy to integrate, easy to track messages in and out by assignment to staff. Thanks for making life simple Shopify
Nov. 14, 2022
I was using another chat app - i switch to Shopify - I like it - I use it on my mobile - very simple & effective way to communicate with customers
Nov. 13, 2022
Helpful to get instant access to customers via the phone app if I am away from my desk. Helps close sales more quickly. A+
Nov. 12, 2022
I like it, but somehow I'm getting all my instagram messages on here and it's kind of a pain because most of them are not customers.
Nov. 12, 2022
Its been super helpful and has increased sales being able to respond directly to customer questions. I would recommend.
Nov. 12, 2022
Very comfortably !!!Added photo files direct communication with the client. Communication performance indicator. All of this helps a lot.
Nov. 11, 2022
Basic inbox - writing this review so it stops asking me to write a review for the app. I need 100 characters
Nov. 10, 2022
La aplicación es muy útil y practica. optimiza tiempo y la acción de buscar en varias aplicaciones ................................................................................................................