Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,247
chart
#304
All reviews
Review RSS Feed
Oct. 31, 2022
The immediacy for the customer is helpful, even if they receive an email reply later. It's also useful to be able to provide instant answer for the most common couple of questions. It has definitely helped us engage, keep and convert customers and inquiries into sales.
Oct. 31, 2022
I like how this app can incorporate with my instagram complicated message service. Now I don't miss any messages. Super!!
Oct. 28, 2022
Integrates perfectly and great use for multi channel integrations. One of the best i've used in the market . Doesn't conflict with other plugins.
Oct. 26, 2022
I had no issues & was very satisfied with how easy it was to respond to my customers. I definitely recommend it.
Oct. 26, 2022
Very easy to use. I really love the notifications and it has an easy integration with our store!!!!!
Oct. 26, 2022
Is there a way to link the chat so that it goes directly to your text messages in your phone. I know it pops up on my phone but the tone is difficult to hear.
Hi there, Sweet Ginger Gifts. Thanks so much for taking the time to leave a review for Inbox. We're so happy to hear that you're enjoying the app! At this time, there is no way to directly link your number to Inbox to receive messages via SMS, but that's a really fantastic idea! I'm going to go ahead and pass that feature request off to our Product Team so they can consider adding such functionality in a future update. I can't promise what may come from your feedback, but you can trust that the team will be seeing your feedback. Thanks again! -Imogen, Shopify Support
Oct. 26, 2022
Nos encanta ver el background y el customer-travel del cliente. Lo que ha puesto o quitado del carrito etc.
Oct. 26, 2022
to talk to customers and i love it, wold love to hear sound though to make it easy for me to know when i get the messages
Thank you so much for taking the time and writing this review. We're delighted to hear that you're enjoying our app! If you're using a desktop, then you can enable desktop notifications (https://bit.ly/37W2VGK). If you need any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support
Oct. 25, 2022
Great app. Really like the instant answers for repeat questions from customers ie 'what are your store hours'. LOVE the price.
Oct. 25, 2022
So far, so good. The application has worked great and right after setting it up I already had multiple messages. Really think it helps inform customers of our product and probably will convert to sales.
Oct. 25, 2022
Works a treat. The feature to set auto responses is very useful. This app is where the sales are converted.
Oct. 25, 2022
What I like the most is the thing Shopify always improves this app and adds new features. Good quality app.
Oct. 25, 2022
It's amazing! Customers are able to contact us easily which can only be good in terms of conversion rates!
Oct. 25, 2022
Too good for a website.Go for it............................................................................................................................................
Oct. 24, 2022
Ayuda muchisimo a acelerar la compra. El cliente siempre quiere ser atendido de manera directa y le da mucha confianza que le contesten.
Oct. 24, 2022
Cela nous permet de renseigner les visiteurs en direct et d'augmenter sensiblement nos taux de satisfaction et de conversion.
Oct. 24, 2022
buena aplicacion para comunicarse con los clientes y automatizar mensajes! ventajas a la hora de compartir productos, descuentos, imagenes..
Oct. 23, 2022
Useful and simple, 5 stars Use this app， don't forget to download an mobile app on you phone it gonna help a lot
Oct. 23, 2022
It is so much easier to sift through my polluted email ... my customers are my number one concern. This app makes it so much easier to communicate!