Shopify Inbox for Shopify

Shopify Inbox

Connect with shoppers and drive sales with chat
Rating
4.7
Feedback
5,395
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
Aug. 29, 2023

It is intuitive instantly - by the way I would remove the 25 word limit on this review as I nearly just got out of it as it was annoying to have to write 25 words when busy

Store Using app Total reviews Average rating
Worms Downunder 1 day 1 5.0
5 / 5 Share
Aug. 27, 2023

Contatto immediato con i clienti. Molto utile per dirimere dubbi e questioni. Funziona molto bene. La consiglio

Store Using app Total reviews Average rating
BluDiving.com 3 months 3 4.7
5 / 5 Share
April 23, 2026

Muy bien tenerlo todo a mano, me gusta mucho mantener el contacto al día con los clientes. Es fácil de entender muy intuitiva.

Store Using app Total reviews Average rating
depinturas.com About 3 years 4 5.0
5 / 5 Share
Aug. 21, 2023

Very easy to use!! I like the section of questions and answers. Also, the users use a lot the inbox

Store Using app Total reviews Average rating
Chiqui 4 days 1 5.0
5 / 5 Share
Aug. 21, 2023

Easy to set up and use. The phone app makes responding to messages super easy no matter where I am.

Store Using app Total reviews Average rating
Satchel. 21 days 2 5.0
5 / 5 Share
Aug. 17, 2023

Using this online chat app has revolutionized how I engage with my customers. It has allowed me to connect with them promptly and efficiently, leading to a noticeable increase in customer satisfaction and loyalty.

Store Using app Total reviews Average rating
San Francisco Tequila Shop 10 months 1 5.0
5 / 5 Share
Aug. 17, 2023

Por ahora el funcionamiento es de 10. Estoy a la espera de poder educarla con IA, cuando se pueda, se tratará de la mejor aplicación para atención al cliente sin duda

Store Using app Total reviews Average rating
Puppies Beat 8 days 6 4.8
5 / 5 Share
Aug. 15, 2023

Such a great app helps us manage all our messages to the best of our abilities and keeps our chat organized.

Store Using app Total reviews Average rating
Bonka Bird Toys 10 months 4 5.0
5 / 5 Share
Aug. 14, 2023

FREE and adds trust between the customer and seller. I also use it for reassuring addresses, and if there are special notes I have to tell my customers, I directly use this APP.

Store Using app Total reviews Average rating
Kumare Beauty Almost 2 years 1 5.0
5 / 5 Share
Aug. 12, 2023

So far it's been an extremely helpful app. When customers make an inquiry my phone app pings so I can answer it right away. Customers are loving the direct contact. I love having a written record of the inquiries for reference. Customers who take the time to ask a question oftentimes end up making a purchase soon after. It will be interesting to see the reduction in abandoned shopping carts due to customers getting their questions answered quickly and knowing they can contact a human which builds trust.

Store Using app Total reviews Average rating
MiddleEasternMall 17 days 3 5.0
5 / 5 Share
Aug. 11, 2023

The app is simple, intuitive, and has plenty of customization options. The mobile app makes it easier to ensure a team member is available to respond at any time.

Store Using app Total reviews Average rating
ChargeTech About 2 hours 5 5.0
5 / 5 Share
Aug. 11, 2023

very simple and easy to use many features not worked out yet! but good expereince so far. Thanks Shopify

Store Using app Total reviews Average rating
Forever-Always 5 months 5 4.8
5 / 5 Share
Aug. 8, 2023

Tem funcionado muito bem para todas as ferramentas que temos. Ainda falta explorar mais, mas atende todas as nossas necessidades

Store Using app Total reviews Average rating
SEEDGE Over 1 year 4 5.0
5 / 5 Share
Oct. 28, 2023

I love it! It takes away all the junk and sales emails although they are sneaking in here and there! It makes the conversation flow and doesn't get lost in emails! It makes our customer experience much better!

Store Using app Total reviews Average rating
Moon and Lola Over 1 year 2 5.0
5 / 5 Share
Aug. 7, 2023

Sumamente util para consultar de clientes que estan con dudas antes de terminar la venta. Ayuda a cerrar ventas

Store Using app Total reviews Average rating
Fran Fitwear 2 months 4 4.0
5 / 5 Share
Aug. 6, 2023

At peak times, our storefront is so busy, we just can't answer the phone! We refer our customers to the online chat feature of our Shopify Inbox so that we can get back to them with complete answers or they can access the instant answers in the Inbox.

Store Using app Total reviews Average rating
Uniformity Lafayette Almost 2 years 2 5.0
5 / 5 Share
Aug. 5, 2023

This app has helped us tremendously with answering customer questions before and after orders! Innovative way to stay in contact with customers as they have questions.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 5, 2023

A really convenient application to connect with new and existing customers. You can also setup automatic responses in case you cannot answer right away, that's cool.

Store Using app Total reviews Average rating
Power House 4 months 9 5.0
5 / 5 Share
Aug. 5, 2023

Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.

Store Using app Total reviews Average rating
Galactic Pickers 10 months 1 5.0
5 / 5 Share
Aug. 4, 2023

So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.

Store Using app Total reviews Average rating
BXSIE 3 months 2 5.0
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