Shopify Inbox
All reviews
This app has helped us tremendously with answering customer questions before and after orders! Innovative way to stay in contact with customers as they have questions.
Works great so far! Havent had any issues any issues and keeps me in contact with my customers. Enjoying the services offered by Shopify.
So far so good. Absolutely love this app and I think it's very crucial for any business as a way to give future and current customers an easier way to contact you.
It is easy & simple to use, but I wish it able to block all spammer/scammers from flocking our inbox.
Hervorragende App. Funktioniert auf allen Endgeräten und im Web 1A. Es ermöglicht eine direkte und schnell Kommunikation zum Kunden.
This app is amazing! Having the chat box option in our online store helps tremendously with automatically answering repetitive questions. We would love it if there was an option to embed URLs, as well as the ability to add images to replies. Hopefully, that upgrade will come soon!
nice tool for my store to cooperate with customers, it works promptly and clear 24 and 7 thank you, Shopify team, for that!
Great app and great service to connect with customers on your website. Shopify is the greatest creation in life.
Its great for its price - thats the key thing here :) Simple, nice features and it works. Haven't got into it deeply but it does seem to have nice features like assignment of messages to others in the business.
great app, looks like people want use the online chat more and take a good experience with the customer
Could you please AI auto bot out all the mean & complaining customers & send them a bag of skittle maybe? (HUMOR)
Never had any issues with this app at all. Does exactly what it is supposed to, and is easy to use. I haven't had any complaints from customers trying to chat either.
Really good, it's reduced our email enquiries and increased sales. Would love to see more automations in the app
was very good. I can speak with my clients every day, every hours. It is a good and useful application.
Best chat app so far. Track my order feature is the best which I like. Thanks Shopify for making E-Commerce websites more valuable.
muy buena aplicación para la gestión de dudas directamente con cliente que está visitando la web en esos momentos
AN AMAZING APP! a literal cheat code. shows if customer has items in cart, online offline and lets you QUICKLY respond to customers. 10/10
I really do not understand why so many negative reviews of this excellent chat support app from Shopify. This really an excellent free add-on for any store owners to increase the sales.
Update: This app has really increased our store's response times to customers as well as helped increase sales conversion. Just 1 simple quick response has led to some great sales. Thanks Shopify! Sorry that it took me so long to switch to Shopify Inbox from my old chat provider. The features are very valuable and the customer information really helps you tailor the customer's experience. One of the best apps that I've used on Shopify. Thanks for building this app.
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