All reviews

Rating Breakdown

  • 5
    80% (4,217 ratings)
  • 4
    13% (667 ratings)
  • 3
    3% (162 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (132 ratings)

Reviews with Text

  • 63% (3,326)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2022

Allows me to answer questions customers have regarding a product or order. In answering customers quickly it has brought in extra sales which I may of lost.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I like this app because it creates direct communications with customers which is always good. It's a quick and easy way to answer customer questions.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

It's great! Customers are using it a lot and it is easy for us to manage and use. I like the mobile app to. Sometimes notification flags do not reflect when a notification item has been cleared.

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I really like using this app. The only issue I am having is getting my notifications. With that said, I am able to capture my customer and get sales and I feel it is because I have that instant connection.

Using app

8 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Oct. 18, 2022

Its free and better integrated than the alternative from Meta. So its a no brainer to at least try and see if it fits your needs. The android app is not amazing. And I wish it also had a windows app or better webapp where you could stay logged inn more permanently.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Makes my life so much easier. I love having all my messages in on place and well organized. Big bonus alos goes to the possibility of sending product links or discounts directly from the app.

Using app

About 3 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Oct. 17, 2022

This is really cool I like so much. I want to use this app forever. thank you so much for your support.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Shopify inbox is wonderful. The client insights and communication options are second-to-none. In my opinion and personal experience as a solopreneur, if you're not using Shopify to run your product-based business - be it B2B or B2C - you're doing it wrong. Everything I've used on the platform to date is user-friendly and is constantly being refined. Their customer service is super helpful, knowledgeable and speedy. They've made excellent app recommendations with regard to my business needs and their resources are robust. You can tell they pay attention and care about the apps being added. Everything works as it should (or better) and zero scams have happened. Again, this is just my opinion. I've been using this platform for around 3-4 years now and am so happy I made the switch. Thank you, Shopify. 5 stars.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Te ayuda a progresar y generar base datos, capitalizr compras, formas lazos redituables a largo plazo con tus clientes.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2022

Great way to allow your customers get in touch with you. Helped us get few extra sales since we started using it.

Store

LOVARZI

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

PCでもスマホでも対応できるので助かってます 商品のタグをつけられるのでおすすめの商品も提案しやすいです。 また自動応答設定も簡単なので休業日にはその旨も自動的に伝えてくれるという点も良いです。 ただし返答した回答をお客様が確認したのかが分かるともっと良いです。

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

Easy to use, notifies me right away, easy to set up for common Qs, works well on both phone (iPhone) and desktop (Mac).

Using app

About 1 month

Total reviews

11

Average rating

4.3

5 / 5 Share

Oct. 15, 2022

We are very satisfied and view it as excellent, Turning it on has made a world of difference. we will make full use of this app. Thank you.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 15, 2022

Super handy and great to take care of customer questions and inquiries. Continue making great apps like this and soon you won't need an app store!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2022

Facile à utiliser et à personnaliser. L'application mobile fonctionne également très bien. Et gratuite ! Franchement géniale.

Using app

23 days

Total reviews

29

Average rating

4.4

5 / 5 Share

March 2, 2024

Great app. Very useful for getting quick messages from customers while they browse online at your website. Really love this app and has helped us sell more to our customers. Highly Recommended for all Shopify Merchants. Fun Foods Canada https://funfoods.ca

Using app

Over 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Very cool new addition! Great way to keep in immediate touch with customers in need of assistance!!!

Store

Berek

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

Love this app! Thank-you for helping me grow my business and connecting to my beautiful students and seekers.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

LOVE IT! I suggest all who want to engage customers timely and accurately use this app for their entire team!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Läuft super und ist eine echte Erleichterung. Kann ich nur empfehlen. Unbedingt die Konfiguration vornehmen, macht es dann noch einfacher

Using app

4 days

Total reviews

1

Average rating

5.0