Shopify Inbox
All reviews
ottima, davvero ottima! mi aiuta tantissimo a parlare con i miei clienti. La ritengo un ottima opportunità!
amazing app and great features. keep it up shopify! I would definitely recommend this app to all shopify store owners
I see what I like, it provides me what I need. It does a good job at integrating messages from different platforms in once place.
The immediacy for the customer is helpful, even if they receive an email reply later. It's also useful to be able to provide instant answer for the most common couple of questions. It has definitely helped us engage, keep and convert customers and inquiries into sales.
I like how this app can incorporate with my instagram complicated message service. Now I don't miss any messages. Super!!
Integrates perfectly and great use for multi channel integrations. One of the best i've used in the market . Doesn't conflict with other plugins.
I had no issues & was very satisfied with how easy it was to respond to my customers. I definitely recommend it.
Very easy to use. I really love the notifications and it has an easy integration with our store!!!!!
Is there a way to link the chat so that it goes directly to your text messages in your phone. I know it pops up on my phone but the tone is difficult to hear.
Hi there, Sweet Ginger Gifts. Thanks so much for taking the time to leave a review for Inbox. We're so happy to hear that you're enjoying the app! At this time, there is no way to directly link your number to Inbox to receive messages via SMS, but that's a really fantastic idea! I'm going to go ahead and pass that feature request off to our Product Team so they can consider adding such functionality in a future update. I can't promise what may come from your feedback, but you can trust that the team will be seeing your feedback. Thanks again! -Imogen, Shopify Support
Nos encanta ver el background y el customer-travel del cliente. Lo que ha puesto o quitado del carrito etc.
I used to get bogged down with emails to the point of not checking inbox for days - too much junk mail! I'd miss customers' emails. Not any more! I love this app because it lets me know when I have a customer wanting to talk with me, and that's really important to me. Tip - be sure to enable mobile notifications and you'll never miss another timely connection with a customer.
to talk to customers and i love it, wold love to hear sound though to make it easy for me to know when i get the messages
Thank you so much for taking the time and writing this review. We're delighted to hear that you're enjoying our app! If you're using a desktop, then you can enable desktop notifications (https://bit.ly/37W2VGK). If you need any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support
Great app. Really like the instant answers for repeat questions from customers ie 'what are your store hours'. LOVE the price.
So far, so good. The application has worked great and right after setting it up I already had multiple messages. Really think it helps inform customers of our product and probably will convert to sales.
Works a treat. The feature to set auto responses is very useful. This app is where the sales are converted.
What I like the most is the thing Shopify always improves this app and adds new features. Good quality app.
It's amazing! Customers are able to contact us easily which can only be good in terms of conversion rates!
Too good for a website.Go for it............................................................................................................................................
Ayuda muchisimo a acelerar la compra. El cliente siempre quiere ser atendido de manera directa y le da mucha confianza que le contesten.
Cela nous permet de renseigner les visiteurs en direct et d'augmenter sensiblement nos taux de satisfaction et de conversion.
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