Shopify Inbox
Connect with shoppers and drive sales with chat
Rating
4.7
feedback
5,249
chart
#304
All reviews
Review RSS Feed
Sept. 27, 2022
Great integration and this app gives me a great way to chat real-time with customers and prospects alike.
Sept. 27, 2022
So far, so good. Easy to use. Hope for clients also comfortable to ask or find quick answers. I can recommend.
Sept. 25, 2022
Pretty good chat app! No need to integrate with social media which makes it more complicated. Thank you!
Sept. 25, 2022
Very convenient--allows you to be where your customers are (website chat, social media) but saves the time and hassle of managing a number of different instant messaging channels.
Sept. 25, 2022
Looks great but could use email forwarding into the inbox so it can be used as a full fledged support ticket system.
Sept. 24, 2022
Great app! I could respond to my website visitors promptly. I like the Quick Replies feature. Visitors turn into customers easily.
Sept. 23, 2022
I love the way this app works. It provides exactly what I need and extremely helpful and convenient to use.
Sept. 22, 2022
Great app, they just saved me from subscribing from other chat apps. Please have the option to add some BOT.
Sept. 22, 2022
This app helps me communicate with customers when they have questions. It integrate with my site kispaper.ca and kispaper.com smoothly. Love it !
Sept. 21, 2022
Works well and receive questions from customers fast. Love the automatic Q&As. Other then that, wish scammers wouldn't message us, but I guess that can't be helped.
Sept. 21, 2022
Great app for people who want to be able to answer customer questions. Worth the money to have peace of mind knowing that our customers feel heard!
Sept. 21, 2022
Works great! it's nice to have everything in one spot, and being able to set up automated answers. Thanks
Sept. 21, 2022
it's easy for customer to get in touch with us & we can there & then communicate & assist them go thru our webstore smoothly.
Sept. 20, 2022
Love using this app to connect with customers. Wish I would have utilized it years ago. Great way to help people with what they need and help convert sales.
Sept. 20, 2022
Shopify inbox is great because it sends us an email alert when someone has emailed our business and because we check the business email daily, we never miss the customer email sent via Shopify inbox.
Sept. 20, 2022
This is really good app to increase the sell by answering customers questions help them understand product very well. thanks for that
Sept. 19, 2022
Bonne expérience, c'est très pratique. Et le fait d'avoir une interface de gestion sur l'appli mobile c'est génial.
Sept. 18, 2022
What a great app. With the three social media outlets we are using. It can get challenging to keep up with responding to each customer. But not anymore! We connected all our outlets to this app, and each of my team members can now respond to customers' questions. LOVE IT
Sept. 16, 2022
Really nice integration! It would be great if on the mobile version the chat with us icon is smaller or can be removed everywhere but on some pages if the customer deletes it. e.g.: it is annoying on a product page when you want to look at the product images and it covers some functionality. otherwise great features
Thank you for writing your review and I am glad to hear that you've enjoyed using Shopify Inbox and the integrations it offers. We appreciate your feedback on how the app can be improved, and I can certainly see why being able to customize the chat box icon on mobile would be of use. I will be sure to pass your suggestion onto our development team. -Victor, Shopify Support
Sept. 16, 2022
I have lots of customer enquires on this after hours and find I would be loosing these sales of the option to chat wasn't there..