Shopify Inbox

We are very happy with this app. It has been very useful. We haven't used other apps and therefore we can't compare. Nothing to add and therefore we give it a 5 stars.

Awesome entry level chat, for startups. Would love to have features like changing the name of the sender (me) to anything I want without changing the main options like the shop name etc. But overall very good, and free. Could not ask for more

Excellent app. Our sales conversion dramatically improved after the installation. Builds in customer relations with human touch and our premium customer service in a concrete way. We managed to recover abandoned carts that would be lost forever only relying in the automated emails. On/off switch or automation for working hours would be a plus. Overall, excellent app.

So far so good! Seamless integration with my store is great. It is simple, but gets the job done well. I removed a competitor chat app and added Shopify's, instantly got 5 interaction points in less than a day which was much more frequent than my last chat.

Why didn't I install this sooner? Great simple little app. Would love to see future additions of email support and a separate option to add a contact form for people who choose not to use the chatbot.

Exceptionally helpful application. Simple to chat with my clients from any where. The automated message is perfect. also, the best thing is one stage for all inboxes including Instagram, Facebook, and Shopify

Very handy app. Easy to communicate with my customers from anywhere. Auto response is great. when i cant respond in time it does auto reply.

I liked this app to communicate with customers on my store. I did miss one contact, they left a message but I was not notified by email at all. I only saw it weeks later when I was logged in. I've since set my phone not to put this app to sleep so that might help. Otherwise its seems to work well.

This is an amazing free app. Having amazing feature of sending product links just like WhatsApp catalog. Almost no use of the WhatsApp plugin, which is a paid app.

Sehr gute App. Wir sind sehr zufrieden, es ist eine gute Möglichkeit mit Kunden in Kontakt zu kommen.

Parfait, l'interface sur téléphone et ordinateur est très bien pensée. Il ne manque plus qu'une app pour ordinateur !

SHOPIFY INBOX IS GREAT APP TO CHAT WITH CUSTOMERS. ALL MY CUSTOMERS ARE ABLE TO TALK TO ME LIVE AND MORE SALES IS GOOD.

We used this app and its so clear and best design UI for communication. This is really helpful and specially when you share product link in your replies. thank you shopify and team,

Sencillo y ligero, la función de autorrespuestas es fantástica y libera mucho de trabajo innecesario

If you can have a mobile version of chat software, it will be more convenient to reply to customer information in a timely manner

Good for keeping in contact with customers. I am new using it, is my first time testing it. Hope customers will like it.

Easy to navigate and use. I like the way it shows the customer's cart amount while the customer is typing the message.

This allows me to help customers in real time and keep people from leaving the site because they have a question about our products. It also allows me to see themes and better work my website to help make information more clear for my customers.

Shopify should have increased this a long time ago! Game changer for our business. Customers feel comfortable using it. They also get email replies so they don't have to hang around. All previous order information is available to.

This is the BEST APP that shopify have ever built and works without any issue. If it also has live typing insights and the pages that the website user have visited, this would be an even more great app. Please try to bring those two features, most importantly the feature to view what pages the viewer visited!!